SELF-REFLECTION QUESTIONS
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Miami Dade College, Kendall *
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410N
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Health Science
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Nov 24, 2024
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docx
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Uploaded by MegaKookabura3191
CHAPTER 10
1.
Why was the passage of the HIPAA guidelines necessary?
The passage of HIPAA guidelines was necessary as it helped prevent healthcare fraud,
simplified healthcare operations, and introduced rules that health facilities had to follow
to safeguard protected health information (PHI). The guidelines also limited the
accessibility of PHI to authorized individuals. This limits the people that can view and
share health data. The HIPAA guidelines also allow patients to control people with
whom their health data is shared.
2.
When you work within an organization that violates HIPAA compliance
guidelines, how would you address your concerns?
The first thing I will do is report the incident to the HIPAA privacy officer, who will
conduct a risk assessment to determine whether the violation is a reportable incident.
Not all internal violations of HIPAA Rules need to be reported, but the failure to notify
the patient of a reportable breach could result in a financial penalty.
3.
When is it permissible to access the patient files of a former patient to
whom you were previously assigned?
According to the Health Insurance Portability and Accountability Act of 1996, medical
students and trainees (only during their training) can access the patient files. But if you
are not a trainee or a student, you can access those files only after the patient's
permission. In exceptional cases of emergencies like life-or-death situations or
conditions where the patient is not conscious of talking about his/her medical history in
surgery or operation.
4.
What would be some of the negative consequences if your personal
information was sent to unintended entity?
i.
Identity theft- occurs when someone gains access to your personal information and
pretends to be you
ii.
Cybercriminals can take banking information and make unauthorized withdrawals,
purchases, and transfers.
iii.
Robberies- Most residential burglaries occur during daylight hours when people are
at school or work because it’s easier to steal your property because they are not
there
iv.
Damaged intellectual property- If a hacker gets in and steals ideas, plans, or
blueprints, you could miss out on being able to implement new products or designs
fully
CHAPTER 11
1.
Think about a time that you experienced a loss. Looking back, did you go
through all five stages of grief? Describe how you handled each stage.
I have experienced losses several times: from losing friends to losing a parent recently. I
must admit that dealing with emotions was not very easy. Each of the five stages of grief
occurred very fast. I do not remember if the stages followed each other. This is how I
handled the stages:
Denial:
It took time. I had to remind myself that my loved one was gone. I had to relive
memories with friends about the departed.
Anger
- I refrained from saying things out of line. I had massive support from friends and
family members.
Bargaining
- I had to remind myself that as much begging as I was doing, the departed
was not coming back.
Depression
- I cried a lot. I wrote on my social media accounts about what I was going
through. I took two-three days away from everyone.
Acceptance
- I accepted in a healthy way that my loved one is gone—gone forever. At
this stage, if emotions come back, I am ready to go back through the stages once more.
2.
Do you or any of your family members have advance directives? If so, do
you know what they are or what your family’s wishes would be? If not, do
you think that everyone should have advance directives? Why or why not?
An advance directive is a written statement or document that communicates guidance
or direction for your future medical treatment in the event of your incapacity. At the
moment, I am not sure if there is anyone in my family with advance directives. If any
member of my family had advance directives, their wishes would be as follows: who will
make health decisions for them, the kind of medical treatment, the information close
family members should get, and how they would want others to treat them.
I think all people should have advance directives since it eases the tensions that come
with end-of-life care. This is mostly for members of the family. Close family members will
be able to go through the five stages of grief successfully.
3.
As a part of your role in patient education, what information would you
supply the patient regarding advance directives?
I would encourage them to express their wishes about health care when they become
incapacitated. This decision lies with them and not the doctors or close family members.
I would tell everything that the advance directive involves, including the person they can
choose to serve as their health care proxy/ durable power of attorney for healthcare. I
will tell them how critical such conversations are. Even though they have stated their
writing wishes, talking about a health care representative and other family members is
essential. The better understanding those close to them have about their wishes, the
more likely it is that one will spend the end of their life in peace and comfort. Family
members will be spared anguishing decisions and conflict during a time instead of
focusing on saying goodbye.
CHAPTER 12
1.
How do I personally feel about conflict? How do I manage at home and at
work?
I feel a conflict is an unavoidable event that could occur in relationships or within a
person. In general, I feel that conflict provides an opportunity for change and growth,
improved understanding, and better communication. Even though managing conflict
may not be easy, it is essential to facilitate discussion and resolve the conflict since
conflict is part of our daily lives. Here are a few tips I use to manage conflicts both at
home and at work:
Identifying the issue, identifying critical players in the conflict, articulating the concerns,
being an active listener, reflecting, working together to resolve the issue, agreeing to
disagree, knowing when to concede, and maintaining confidentiality. In most cases, I
keep the distance.
2.
How would I handle disruptive behavior from a coworker?
I maintain a courteous, professional demeanor, and stay alert. Disruptors are notorious
gossips, so I avoid being a willing ear or providing information to spread through the
rumor mill.
Other steps include:
Maintaining a healthy body language- If I feel attacked, a confident posture helps
projecting authority.
Addressing the behavior- When appropriate, I dispel incorrect or misleading
statements immediately.
Getting it in writing- If things get bad, I’ll have documentation to discuss the
situation with your supervisor or HR executive.
Cultivating positive alliances
3.
Is it possible for conflict to be healthy?
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Conflicts can be a healthy part of personal and professional relationships. Extensive
studies have shown that conflict, when appropriately managed, strengthens
relationships and teams and can serve as a catalyst for better solutions, innovation, and
growth. Healthy conflict can produce more creative solutions and better outcomes.
Some of the steps to keep conflicts healthy and productive include:
Being assertive,
Get to the point
Paying attention to the behavior
Focusing on the issue, not the person
Paraphrasing
Seeking understanding, not agreement
4.
Does your workplace have a conflict management system? If so, do you
know what it is?
My workplace is relatively large, with numerous employees. There is an elaborate
conflict management system in the facility that seeks to prevent an escalation of
conflicts and handle conflicts. This system's goal is not to prevent conflict altogether,
instead to prevent its escalation by setting up the mechanisms for its effective
expression and handling. The system encourages users to voice their concerns early to
minimize damage to relationships. It also encourages collaborative problem-solving in
the organization.
5.
Think about a conflict that you have experienced in the past. What was the
outcome? Positive or negative?
Think about the steps that led to that
outcome. Could it have been handled differently?
I disagreed with my supervisor a few weeks ago because I felt she was not fair when
dealing with our issues. I approached her in her office one day after work, and we talked
about it. She was sorry for what was happening and promised to do it differently. On my
part, I felt the conflict was handled appropriately since things came back to normal the
following day.
The steps that led to this outcome involved:
1.
Identifying the issue,
2.
identifying critical players in the conflict,
3.
articulating the concerns,
4.
being an active listener, reflection,
5.
working together to resolve the issue, and
6.
maintaining confidentiality.
I do not think it could have been handled differently. The issue was relatively small and
did not involve a third person, and that is what we did.