IST345 Fall 2022 Syllabus

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 3 Texts / Supplies – Required: Schwalbe, Kathy. Information Technology Project Management – Ninth Edition . Boston, MA: Thomson Course Technology, 2019. Publisher link: https://www.cengage.com/c/information-technology-project- management- 9e- schwalbe/9781337101356?filterBy=Student ISBN: 9780357235126 eBook subscription (starts at $59) ISBN: 9781337685801 Print Loose Leaf (Purchase List $107) ISBN: 9781337101356 Print Bound Edition (Purchase List $179; Rental $89 for semester) (Please get ONLY this NINTH edition (9 or 9e) – NOT previous editions as those will not match the present project management standards or the class! Microsoft Project version 2016 or 2019 will be used by students as the project management software for assignments. Students will need to have access to this software to complete work for the course. MS-Project is available on the computers in the iSchool labs in Hinds Hall for use during the course. Windows users may download a version of Microsoft Project for their own machines at no charge. We will provide instructions as to how to do that once the semester starts. The MS-Project software is not needed until 3-4 weeks into the semester. Other related Software: JIRA, ASANA, TREANO, KULTURA, PRIMEVERA etc. I will introduce to other related software. Print-image conversion software, such as Adobe Acrobat or compatible .PDF file typeconverter , will be used for producing most assignment submissions except for Assignment 2B – Project Schedule. For all other assignments, students will convert their original document or WBS file into a PDF format file. Adobe Acrobat Pro is on the computers in the iSchool labs in Hinds Hall. Further information will be provided when assignments are submitted. Texts / Supplies– Additional: Project Management Institute, Inc. A guide to the Project Management Body of Knowledge (PMBOK® Guide – Sixth Edition)2017 This book is recommended but not required. ISBN 13: 978-1628251845 Link: https://www.amazon.com/Guide- Project-Management-Knowledge-PMBOK/dp/1628251840 (Please get this SIXTH Edition only – NOT previous editions as those will not match the present project management standards!)

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 6 Grading: Participation and Attendance: 15% (15 Points) • Participation is required. Real-world project managers are expected to attend and participate in all meetings that are concerned with the management of their project and to conduct themselves professionally at those meetings. Students in this course are considered to be professionals who are learning the art and science of project management. Students are expected to attend all lectures. Absences in excess of three class hours without acceptable documentation may result in a failing grade or a drop from the course. Students arriving late or leaving early will be recorded as tardy. Every two tardy records will count as an absence. Students with excessive tardiness (3 or more) may be dropped from the course. The faculty member will check for attendance at the beginning of the class hour. Students are advised to be punctual for class as they will be counted absent when they are not in their assigned seat when attendance is taken. Students will also be asked to sign a class attendance roll at the end of the lecture. Please note that any student signing the roll for another student who is absent from class will be dropped from the course. Random checks of the signed roll will 7 be made periodically. Any student who has a signature on the roll but is not present when the name is called will also be dropped. Absence from scheduled class sessions, or behavior in class sessions that either violates a course or university policy, or that negatively affects the ability of other students to concentrate or participate, will involve deductions in points that are appropriate – see penalty section below. Participation will be a factor in whether students who are on a final grade range boundary are considered for upgrade to the next higher final letter grade. It is understood that we are living in unconventional times, and I will be flexible with the various issues that students face. However , I expect to see ownership on the part of students to participate and make the most of them, as this sense of ownership is a key part of a project manager’s success in getting things done. Participation includes attending class sessions at the scheduled times, participating in discussions, offering comments and not just when called upon, forwarding questions and doubts to the instructor to clarify things, asking about concepts that are confusing, and generally demonstrating that the student “owns” their responsibility without having to be reminded of it. If you are proactive about learning this subject, then I will be most careful to ensure that you feel like an important participant in the course. Independent Work All individual assignments and exam must be done solely by the student. Any submitted electronic files must be those of only the student. A student will receive a failing grade if student is found to submit work that is not their own or the test taken by another person.

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 9 2R-Lessons Learned Report (Assignment) Prepare your own lessons learned report (using the template provided) based on personal reflections of what you learned from this class, including the team projects and presentations. As you write up your report, reflect on answering the following questions to address how what you have learned can help sustain our economy, society and environment: 1. What is the concept of change from your experience with working on this project? 2.What ethical issues were addressed during the implementation? Was there a diversity of ethical perspectives in your group? How did you resolve these perspectives? Did these views change/influence your moral view? 3.How do you think your implementation will help the organization build resilience in their operations? - Presentations Developing presentation skills is important for everyone, plus it is a good way to share information. Each group will be expected to develop PRESENTATION SLIDES USING MICROSOFT POWERPOINT or similar tool and present each Milestone Deliverable according to the course schedule. The presentations must include a title page with the group name (not just the group number assigned). Summarize the contents of your deliverable in your presentation and NOT the hard documents submitted in the deliverable. Remember, this is a presentation and not an essay, so I expect the use of simple charts, figures, images that convey the same information that is written in text in the deliverable document. Here is a link to a number of sample professional talks: http://www.topmanagementdegrees.com/top-ted-talks-onmanagement/ Include your slides in your deliverables. Grading of Assignments and How to Succeed in this Course: Students will receive feedback on assignments including the reason(s) for any deductions and the total assignment points received: Assignment Overall Quality (1 point for Assignment 1; 6 points for Assignment 2, 3 points for Assignments R1/R2) A1 A2 1R/2R Criteria: 1 6 3 Appropriate analysis effort and correct file naming and submitted file format. 0 5 2 Appropriate analysis effort, but format or naming does not follow requested criteria. -1 4 1 Assignment meets basic requirements, but could use more detail -2 3 - Use of templates or generic sections that are not adjusted enough to this case problem.

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 12 Reflective Assignments 1R and 2R Specific Evaluated Skill Categories:  Appropriate critical analysis of each category per PM best practices?  Specific role described?  Lessons Learned described with rationale?  Reflections are minimum 250 words for each analysis in the assignment? Policy of Mastery Achievement - Assignments 1A/B and 2A/B Resubmission:  This course is designed to allow students to take advantage of feedback from the instructor on their knowledge and skills in order to master the subject matter. Students may revise assignments 1A/B and 2A/B one time and re-submit them to show that the quality has improved based on the feedback received originally. Resubmissions are not allowed for reflective assignments 1R and 2R. o The grade entered for the resubmitted assignment will be that earned from the revised submission, but with the following point deductions that depend upon the value of the original grade as follows:  If the original grade was 1 - 4 points lower than the maximum grade, then the resubmission may earn up to 1 point less than the maximum grade.  If the original grade was 5 - 7 points lower than the maximum grade, then the resubmission may earn up to 2 points less than the maximum grade.  If the original grade was 8 - 10 points lower than the maximum grade, then the resubmission may earn up to 3 points less than the maximum grade.

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 15 University Attendance Policy Attendance in classes is expected in all courses at Syracuse University. Students are expected to arrive on campus in time to attend the first meeting of all classes for which they are registered. Students who do not attend classes starting with the first scheduled meeting may be academically withdrawn as not making progress toward degree by failure to attend. Instructors set course-specific policies for absences from scheduled class meetings in their syllabi. It is a federal requirement that students who do not attend or cease to attend a class to be reported at the time of determination by the faculty. Faculty should use “ESPR” and “MSPR” in Orange Success to alert the Office of the Registrar and the Office of Financial Aid. A grade of NA is posted to any student for whom the Never Attended flag is raised in Orange SUccess. More information regarding Orange SUccess can be found here, at: http://orangesuccess.syr.edu/getting- started-2/ Students should also review the University’s religious observance policy and make the required arrangements at the beginning of each semester Course Specific Policies on attendance, late work: NOTE: “Attending Class” in this section refers to participation in the scheduled live sessions during the assigned time. Faith-based Observances: Students who plan not to attend class due to a faith-based observance are asked to make prior arrangements. See the University Religious Observances Notification and Policy at: http://supolicies.syr.edu/studs/religious_observance.htm . Absence Penalty: The following do not qualify as valid reasons for missing class:  Personal travel of any kind that involves missing class, including to or from holidays, summer or semester breaks regardless of reason.  Preparation for scheduled job interviews (business travel out of town on class days is allowed – see below for specific policies on this).  Employer information meetings held on campus for students during class time  Student group meetings for organizations or other classes  Special events on or off campus unless I have been notified by the sponsoring faculty member that you are required to attend the function.  Preparation for assignments due in other courses.  Forgetting to attend (Yes, this has really happened!) The following are the point deductions that will result from unexcused absences:  Missing the first or final class : 3 points each class  First absence other than the above: 1 point

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 18 If you would like to discuss disability-accommodations or register with CDR, please visit Center for Disability Resources. Please call (315) 443-4498 or email disabilityresources@syr.edu for more detailed information. CDR is responsible for coordinating disability-related academic accommodations and will work with the student to develop an access plan. Since academic accommodations may require early planning and generally are not

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 21 guidelines for the determination of grade penalties by faculty and instructors, while also giving them discretion to select the grade penalty they believe most suitable, including course failure, regardless of violation level. Any established violation in this course may result in course failure regardless of violation level. Use of Turnitin “Using websites that charge fees or require uploading of course material (e.g., Chegg, Course Hero) to obtain exam solutions or assignments completed by others and present the work as your own violates academic integrity expectations in this course.” “This class will use the plagiarism detection and prevention system Turnitin. You will have the option to submit your papers to Turnitin to check that all sources you use have been properly acknowledged and cited before you submit the paper to me. I will also submit all papers you write for this class to Turnitin, which compares submitted documents against documents on the Internet and against student papers submitted to Turnitin at Syracuse University and at other colleges and universities. I will take your knowledge of the subject matter of this course and your writing level and style into account in interpreting the originality report. Keep in mind that all papers you submit for this class will become part of the Turnitin.com reference database solely for the purpose of detecting plagiarism of such papers.” Academic work Academic work completed during a semester may be used by professors for educational purposes in courses during the semester. Students’ registration and continued enrollment constitute consent for this purpose. Before using students’ work for educational purposes in subsequent semesters, professors will either request students’ permission in writing and render the work anonymous by removing all personal identification. Policy on Technology Use:  It is reasonable to expect students to behave as they would in a professional setting (workplace). Students are encouraged to raise their hand (when they have a question, concern, or have a comment (academic and/or based on experience to make) and refrain interrupting the class. Please refer to the ‘ Netiquette for Students ’ resource at the ITS Answers page.  Original class materials (handouts, assignments, tests, etc.) and recordings of class sessions are the intellectual property of the course instructor. You may download these materials for your use in this class. However, you may not provide these materials to other parties (e.g., web sites, social media, other students) without permission. Doing so is a violation of intellectual property law and of the student code of conduct.  Correspondence with the instructor must be done in a

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 22 professional manner using the appropriate n/etiquette.

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 23 Revisions may occur to this schedule throughout the semester. Latest one is posted on Blackboard. Clas s Date SCHEDULED TOPICS, ASSIGNMENTS AND EXAMS Due Dates Readings: (Review before class!) Week 1: Topic Module 1: Welcome, Review of Syllabus, Context of Course; Topic Module 1 31-Aug: Begin reading Schwalbe Chapter 1 29-Aug Components of Project Success Role of Information Technology (IT) Project Manager (Research) 4-Sept Week 2: Topic Module 2: Dimensions of Projects and Project Management; Schwalbe Chapters 1- 3 5-Sept Project Management Methods: Predictive, Agile/Adaptive, Hybrid PMBOK® Guide 1-3 Introduction to some tools used in managing projects. Topic Module 2 Week 3: Topic Module 3: Project Integration Management; Schwalbe Chapters 4,11 12-Sept Project Risk Management PMBOK® Guide 4,11 Assignment 1 Case Problem distributed today. Topic Module 3 Week 4: Topic Module 4: Defining Project Scope and Deliverables; Schwalbe Chapter 5 19-Sept The Definition of the WBS Assgn 1A: PMBOK® Guide Sect. 5 Assignment 1A Charter/Scope Document Due Sunday by midnight! 25-Sept Topic Module 4 Week 5: Topic Module 5: Managing Scope and Stakeholders Expectations; Schwalbe Chapters 6,13 26-Sept Project Schedule: Effort, Estimations and Schedule Management Issues Assgn 1B: PMBOK® Guide Sects. Assignment 1B - WBS Due Sunday by midnight! 2-Oct Topic Module 5 Week 6: Topic Module 6: Project Cost and Earned Value Analysis; Schwalbe Chapter 7,12 3-Oct Procurement Management Concepts; Reflective Assign 1R Requirements PMBOK® Guide Sect. Assignment 1R Reflective Assignment Due Sunday by midnight! Assgn 1R: Topic Module 6 9-Oct No resubs on Assign 1R

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 24

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 25 Week 7: Topic Module 8: Monitoring and Measuring Progress; Schwalbe Chapter 8 10-Oct Project Quality Management PMBOK® Guide Sect. 8 Assignment 1(AB) Resubmissions Due Sunday by midnight! Resub 1A/B Topic Module 8 16-Oct Week 8: Topic Module 9: Project Resource Management; Mid- Term Schwalbe Chapter 9 17-Oct Project Team Issues and Management PMBOK® Guide Sect. 9 Assignment 2A Case Problem distr. Today Topic Module 9 Week 9: Topic Module 10: Planning and Managing Project Communications; Schwalbe Chapter 10 24-Oct Organizing and Managing Project Meetings PMBOK® Guide Sect. 10 Assignment 2A Due next Sunday by midnight! Asgn 2A: Topic Module 10 30-Oct Week 10: Topic Module 11: Perspectives on Ethics in Project Management; Topic Module 11 31-Oct Using MS-Project Software for Assignment 2B Assignment 2B Case Problem distr. Today Week 11: Topic Module 12: Professional Certifications for Project Management; Topic Module 12 7-Nov Situational Leadership Concepts and Application Week 12: Topic Modules 13: Reflective Assignment 2R Requirements and Discussion; Asgn 2B: Topic Module 13 14-Nov Final advice on Assignment 2B 20-Nov Assignment 2B Project Schedule Due Sunday by midnight! Asgn 2R: No Resubmissions on Assignment 2R Reflective Assignment Due Sunday by midnight! 20-Nov Assignment 2R 21-Nov- 27-Nov Thanksgiving Break – No Classes Week 13: Key Concept Review and Discussion; Course wrap-up FINAL LIVE SESSION 28-Nov GROUP PRESENTATIONS GROUP PRESENTATIONS Week NO CLASSES - ELECTRONIC RESUBMISSIONS Asgn

COURSE SYLLABUS IST345 MANAGING INFORMATION SYSTEMS PROJECTS Fall 2022 26 14: 5-Dec DUE TO BLACKBOARD ONLY FOR ASSIGNMENTS 2A AND 2B Resubs : 9-Dec