Final Exam BUSN 333

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School

American Military University *

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333

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Information Systems

Date

Oct 30, 2023

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Question 1 (4 points) Saved All of the following are among risk mitigation EXCEPT: Question 1 options: Share Transfer Avoid Enhance Question 2 (4 points) Saved Communication becomes simpler when you increase the number of team members. Question 2 options: True False Question 3 (4 points) Saved The project manager coordinates the activities of the ____ to ensure that they perform the right tasks at the proper time, as a cohesive group. Question 3 options: Stakeholders Suppliers Various team members Project sponsor Question 4 (4 points) Saved Sometimes a project is terminated before its normal completion. Question 4 options: True False Question 5 (4 points) Saved To control the project, the project manager must track actual progress and compare it with planned progress. Question 5 options: True False Question 6 (4 points) Saved The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware. Question 6 options: high interest/low power high interest and high power low interest/low power low interest/high power Question 7 (4 points)

Saved Project members should either have strong technical skills or soft skills Question 7 options: True False Question 8 (4 points) Saved Which method of communication is likely to be most effective for conveying sensitive or important information? Question 8 options: emails short face to face meetings telephone conversations reading reports from other team members Question 9 (4 points) Saved Project managers are ultimately responsible for quality management on their projects. Question 9 options: True False Question 10 (4 points) Saved A ________ presents a hierarchical organization of risks based on categories such as operational, strategic, finance, external, and project management. Question 10 options: Risk Management Plan Risk Register Risk Breakdown Structure (RBS) Decision Tree Question 11 (4 points) Saved A project team attempting to close a project should review which of the following to ensure the customers are satisfied with the project work? Question 11 options: The communication plan The project charter The project organization chart The customer feedback and approval Question 12 (4 points) Saved Six Sigma’s target for perfection is the achievement of no more than _____ defects, errors, or mistakes per million opportunities. Question 12 options: 1.34 13.4 34

3.4 Question 13 (4 points) Saved Which graphic display of data illustrates the results of a process over time? Question 13 options: statistical sampling chart Six Sigma chart Control chart Pareto chart Question 14 (4 points) Saved The most important task for the project manager is the task of organizing and creating an environment in which the individuals work as individuals rather than a project team. Question 14 options: True False Question 15 (4 points) Saved In the ____ stage of team development, the group begins to establish an identity and attempts to define and plan the tasks that need to be done. Little actual work is accomplished. Question 15 options: Forming Storming Performing Norming Question 16 (4 points) Saved The purpose of risk management is to eliminate all project risk Question 16 options: True False Question 17 (4 points) Saved Which of the following accurately describes risk in project management? Question 17 options: Risk assessment should remain objective and uninfluenced by stakeholder priorities. Some projects have no risks Project managers should always be risk averse A risk may impact the project in a positive or negative way. Question 18 (4 points) Saved A potential conflict on projects is Personal Differences where conflict can emerge among members of the project team because of differences in Question 18 options: individuals’ prejudices or values and attitudes

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attendance at team social events project assignments project experience Question 19 (4 points) Saved As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know he tends to be an introvert. Which communication method would Phil be most comfortable with? Question 19 options: Announce Phil's accomplishment on the company Web site. Have top management and the other teams in the company award Phil. Call a team meeting to praise Phil for his work on the project. Call Phil in for a private meeting to appreciate his work. Question 20 (4 points) Saved When a project team elects to purchase insurance, or adopts a fixed price contract with a vendor, or hires an expert, it is demonstrating which of the following risk response strategies? Question 20 options: Transfer a threat Mitigate a threat Assume a threat Avoid a threat Question 21 (4 points) Saved Which process is often associated with the technical tools and techniques of quality management, such as Pareto charts, quality control charts, and statistical sampling? Question 21 options: Quality planning Quality certification Quality control Quality assurance Question 22 (4 points) Saved Which is true about identifying stakeholders? Question 22 options: Stakeholders with indirect ties to the project need not be engaged with External project stakeholders include the project's customers It is not very difficult to identify stakeholders Stakeholders do not change during a project Question 23 (4 points) Saved All of the following activities are appropriate upon completion of risk response planning EXCEPT: Question 23 options: The project plan should be updated to reflect any changes to the project schedule, budget or resource assignments. A single person should be assigned as the owner of each risk

The risk register should be baselined after planning is completed, and should not be updated once the project is in flight The risk register should be updated to reflect the risk response strategies Question 24 (4 points) Saved Which of the following activities illustrates a risk response strategy designed to mitigate a threat? Question 24 options: train a team member to cover for a potentially unavailable key resource change the project plan or scope develop change control procedures Adopt a fixed price type contract Question 25 (4 points) Saved Which of the following is NOT part of Deming’s philosophy of profound knowledge? Question 25 options: Knowledge of management Appreciation of a system Theory of knowledge Knowledge of psychology