You are the new project
docx
keyboard_arrow_up
School
Trine University *
*We aren’t endorsed by this school
Course
AUDITING
Subject
Health Science
Date
Nov 24, 2024
Type
docx
Pages
1
Uploaded by MasterScience9621
You are the new project / quality manager at Health Clinic Quality Improvement Experts LLC, a local
company for the past 12 years in the Indianapolis, IN area. Your first assignment will be for the Dr.
Donald Snickerbush, Hamilton County, Colonoscopy Clinic. The clinic has five teams performing
colonoscopies at their Carmel, IN facility. Each team consist of an Admittance Expert, a Triage and
Preparation Nurse, an Anesthesiologist, a Procedure Nurse, a Proctologist, a Post Procedure Nurse
Specialist and a Closure Nurse. The clinic has the ability and facilities to run five lines of work at any one
point in time and a separate patient arrival area/waiting room. The clinic has some concerns as to its
business and increasing revenue as well as the quality of its services. Our Corporate / Six Sigma Project
Objectives in this engagement include:
Reduce the number of colonoscopy process errors system wide. Improve documentation of colonoscopy
administration.
• Reduce waste in product and time in colonoscopy administration. Improve patient satisfaction with
their colonoscopy experience.
• Improve bed flow for patients receiving a colonoscopy.
Our overall objective is to increase our patient turn-around per day while at the same time increasing
our patient customer satisfaction results, increasing our clientele and decreasing medical
errors.
In order to complete the needed objectives we will apply a Six Sigma full DMAIC process. Please see the
documents to be created for the project below. As a team, it is extremely important to all of you that you
participate in the creation of every document listed below in some way. That you leave this course with
the knowledge of what that document is for and what it typically contains. You will need to create all of
the documents as a team and you will use those documents to create slides for your project status
presentation Sunday morning using Power Point. You will have 21 slides and related notes and
documents.
In 2000 words, use the scenario above to answer the following questions.
Improve - Brainstorm Solutions That Might Fix the Problem and Select the Practical Solutions
Improve - Develop Maps of Processes Based on Different Solutions
Improve - Select the Best Solution(s)
Continuously Improve the Process Using Lean Principles
Discover more documents: Sign up today!
Unlock a world of knowledge! Explore tailored content for a richer learning experience. Here's what you'll get:
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help