2-1 discussion IHP 410 Cultural Competence in Healthcare Delivery
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School
Southern New Hampshire University *
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Course
410
Subject
Health Science
Date
May 21, 2024
Type
docx
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2
Uploaded by AgentBaboon338
Lisa Cruz
2-1 Discussion
Cultural Competence in Healthcare Delivery
What challenges do medical facilities face when becoming more culturally competent?
One significant challenge medical facilities may encounter in their journey toward cultural competence is the lack of personnel representative of the community's diversity. This absence can make it arduous for patients to feel at ease and understood, a crucial aspect of healthcare delivery. Patients from diverse backgrounds need to feel a sense of familiarity and recognition in their healthcare providers. This underscores the importance of personnel diversity in medical facilities. Another challenge is a lack of communication. This makes it difficult for patients and clinicians to communicate effectively with one another, which can be a burden to the healthcare of a patient.
What kinds of assumptions do providers sometimes make about people from other cultures?
Healthcare providers can inadvertently make assumptions about patients from different cultures based on their own preconceived notions and biases. They might assume that because something is typical for them, it must be expected for the patient. For example, a physician might communicate with a patient in a way that is not considered professional. It is crucial for anyone in healthcare to take cultural competency seriously and be aware that not all patients share the same values, practices, or religious beliefs. By understanding their patients, healthcare providers can reduce the likelihood of making incorrect assumptions about people from other cultures. This
can foster a more open and respectful connection between the provider and the patient, aligning with the goal of our cultural competence course.
What factors may cause providers to relate to patients in a biased manner?
A biased attitude towards patients on the part of healthcare workers can stem from various reasons. One of these is their own opinions and judgments. They might assume that because something is typical for them, it must therefore be customary for the patient. For instance, a practitioner might engage with a patient in a way that is not considered professional. Another factor is the provider's perception of the patient's education level, which can be influenced by their outward appearance. Healthcare providers might assume that a patient with a higher level of
education is more likely to understand and follow medical advice. These biases can significantly impact patient care, underscoring the urgency of addressing them in the context of our cultural competence course.
What can healthcare organizations do to ensure cultural competence among their employees?
Medical facilities and other types of organizations can take various actions to ensure that their staff members are culturally competent. One thing that can be done is to offer training on cultural
competence. This training can assist professionals in better communicating with patients who
come from a variety of different backgrounds and in better understanding the needs of those patients. In addition, healthcare institutions might try to hire staff members who are reflective of the communities they serve to meet the needs of those communities better. This can contribute to the patient's sense of being respected and comfortable in their surroundings.
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