BSBMGT517 AT2 Revised Operational
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School
Swedish Institute of Technology, Wah Cantt Campus *
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Course
250
Subject
Information Systems
Date
Nov 24, 2024
Type
docx
Pages
4
Uploaded by RASPOD
Revised Operational Plan
Strategies
Actions
Resources
required
Timeline
Who
KPI’s and
Monitoring
Plan
1. Identified
suitable
locations for
Sydney
campus
Shortlist
the property
Contact
agent
Arrange the time
for the inspection.
Check budget.
constraints
Fill application
form
Carry out the
agreement and
documentation
process once
approved
Budget
Clear specifications
List of property
agents
Take quote.
Shortlist tender
Prepare a list of
contractors.
Take their quote.
Distribute job
accordingly.
Monitor the site
weekly
May 2023
Operations
and Finance
Manager
Location
identified and
lease taken out.
Comparing
properties
Weekly
meetings to
discuss.
progress
Meeting the
desire
budget
allocated
2. Interview
staff for
commencemen
t in Feb
Mention list
of clear
responsibility ties
and roles within
Post job
openings on
online platforms
Share the
job posting on
company profile
and add
references
Laptop to
assess the recruit
data.
Meeting room
for interview
session
3 chairs and 2
tables
Hardcopy with
questions for
the interview
Jun 2023
Operations
and Finance
Manager
Staff
selection and
induction done
by end of Fe
2020
Weekly
sessions
progress report
Checking
online job
posted progress
and visibility
3. Fitted out of
the campus and
equipment
required
All the
equipment from
overhead
projectors to
speakers needs to
be fitted.
Purchasing
chair and tables
Selection of
lighting and bulbs
•
Sound
systems
Budget
Overhead projectors
Computers
Speakers
Air conditioners
Chairs and tables
Aug 2023
Operations
and Finance
Manager
All the
equipment
were fitted
within the
given time
frame
Weekly
progress t be
monitored.
Track
materials
loss (if any)
4. Develop and
implement
cultural
sensitivity y
and awareness
ss program for
staff
Hiring staff
irrespective of
their culture, race,
religion and
ethnicity
Encouraging
g equal
workplace rights
and equal
Specific
policies and
procedures
regarding cultural
diversity
Create
awareness by
introducing
employee
Sept 2023
Operations
and Finance
Manager
All the staff
members have
be trained in
cultural
awareness
Weekly
sessions
progress report
Weekly
opportunity es
within the
workplace
Observing
and monitoring
behaviour
engagement
sessions
Develop a
feedback form to be
filled by all
employees at the
end of the
session.
Solving
queries and issues
related to cultural
sensitivity
Feedback
assessment
Building
trust and
respect among
the employee
5. Provide
information on
sessions
showcasing the
college
Conducting
seminars and
induction session
Introducing
the launch of the
new branch
through press
release
Using
online platforms
to post images of
the launch
Prepare
content for
college brochures
Content for
college
prospectus
Talking to
the target market
to get an
overview of their
thoughts
Invites
through emails and
company website
Handouts
Word of mouth
Makeshift stall in a
fair
alongside
Other universities
Allocated budget
for printing press
Oct 2023
Operations
and Finance
Manager
Sydney
campus ready
for operation.
All printing
and packaging
to be achieved
within the
desired time
frame.
All printed
document well
circulated
within the
desired groups
of people.
Successful
in achieving
the level o
visibility
expected by the
university
Revised Contingency plan
Risk Assessment
Scope of assessment
Evaluate risk associated with operational plan
Critical success factor
Risk mitigated
Internal and external
stakeholders
Internal: Trainers, Management team, alumni
External: Students, Contractors, Vendors, Suppliers, Employers,
Parents
Risk
Consequence s
Risk
rating
Contingency
Who
Priority
rating
Monitoring
process
Suitable
location not
identified
Delay in other
projects.
Not operational
on the expected
time.
Monetary issues.
16
Divert
attentio
n on
other
preferab
le
location
s.
Invest in
extra
money
Negotiat
e with
earlier
specifica
tion
Operations
and Finance
Manager
High
Monitoring
the day- to-
day activities
on the floor
Keeping a
track of
improvements
and drawback s
Visiting
site and
nearby
vicinity to
create
awareness of
the
surrounding
All criteria for staf
not met
Delay in
induction
process
Delay with
providing time
for the
selected staf
members to
make
themselves
aware about
key strategies
Campus
not ready
for
operatio
n within
the
desired
time
frame
15
Increase
the time
frame for staf
recruitment
negotiate
within most
important
criteria’ and
‘not so
important
criteria
Increase
visibility
of the job
posting
Follow up
on earlier
Applicati
ons.
HR and
Operations
and Finance
Manager
Medium
Looking
for
opportunity
within reference s
Providing
thorough
training
sessions
Identify
improvements
within the
workforce.
Sydney
campus
successful ly
ready for
operations
.
Equipment’s not
fitted out on time
Delays in
operation
Time
consuming
Delays in
course start
ups
Not enough
15
Hire more
contractor
s
More
on the
field
workers
Opera
tion s
and
Finance
Manage
r
Medium
Monitoring on
the
floor work every
week
Developin g task
list
to be completed
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safety
measure
s in place
Increase
finances
Provide
more time
Providin
g health
and
safety
measure
s
within the week
Culturally
inappropriate ate
behavior within the
workforce
Lack of respect for
each culture
Unstable work
force with respect
to decision
making
Increased room
for disagreement
Difficult to
achieve. common
goals
1
6
Hire culturally
diverse workforce
Encourage
discussion n
and sessions
providing
cultural
diversity
Operations
and
Finance
Manager
High
Monitor behaviors
every week.
Monitor
improvements within
the workforce
Encourag e the
cultural knowledg e
sessions weekly
Minimise the
cultural diference s
To: Senior Management Team
From: Operations and Finance Manager
Subject: Summary of the meeting and Revised plan
Hello Management Team,
This email focuses on the necessary changes made to the draft Operational plan and the draft Contingency plan
as discussed within the meeting. Also, please find attached both the revised Operational plan and the
Contingency plan below.
Bearing in mind the discussion held within the meeting, all the necessary changes have been made and a
revised plan has been updated. Kindly have a read through the revised plans and feel free to get back to me if
any further amendments need to be made.
Looking forward to a positive response.
Thank you, Regards.
Operations and Finance Manager