ihp 604
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School
Southern New Hampshire University *
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Course
604
Subject
Health Science
Date
Nov 24, 2024
Type
docx
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1
Uploaded by giantsbaby
Hello Dr. VanOrsdale and Classmates,
My name is Rachel and I have worked in the healthcare industry since 2018. I started as an
administrative assistant for a pediatric orthopedics office and transitioned to insurance / patient financial
services where I currently work as a Group Lead for a large hospital in New York. My current organization
motivated me to complete my Master's in healthcare administration and I have 5 classes left. Looking
forward to collaborating with you all this semester.
The resistance described in the Florence Nightingale, Ignaz Semmelweis, and culture of blame and denial
articles share a common theme of organizations that are set in routines crafted by trusted figures. Once
a member of the organization challenges these standard procedures, they are met with resistance due to
their lack of credentials. In both Florence Nightingale and Ignaz Semmelweis' scenarios they recognized a
possible health problem and recommended a strategy to improve conditions for patients' hygiene and
survival. Florence Nightingale was not a Doctor and Ignaz Semmelweis proposed his theory to other
Doctors that had opposing theories.
Hesitancy toward these new initiatives seemed rooted in credentialing and caution. Generally, the key
credentials that indicate the technical competence of a doctor are their qualifications, the institutions
from which their qualifications were obtained, their length of experience, and the type of experience
(Raza et al., 2023).
It can be a challenge to present a theory or implement change to an organization
that had a standard procedure in place for decades. Most importantly, the patient population for both
Nightingale and Semmelweis were vulnerable and required careful supervision. Preserving the integrity
of a health organization includes verifying credentials of those able to make important decisions and
through careful selection of operating procedures. Both credentialing and strategic decision making
apply to today's healthcare industry and should be considered as assets to a successful organization.
Reference
Raza, A., Furtado, K. M., & Mathur, D. (2023). Credentials That Matter While Selecting a Surgeon for
Major Surgical Treatment. Patient Preference & Adherence, 17, 2487–2494. https://doi-
org.ezproxy.snhu.edu/10.2147/PPA.S404570
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