Course Information
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School
Australian College of Professionals *
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Course
CPP41419
Subject
Information Systems
Date
Dec 6, 2023
Type
Pages
4
Uploaded by ProfThunder12914
Introduction
The requirements of NSW Fair Trading to make application for a Class 2 Real Estate
Agent’s Licence or a Class 2 Stock & Station Agent’s Licence is to complete a module
in relation to the management of property.
This module contains four (4) nationally
recognised Units of Competency taken from the CPP41419 Certificate IV in Real Estate
Practice qualification.
The purpose of each of the four Units of Competency are detailed below.
If you wish to
examine each of the Units of Competency in more detail, you can find them at
www.training.gov.au
and you simply enter in the Unit code to locate the full explanation
of the Unit, including the elements, performance criteria and assessment criteria for
each of the Units.
CPPREP4121 – Establish landlord relationships
This unit specifies the skills and knowledge required to establish landlord relationships
to support property management.
It includes establishing an agreement with a landlord
to provide residential property management services and maintaining the relationship
including keeping records of interactions with landlords.
CPPREP4122 – Manage tenant relationships
This unit specifies the skills and knowledge required to establish tenant relationships in
property management.
It includes responding to enquiries from tenants, establishing
details and profile of potential tenants, matching tenants with properties, aligning
landlord and tenant expectations, managing relationships and maintaining records of
interactions.
CPPREP4123 – Manage tenancy
This unit specifies the skills and knowledge required to manage a tenancy.
It includes
timely and effective communication with tenant, landlord and other stakeholders and the
management of rent payments, arrears, routine inspections, repairs, maintenance,
tenancy renewals, rent increases and tenancy agreement breaches.
CPPREP4124 – End tenancy
This unit specifies the skills and knowledge required to finalise a tenancy.
It includes
determining circumstances in which tenancy agreements may be ended, processes and
documentation to end tenancy agreements, processes to re-let property and issues that
may arise from termination of tenancy agreements.
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Assessment
If you are completing this module in the face-to-face mode, in order to be assessed as
competent for this module you will need to participate and complete
all
classroom
based activities and assessments – and your trainer will keep a record of your
participation.
If you are completing this module online, the “in-class” activities are included as
additional assessment tasks for completion through the student portal.
The tasks and projects have been designed in order for you to demonstrate that you
have the skills and knowledge to apply agency policies and procedures and relevant
legislative requirements and use effective communication skills within a strata
management agency environment.
You will need to complete all assessment tasks and upload these to ACOP through the
Student Portal no later than
8 weeks from
commencement of the program. Instructions
for completing and submitting your assessments can be found on the Student Portal for
this specific program.
The assessment is completed online.
If you are completing your training program
through attendance at face-to-face training, an email will be forwarded to you on the
final day of the training program providing you with access to the online assessment.
Completing your assessment
The assessment for this training program is competency-based.
This means that
you will need to show that you are able to apply the knowledge and skills you
gained in the course to a strata specific workplace.
If you are not currently
working the strata sector, you will be asked to use either your work experience or
research an organisation.
If you have any difficulty doing this, please contact your
Assessor.
All assessment tasks and activities must be your own work.
You will need to reference any information that you have used.
Please refer to the
Participant Handbook for policies relating to detection of plagiarism.
To complete the assessment, there are three steps:
1.
Online questions and tasks
2.
Completion of documentation based on scenarios – you will need to download
the forms, complete them by typing directly into the fillable forms, and then
upload them as part of your assessment.
3.
Once you have completed steps 1 and 2, you will be directed to complete the
online Participant Declaration, which advises us that you have completed your
assessment and it is ready for marking.
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Assessment Support
If at any time, you require assistance with any aspect of your assessment, please
contact the College and you will be put in contact with an appropriate trainer/assessor.
To contact the College, either telephone during business hours on 1300 88 48 10 or
sending an email to
enquiries@acop.edu.au
.
An assessor will be in touch with you
during business hours, as soon as possible.
Module Development
This training manual has been prepared by strata professionals, solicitors, performance
psychologists, accountants and business specialists, who have ensured that the
training in this area is practically based and underpinned by extensive theoretical
information.
Specific thanks and gratitude is extended to Rosemary Saaib, Senior
Trainer and Assessor with ACOP, who has developed the content, structure and
assessment for this program.
NSW Fair Trading Application
Once you have been assessed as “Competent” for this training module, you will be
forwarded an Assessment Outcome Acknowledgement.
This is not a Statement of
Attainment or an Academic Testamur and you cannot use it to make an application to
NSW Fair Trading.
Once you
have completed all of the eighteen (18) Units of Competency required for the
issue of the CPP41419 Certificate IV in Real Estate Practice qualification, you will be
issued with an Academic Testamur and a Certificate of Completion which you will use to
make application for a Class 2 Real Estate and/or Stock & Station Agent’s Licence.
This is done by submitting an application online.
As part of your online application, you will need to upload the Academic Testamur and
the Certificate of Completion that you receive from ACOP as part of your application.
You will also need to upload evidence of your personal identification. You will also need
to provide your credit card details for payment.
When ACOP sends you your final Academic Testamur and the Certificate of
Completion, you will also be forwarded the link to the online application through NSW
Fair Trading.
Recognition of Prior Learning
If you feel that you are already competent, you should contact your trainer/assessor
immediately to discuss how you can demonstrate your competence other than
completing all the assessment tasks and projects.
One way you can do this is to apply for Recognition of Prior Learning (RPL) or
Recognition of Current Competence (RCC). The process for this is described in your
Participant Handbook.
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Participant Handbook
You can find information relating to the assessment and training process at ACOP,
together with the appeals process in the ACOP Participant Handbook, which is located
on the ACOP website at
www.acop.edu.au
.
Disclaimer
While every effort has been made to ensure that the information contained in this
product is free from errors and omissions and is not misleading in any way,
ACOP makes no representations or warranties and is not liable for any loss or
damage or injury of any kind (however caused) under any theory of law including
negligence resulting from or in any way connected with the use of this product.
ACOP does not assume any legal liability, whether direct or indirect, for the
accuracy, comprehensiveness or usefulness of any information, or the reliance
on this information.
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