BMC Health Services Research
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Ohio State University *
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HUMAN RESO
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Health Science
Date
Nov 24, 2024
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docx
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5
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BMC Health Services Research
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Meskó et al. "BMC Health Services Research," Will artificial intelligence solve the human resources
crisis in healthcare? Journal of human resources crisis in healthcare issues, 13
th
July 2018, pp 1-4.
Reviewed by…….
In this article Meskó et al. analyze the importance and the effects that can be brought up
by the application of artificial intelligence in healthcare to solve the human resources crisis. Its
application in healthcare may be in several ways: diagnostics, decision-making, big data
analytics, and administration, among many other applications. Human resource is a factor of
production that cannot be evaded or avoided in any output of services or other products. In
healthcare services, human resources are used adequately; therefore, there is a need to solve the
crisis facing human resources for quality services.
The emergence of technology makes the workforce easier for the workers and has
empowered the workers despite having a fear of being replaced by technology. The application
of digital health, which has become widely spread, has raised ethical questions even though it is
of great help to the healthcare department. Even though they support digital healthcare, the
authors of this article oppose the fact that AI can be used to replace caregivers. The reasons for
incorporating artificial intelligence in healthcare are the human crisis, which includes the
shortage of doctors globally, the burnout and aging of the physicians, and chronic care is highly
needed in healthcare. A third of the physicians working are said to be 55 years and over. This age
means that they cannot be utilized fully due to burnout. Some of the symptoms of burnout
highlighted by the article are psychological and sleep illnesses and struggle in adapting to new
strategies.
Artificial Intelligence is seen as the best for filling the gaps that human resources cannot
fulfill. Those gaps have been growing more extensive and more prominent in the past decades,
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which has created more problems in the healthcare department. Artificial Intelligence is divided
into three stages: narrow artificial intelligence, artificial general intelligence, and artificial
superintelligence. The authors state that limited artificial intelligence will be used to analyze
large data sets, find new correlations, and support caregivers but not replace them. In performing
a single task, for example, online searches or predicting sales, narrow artificial intelligence can
be ideally used. Artificial general intelligence is termed human-level AI since it can understand
and reason the similarity of the environment around it, just a normal human being. Artificial
superintelligence is said to be smarter than even the best humans in all the fields, starting with
creativity to the skills a human can apply (Nick, 2014).
Through machine learning, it is possible to create programs that determine a recurring
pattern from different images fed into the program while performing radiography. In connection
with machine learning, deep learning is also introduced. It uses neural networks and can perform
several tasks, including image recognition, natural language processing, and translation.
Artificial intelligence is evident in some companies that have already used AI, and the cost has
decreased. There have been future advancements in radiology where the medical sieve aims to
build cognitive assistants with analytical reasoning capabilities and critical knowledge.
In this article, there have been a lot of questions that arise after the needing to apply
artificial intelligence in healthcare. One of the problems with introducing AI is that adopting AI
in undeveloped countries would be challenging since the system is costly. This will push the
undeveloped countries further behind while trying to adopt the new approach. With AI, some
professionals may be forced out of the profession since one professional running the system is
enough to ensure all work is done to satisfaction. The article's authors agreed that technology
would offer solutions to most of the gaps highlighted in the report. This could be achieved
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BMC Health Services Research
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through better diagnostic decisions, improvement of treatment outcomes, and a reduction in the
errors that the professionals perform. Although artificial intelligence will be of higher accuracy
and precision, some of the attributes the system may not offer patients, such as empathy,
appropriate communication, and the human touch the professionals can provide to the patients.
The authors state that AI is not meant to replace the professionals, but those using the AI will
replace those not using the AI.
In my opinion, AI would be an excellent plan if all the countries embraced the system. To
cater to the undeveloped countries, the World Health Organization can fund those countries to
install the designs. The article has exceptionally outlined the challenges that healthcare
professionals are facing and also how solutions to the challenges can be met. One weakness of
this article is that most of the questions raised about the application of AI have not provided the
answers to them, even though the authors have tried to get some solutions and explain how to
carry out the problems.
The author has accomplished what they intended to do by explaining the challenges
encountered in healthcare and introducing the AI system in healthcare. The authors well outlay
the problems which AI can solve. The article has summed up every bit of what the author wanted
to spell out.
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Reference
Bostrom N. Superintelligence: Paths, dangers, strategies. [Internet]. Superintelligence: Paths,
dangers, strategies. 2014
https://link.springer.com/chapter/10.1007/978-3-319-26485-
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