Review Questions - HMSM Chapter 3 Natalie Atutubo
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Feb 20, 2024
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11/5/23, 2:14 PM SECURITY AND LOSS PREVENTION MANAGEMENT VTS E-BOOK : Review Questions, Internet Sites 1. What are the general areas of concern that should be included in a property’s security program? The general areas are doors, locks, key control, and access control, guestroom security, control of persons on premises, perimeter and grounds control, protection of assets, emergency procedures, communications, security records, and staff security procedures. 2. What are the main areas of vulnerability that create security problems for hotels? The main areas of vulnerability are a more mobile worldwide society, the criminal by-products of the drug culture, and a climbing crime rate and have all created new security problems for the hotels. 3. Why is it important to cultivate a law enforcement liaison? It is important to cultivate a law enforcement liaison so there can be an immediate response if a problem or conflict were to occur. The closer the relationships the faster they tend to react and be on site to help. 4. What are the various options for security staffing, and what are the advantages and disadvantages of each? Contracts Security, in house security, off duty police other security staffing considerations. 5. What specific elements should be incorporated into a security training program? Awareness and observation by all members of the hotel staff is a key element of surveillance, as are more formal measures. One major lodging company used the phrase “Care and Be Aware” for their safety and security training some years ago. The current “If You See Something, Say Something” https://bookshelf.vitalsource.com/reader/books/978-1-949324-61-7/epubcfi/6/62[%3Bvnd.vst.idref%3Dvst-0a2cdf1c-befe-4056-adc4-5823561618b)V/4... 1/2
11/5/23, 2:14 PM SECURITY AND LOSS PREVENTION MANAGEMENT VTS E-BOOK : Review Questions, Internet Sites campaign by the Department of Homeland Security and the American Hotel & Lodging Association is a further example of the surveillance role of all hotel staff. 6. What factors should be considered in deciding whether a property’s security guards ought to be armed? Unarmed guards may be sufficient for preventing certain crimes such as trespassing, vandalism, soliciting or theft. However, if you are looking to prevent more serious crimes or have concerns about violent attacks, an armed guard would be much better suited to handle those situations. 7. What activities by a security officer could result in civil liability for a hotel? unproper citizens arrests, excessive or unreasonable force. 8. Why is it important to consider security when designing a hotel? It is the best way to provide security for the hotel, need to be able to stay calm in order to keep guests calm, no security can be everywhere at once. 9. What are some security devices commonly used in guestrooms? Video Surveillance Systems. Cameras. Alarm Systems. Fire Alarms. Carbon Monoxide Detectors. Safes and Vaults. Access Control. Perimeter Security. Automatic Doors. Ket Card Locks. Key Location. Key Management. Locks. Travel Door Alarm. 10. What are some of the different types of alarm systems? Closed-Circuit Televisions and Communication Systems. https://bookshelf.vitalsource.com/reader/books/978-1-949324-61-7/epubcfi/6/62[%3Bvnd.vst.idref%3Dvst-0a2cdf1c-befe-4056-adc4-5823561618b)1/4... 2/2
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