SITXHRM008 Assessment 3 -Project

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TAFE NSW - Sydney Institute *

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BUSN 20016

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Industrial Engineering

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Feb 20, 2024

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Assessment Tasks and Instructions Student Name Sandeep Bhandari Student Number RC00001586 Course and Code Cert. IV kitchen management Unit(s) of Competency and Code(s) SITXHRM008 Roster staff Stream/Cluster Trainer/Assessor Prabhleen Kaur Assessment for this Unit of Competency/Cluster Details Assessment 1 Short Answers Assessment 2 Assignment Assessment 3 Project Assessment conducted in this instance: Assessment 1 2 3 Reasonable Adjustment 1. Has reasonable adjustment been applied to this assessment? No No further information required Yes Complete 2. 2. Provide details for the requirements and provisions for adjustment of assessment: Student to complete My assessor has discussed the adjustments with me I agree to the adjustments applied to this assessment Signature Sandeep Date 19/11/2023 2 nd Assessor to complete I agree the adjustments applied to this assessment are reasonable Name Signature Date 1 of 10
Assessment Guidelines What will be assessed The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and: prepare staff rosters that meet diverse operational requirements across three different roster periods demonstrate the following when preparing each of the above staff rosters: o sufficient staff to ensure the delivery of required services within wage budget constraints o appropriate skills mix of the team o compliance with industrial provisions and organisational policy o completion of rosters within commercial and staff time constraints. Place/Location where assessment will be conducted/Timeframes Resource Requirements Refer to the Assessment conditions attached to the “Assessment Conditions” for this unit in the SIT 1.0 Training Package. Computer, Internet Access, a team or simulated team working under at least 1 hospitality award or an award relevant for the course undertaken, a Spreadsheet template or rostering software or as instructed: _________________________________________________ Internet Link: http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm Instructions for assessment including WHS requirements This Project consist of 2 Parts, Part A and Part B: For Part A you are required to develop a roster for a given period as outlined to you by your trainer below. Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period. Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions. Your roster must ensure: a) Adequate skill mix supported by award/grade listed for each staff member on the roster b) Effectiveness of rostering times to keep overtime and allowances to a minimum c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift allowance etc. as these apply) d) Provisions of meal breaks in line with legislation For Part B 2 of 10
you are required to develop another roster for a given period as outlined to you by your trainer below. If this is concurrent with the roster developed in Part A, identify 5 options for economical approaches e.g. combining workplace tasks ; staggering start and finish times or similar. Your colleagues have told you that the roster during period 1 was insufficient in terms of staff mix and numbers to handle Friday and Saturday nights due to the high frequency and variance of different meals ordered If you work in a different department apply this issue in that area). Reflect this in your next roster by including 1 additional level 1 or 2 and 1 additional staff at level 3 during the evening service (or e.g. check out/reception – during the morning shift). Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period. Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions. Your roster must ensure: a) Adequate skill mix supported by award/grade listed for each staff member on the roster b) Effectiveness of rostering times to keep overtime and allowances to a minimum c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift allowance etc. as these apply) d) Provisions of meal breaks in line with legislation Statement of Authenticity I acknowledge that I understand the requirements to complete the assessment tasks The assessment process including the provisions for re-submitting and academic appeals were explained to me and I understand these processes I understand the consequences of plagiarism and confirm that this is my own work and I have acknowledged or referenced all sources of information I have used for the purpose of this assessment Student Signature: Sandeep Date: 19 / 11 /2023 This assessment: First Attempt 2nd Attempt 3nd Attempt Extension Date: / / RESULT OF ASSESSMENT Part A Part B Satisfactory Not Yet Satisfactory Satisfactory Not Yet Satisfactory Feedback to Student: Assessor(s) Signature(s): Date: 19 / 1 / 23 3 of 10
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Student Signature Sandeep Date: 19 / 06 / 2023 4 of 10
Assessment 3 PART A You are required to develop a roster for a given period as outlined to you by your trainer below. Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period. Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions. Your roster must ensure: a) Adequate skill mix supported by award/grade listed for each staff member on the roster b) Effectiveness of rostering times to keep overtime and allowances to a minimum c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift allowance etc. as these apply) d) Provisions of meal breaks in line with legislation Roster Period 1 Simulated Team Workplace Location: Amicis Restaurant Department: Front office and back house Period: Weekly roster Staff Signature Team member Name Classification Age if under 21 Special Requirement 1. Carol Michael Front office grade 2 20 Leave for Christmas Carlo 2. Bishal khatri F&B Grade 2 Collage on Friday K.bishal 3. Hamam Ali F&B Grade 2 20 Leave for Ramadan H.ali 4. Sajjad Shaikh F&B Grade 3 No requirement Shaikh 5. Arvind Jain F&B Grade 3 Leave for Diwali Jainarv 6. Daniel Tran F&B Grade 4 Goes to church on Sat Daniel 7. Tristy Foran F&B Supervisor Needs Maternity leave ForanT 8. Alia Mousavi F&B Supervisor Needs off for Eid Mouvalia 9. Duke Frost Cook Grade 3 Football match over Weekends Dfrost 10. Albert Ramos Cook grade 4 Doctor’s appointment on coming Tuesday Ramos 11. Katrina Colins Cook grade 1 No requirements K.Colins 5 of 10
PART A Marking Criteria SITXHRM008 Roster staff Criteria S NYS S NYS Comments Develop staff rosters The individual requirements of staff members are identified Each staff member is reflected in the roster The award levels are identified correctly The skill level mix rostered is adequate according to the award level descriptions in the award Not adequate – Reason 1. 2. 3. The hours rostered for each staff do not exceed 38 per week The meal breaks provided are adequate Special requirements from staff are reflected in the roster The shift allowances are calculated correctly for week days The shift allowances are calculated correctly for week nights The correct rates are calculated for Saturdays The correct rates are calculated for Sundays The correct rates are calculated for Public Hols where relevant Where overtime is rostered, the award provisions are identified Overtime is calculated correctly The roster reflects a realistic system based on the given operational aspects – Specify e.g. 5 staff kitchen preparing Bistro style food for 120 lunches + 170 dinners during weekdays Present and communicate staff rosters The roster is presented in a clear manner The roster clearly shows the time/period Evidence for distributing roster is provided: 2 required Method 1: SMS/MMS ______________________ Method 2: Written copy/email _____________________ Method 3: Noticeboard and staff alert _________________ Evaluate rosters Refer to Evaluation in Roster 2 and inclusions 6 of 10
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Feedback 7 of 10
PART B You are required to develop another roster for a given period as outlined to you by your trainer below. If this is concurrent with the roster developed in Part A, identify 5 options for economical approaches e.g. combining workplace tasks; staggering start and finish times or similar. Your colleagues have told you that the roster during period 1 was insufficient in terms of staff mix and numbers to handle Friday and Saturday nights due to the high frequency and variance of different meals ordered If you work in a different department apply this issue in that area). Reflect this in your next roster by including 1 additional level 1 or 2 and 1 additional staff at level 3 during the evening service (or e.g. check out/reception – during the morning shift). Once you have established the shift/rostering requirements you are required to interview each staff member and identify any special social, religious, family or other requirements to be considered for the purpose of the roster period. Where any special request have been made, document these in the table overleaf and obtain a signature for the relevant staff member to verify your communication provisions. Your roster must ensure: a) Adequate skill mix supported by award/grade listed for each staff member on the roster b) Effectiveness of rostering times to keep overtime and allowances to a minimum c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift allowance etc. as these apply) d) Provisions of meal breaks in line with legislation. Roster Period 2 Simulated Team Workplace Location: Amicis Restaurant Department: Front office and back house Period: Weekly roster Staff Signature Team member Name Classification Age if under 21 Special Requirement 1. Carol Michael Front office grade 2 20 Leave for Christmas Carlo 2. Bishal khatri F&B Grade 2 Collage on Friday K.bishal 3. Hamam Ali F&B Grade 2 20 Leave for Ramadan H.ali 4. Sajjad Shaikh F&B Grade 3 No requirement Shaikh 5. Arvind Jain F&B Grade 3 Leave for Diwali Jainarv 6. Raj Dhiya Front Office Grade 3 Casual staff RAJ 7. Daniel Tran F&B Grade 4 Goes to church on Sat Daniel 8. Tristy Foran F&B Supervisor Needs Maternity leave ForanT 9. Alia Mousavi F&B Supervisor Needs off for Eid Mouvalia 10. Duke Frost Cook Grade 3 Football match over Weekends Dfrost 11. Albert Ramos Cook grade 4 Doctor’s appointment on coming Tuesday Ramos 12. Katrina Colins Cook grade 2 No requirements K.Colins 13. Jenna Olivea Kitchen attendant grade 1 Casual staff over evenings J.Oliver 8 of 10
Marking Criteria SITXHRM008 Roster staff Criteria S NYS S NYS Comments Develop staff rosters The individual requirements of staff members are identified Each staff member is reflected in the roster The award levels are identified correctly The skill level mix rostered is adequate according to the award level descriptions in the award Not adequate – Reason 1. 2. 3. The hours rostered for each staff do not exceed 38 per week The meal breaks provided are adequate Economical aspects have been identified and incorporated in roster 2 (Skills, combined Tasks etc): 1. Benefit: 2. Benefit: 3. Benefit: 4. Benefit: 5. Benefit: Special requirements from staff are reflected in the roster The shift allowances are calculated correctly for week days The shift allowances are calculated correctly for week nights The correct rates are calculated for Saturdays The correct rates are calculated for Sundays The correct rates are calculated for Public Hols where relevant Where overtime is rostered, the award provisions are identified Overtime is calculated correctly The roster reflects a realistic system based on the given operational aspects – Specify e.g. 5 staff kitchen preparing Bistro style food for 120 lunches + 170 dinners during weekdays Present and communicate staff rosters The roster is presented in a clear manner The roster clearly shows the time/period Evidence for distributing roster is provided: 2 required Method 1: SMS/MMS ______________________ Method 2: Written copy/email _____________________ Method 3: Noticeboard and staff alert _________________ Evaluate rosters The roster from period 1 was evaluated in terms of 9 of 10
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functionality The identified changes have been incorporated in this roster: Feedback 10 of 10