Assigment 2 Ch. 2
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Lone Star College System, North Harris *
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Course
BGMT 1309
Subject
Information Systems
Date
Dec 6, 2023
Type
docx
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Uploaded by erictorres711
Name: Date: Master Copy
CHAPTER 2: Logistics and Information Technology
Multiple Choice Questions (Worth 0.5 points each)
1.
Which of the following is not a benefit to utilizing information in logistics?
a. greater knowledge and visibility across the supply chain
b. greater awareness of customer demand via point-of-sale data
c. better coordination of manufacturing, merchandising, and distribution through enterprise resource planning (ERP) tools
d. lower costs
2.
How do data and information differ?
a. Data are a body of facts in a format suitable for decision making whereas information is simply facts.
b. Data and information are the same.
c. Data are simply facts; information is a body of facts in a format suitable for decision making.
d. Data are associated with decision support systems; information is associated with enterprise resource planning (ERP) systems.
3.
___________ provide effective ways to process organizational business data, to perform calculations, and to create documents.
a. Enterprise resource planning (ERP) systems
b. Transaction processing systems
c. Decision support systems
d. Office automation systems
4.
___________ help various stakeholders—employers, suppliers, customers—work together by interacting and sharing information in many different forms.
a. Decision support systems
b. Communication systems
c. Office automation systems
d. Transaction processing systems
5.
Which of the following refers to a network of satellites that transmits signals that pinpoint the
exact location of an object?
a. Global positioning systems (GPS)
b. Cloud computing
c. Internet of things
d. Electronic data interchange (EDI)
6.
Electronic data interchange (EDI) represents what general type of information management system?
a. communication system
b. transaction processing system
c. decision support system
d. office automation system
7.
Automatic identification systems are an essential component in ___________.
a. every warehouse
b. point-of-sale systems
c. a logistics information system (LIS)
d. dual distribution
8.
Which of the following statements about radio-frequency identification (RFID) is false?
a. RFID only offers read capabilities.
b. Walmart has been a major catalyst for RFID usage in logistics.
c. RFID can store large quantities of data.
d. RFID has helped to reduce the occurrence of inventory stockouts.
9.
A logistics information system (LIS) begins with ___________.
a. a logistics manager requesting information
b. a good computer system
c. a lot of money
d. a customer order
10. The primary advantage of ___________ is that it enables a firm to test the feasibility of proposed changes at relatively little expense.
a. data mining
b. application-specific software
c. simulation
d. artificial intelligence
11. Which of the following is not a logistics-related decision support system?
a. simulation
b. application-specific software
c. transportation management systems (TMS)
d. electronic data interchange (EDI)
12. Warehouse management systems (WMS) represent an example of what general type of information management system?
a. communication system
b. transaction processing system
c. decision support system
d. office automation system
13. ___________ refers to a computer-based discipline that leverages algorithms that can “learn”
from data.
a. Artificial intelligence
b. The Internet of things (IoT)
c. Expert systems
d. Machine learning
14. The origins of contemporary enterprise resource planning (ERP) systems can be traced back to logistics and ___________.
a. manufacturing
b. marketing
c. purchasing
d. finance
15. A general rule of thumb is that the actual time to implement enterprise resource planning (ERP) systems may range from ___________ to ___________ times longer than the time specified by the ERP vendor.
a. 2;3
b. 2;4
c. 2;5
d. 3;4
16. Approximately ___________ percent of the world’s population currently uses the Internet.
a. 53
b. 49
c. 42
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d. 35
17. Which of the following statements is false?
a. Orders associated with online retailing tend to be for smaller quantities than in-store retailing.
b. Online retailing is characterized by open-case, rather than full-case, picking.
c. Online retailers are challenged by last-mile considerations.
d. Online retailing and in-store retailing experience similar rates of product return.
18. Which of the following is not a type of benefits that comes from electronic procurement?
a. transactional benefits
b. management information benefits
c. compliance benefits
d. production benefits
19. The Internet of things (IoT) is expected to drive value in the supply chain and logistics disciplines through enhanced customer interactions and ___________.
a. improved order management techniques
b. faster transit times
c. reduced warehousing requirements
d. improvements in employee productivity
20. ___________ has been identified as the biggest information technology challenge that companies face today.
a. Software viruses
b. Information security
c. The cost of technology
d. Employee resistance
True-False Questions
(Worth 1 point each)
1.
The effective and efficient use of information allows organizations to either reduce costs or improve customer satisfaction. 2.
Office automation systems provide effective ways to process personal and organizational business data, to perform calculations, and to create documents. 3.
The Internet has emerged as the measuring stick for logistics information technology during the first decade of the twenty-first century. 4.
The idea behind point-of-sale systems is to provide data to guide and enhance managerial decision making.
5.
One prominent drawback to radio-frequency identification (RFID) involves privacy concerns.
6.
One benefit to transportation management systems (TMS) is fewer stockouts. 7.
The attractiveness of enterprise resource planning (ERP) systems comes from their potential for lower costs as well as increased productivity and customer satisfaction. 8.
About 25 percent of the world’s population currently uses the Internet. 9.
Cloud-based software allows for a great deal of customization. 10. Information technology should be regarded as a tool to help managers address organizational problems.