BSBMGT517 AT2 Revised Operational

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Swedish Institute of Technology, Wah Cantt Campus *

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250

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Information Systems

Date

Nov 24, 2024

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docx

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4

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Revised Operational Plan Strategies Actions Resources required Timeline Who KPI’s and Monitoring Plan 1. Identified suitable locations for Sydney campus Shortlist the property Contact agent Arrange the time for the inspection. Check budget. constraints Fill application form Carry out the agreement and documentation process once approved Budget Clear specifications List of property agents Take quote. Shortlist tender Prepare a list of contractors. Take their quote. Distribute job accordingly. Monitor the site weekly May 2023 Operations and Finance Manager Location identified and lease taken out. Comparing properties Weekly meetings to discuss. progress Meeting the desire budget allocated 2. Interview staff for commencemen t in Feb Mention list of clear responsibility ties and roles within Post job openings on online platforms Share the job posting on company profile and add references Laptop to assess the recruit data. Meeting room for interview session 3 chairs and 2 tables Hardcopy with questions for the interview Jun 2023 Operations and Finance Manager Staff selection and induction done by end of Fe 2020 Weekly sessions progress report Checking online job posted progress and visibility 3. Fitted out of the campus and equipment required All the equipment from overhead projectors to speakers needs to be fitted. Purchasing chair and tables Selection of lighting and bulbs Sound systems Budget Overhead projectors Computers Speakers Air conditioners Chairs and tables Aug 2023 Operations and Finance Manager All the equipment were fitted within the given time frame Weekly progress t be monitored. Track materials loss (if any) 4. Develop and implement cultural sensitivity y and awareness ss program for staff Hiring staff irrespective of their culture, race, religion and ethnicity Encouraging g equal workplace rights and equal Specific policies and procedures regarding cultural diversity Create awareness by introducing employee Sept 2023 Operations and Finance Manager All the staff members have be trained in cultural awareness Weekly sessions progress report Weekly
opportunity es within the workplace Observing and monitoring behaviour engagement sessions Develop a feedback form to be filled by all employees at the end of the session. Solving queries and issues related to cultural sensitivity Feedback assessment Building trust and respect among the employee 5. Provide information on sessions showcasing the college Conducting seminars and induction session Introducing the launch of the new branch through press release Using online platforms to post images of the launch Prepare content for college brochures Content for college prospectus Talking to the target market to get an overview of their thoughts Invites through emails and company website Handouts Word of mouth Makeshift stall in a fair alongside Other universities Allocated budget for printing press Oct 2023 Operations and Finance Manager Sydney campus ready for operation. All printing and packaging to be achieved within the desired time frame. All printed document well circulated within the desired groups of people. Successful in achieving the level o visibility expected by the university
Revised Contingency plan Risk Assessment Scope of assessment Evaluate risk associated with operational plan Critical success factor Risk mitigated Internal and external stakeholders Internal: Trainers, Management team, alumni External: Students, Contractors, Vendors, Suppliers, Employers, Parents Risk Consequence s Risk rating Contingency Who Priority rating Monitoring process Suitable location not identified Delay in other projects. Not operational on the expected time. Monetary issues. 16 Divert attentio n on other preferab le location s. Invest in extra money Negotiat e with earlier specifica tion Operations and Finance Manager High Monitoring the day- to- day activities on the floor Keeping a track of improvements and drawback s Visiting site and nearby vicinity to create awareness of the surrounding All criteria for staf not met Delay in induction process Delay with providing time for the selected staf members to make themselves aware about key strategies Campus not ready for operatio n within the desired time frame 15 Increase the time frame for staf recruitment negotiate within most important criteria’ and ‘not so important criteria Increase visibility of the job posting Follow up on earlier Applicati ons. HR and Operations and Finance Manager Medium Looking for opportunity within reference s Providing thorough training sessions Identify improvements within the workforce. Sydney campus successful ly ready for operations . Equipment’s not fitted out on time Delays in operation Time consuming Delays in course start ups Not enough 15 Hire more contractor s More on the field workers Opera tion s and Finance Manage r Medium Monitoring on the floor work every week Developin g task list to be completed
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safety measure s in place Increase finances Provide more time Providin g health and safety measure s within the week Culturally inappropriate ate behavior within the workforce Lack of respect for each culture Unstable work force with respect to decision making Increased room for disagreement Difficult to achieve. common goals 1 6 Hire culturally diverse workforce Encourage discussion n and sessions providing cultural diversity Operations and Finance Manager High Monitor behaviors every week. Monitor improvements within the workforce Encourag e the cultural knowledg e sessions weekly Minimise the cultural diference s To: Senior Management Team From: Operations and Finance Manager Subject: Summary of the meeting and Revised plan Hello Management Team, This email focuses on the necessary changes made to the draft Operational plan and the draft Contingency plan as discussed within the meeting. Also, please find attached both the revised Operational plan and the Contingency plan below. Bearing in mind the discussion held within the meeting, all the necessary changes have been made and a revised plan has been updated. Kindly have a read through the revised plans and feel free to get back to me if any further amendments need to be made. Looking forward to a positive response. Thank you, Regards. Operations and Finance Manager