Use cases

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Arizona State University *

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6356

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Information Systems

Date

Oct 30, 2023

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docx

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2

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Use cases – Customer Scan code & enter phone number Place an order Update an order, make payment. 1. Use case name - Scan code & enter phone number Primary actor- Customer Description : Scanning the NFC tag & entering phone number to view the menu and place an order Trigger : Customer scan NFC tag & enter phone number Normal flow of event 1. Customer scans the QR code 2. Customer enters the phone number Exception flow : notify the customer if entered invalid phone number 2. Use case name - Place an order Primary actor- Customer Description : Customer will see menu and place an order Trigger : Customer check menu & places order Normal flow of event 1. Customer will make an order from menu 2. Restaurant staff will get notified 3. Gets order confirmation Exception flow : notify the customer if item not available 3. Use case name - Update an order Primary actor- Customer Description : Customer will update an order Trigger : Customer check menu & update order Normal flow of event 1. Customer will make an order from menu 2. Restaurant staff will get notified of order update 3. Customer gets order confirmation
Exception flow : notify the customer if item not available 4. Use case name – Make payment Primary actor- Customer Description : Customer will update an order Trigger : Customer check menu & update order Normal flow of event 1. Customer will make payment 2. Restaurant staff will get notified of payment received 3. Customer gets payment confirmation Exception flow : notify the customer if payment is successful or unsuccessful
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