RSM701_Week5Assignment
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School
Nairobi Institute Of Business Studies *
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Course
201
Subject
Health Science
Date
Nov 24, 2024
Type
docx
Pages
3
Uploaded by clement23
Week 5 Assignment
A Survey of 50 Clients
Fifty clients of LIGHT ON ANXIETY (LOA) were surveyed regarding their satisfaction with services.
The clients filled out the survey on completion of treatment in January. In June, the clients were
telephoned and re-surveyed and were asked to rate their overall satisfaction again.
Variables in the Working File
Variable
Position
Label
Measurement
Level
Description
Participantid
1
ID
Scale
Participant ID number
Intake
2
Intake
experience
Scale
On a scale of 1 to 10, how would
you rate the intake experience?
Indcouns
3
Individual
Counseling
Scale
On a scale of 1 to 10, how would
you rate your satisfaction with the
individual counseling sessions?
Groupcouns
4
Group
Counseling
Scale
On a scale of 1 to 10, how would
you rate your satisfaction with the
group counseling sessions?
Pricefair
5
Fairness of
sliding
scale
Scale
On a scale of 1 to 10, how would
you rate your satisfaction with the
sliding scale method of payment?
NewPatient
6
Type of
Patient
Ordinal
0 = first time 1 = repeat admission
Usage
7
Usage
Level
Scale
What percent of your mental
health services are provided by
this center?
Satjan
8
Overall
Satisfaction
in January
Scale
On a scale of 1 to 7, rate your
overall satisfaction with your
MHMR experience.
Satjun
9
Overall
Satisfaction
in June
Scale
On a scale of 1 to 7, rate your
overall satisfaction with your
MHMR experience.
Court
10
Court
ordered
treatment
Nominal
Was your treatment court-
ordered?
0 = No; 1 = Yes
Therapytype
11
Individual
or family
therapy
Nominal
0 = Individual; 1 Family
Variable
Position
Label
Measurement
Level
Description
Preexist
12
Pre-
existing
Condition
Nominal
1 = Mental health; 2 = Substance
Abuse; 3 = Both
Instructions:
For each research question
, describe in your word document the application of the seven steps
of the hypothesis testing model.
Step 1: State the hypothesis (null and alternate).
Step 2: State your alpha (unless requested otherwise, this is always set to alpha = .05).
Step 3: Collect the data (use one of the data sets).
Step 4: Calculate your statistic and
p
value (this is where you run SPSS and examine your output
files).
Step 5: Retain or reject the null hypothesis. (This is where you report the results of your
analyses t (df) = t value, p = sig. level).
Step 6: Assess the Risk of Type I and Type II Error (did the data meet the assumptions of the
statistic; effect size; and sample size).
Step 7: State your results in APA style and format.
Research Questions
Question 1: How does LIGHT ON ANXIETY compare to the state’s figures on providing services to
first-time admissions?
The State published a report that, on average, counseling centers provide about 60% of
counseling services to first time patients. Is LIGHT ON ANXIETY’s percent of services provided
different from the state average?
1.
Use Select Cases to choose First time patients (NewPatient = 0).
2.
Run a one sample t-test using Usage as the dependent variable, and 60.0 as the test
value.
3.
Report the descriptive statistics (means and standard deviations), assumptions tests, as
well as tests of statistical significance (t value, df, and p value).
4.
What do these results suggest?
Question 2: Is there a difference between first time and repeat admissions in their overall
satisfaction with LIGHT ON ANXIETY services as rated in January?
1.
Run an Independent Samples t-test.
2.
Use PatientType as the independent variable.
3.
Use Overall Satisfaction in January (satjan) as the dependent variable.
4.
Report the descriptive statistics, assumptions tests, as well as tests of statistical
significance. Be sure to report Levene’s test results prior to reporting t-test findings.
Question 3: Has satisfaction with LIGHT ON ANXIETY services changed since the January survey?
1.
Run the Paired Samples t-test.
2.
Use Overall Satisfaction in January (satjan) and Overall Satisfaction in June (satjun) as the
variable pair.
3.
Report the descriptive statistics, assumptions tests, as well as tests of statistical
significance.
Write a brief conclusion statement summarizing your results.
What can you tell LIGHT ON
ANXIETY about client satisfaction?
What could you suggest they do to improve?
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