eng 3-2 assinment
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Southern New Hampshire University *
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122
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English
Date
Apr 3, 2024
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docx
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5
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1
Managing Virtual Teams
Writing Plan
Brian Derevage
Southern New Hampshire University
ENG-122-H3943: English Composition I
Chelsea Martin
January 28, 2024
2
Managing Virtual Teams
Writing Plan
The author’s claim is that the workforce is going virtual; therefore, businesses
and managers will need to adjust to this by changing the way they manage people.
The author wants the audience to understand how and why they must adapt to this
new virtual working environment created by the COVID-19 pandemic. The author
asserts that all the lessons learned during this pandemic will be the best practices
for the future.
The author included several key points, such as citing Time magazine, which said that COVID-19 had created the "World's largest work-from-home experiment." (Felgate, 2020,89-90) In addition, it expresses how managers with poor relationships or lack of trust in their employees have had difficulty holding their teams together and have struggled in this new remote work environment. He also references a study by Gallop that states that 70% of the variability in employee engagement is dependent on the manager. The role of managers of virtual teams has become more critical, but the rules have changed, and traditional management will need to adapt.
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This Article, “Managing Virtual Teams,” appeared in an African business publication, so the author’s (Felgate, Yendor) target audience was businesses and business managers, specifically ones who have been affected or will be affected by having to send their workers home to work virtually. Felgate states, "Managers need to rethink, reimagine, and re-engage with their employee’s new work experience and reality. The blurring of work and home requires a new approach” (Felgate,2020,89-90), showing that managers will need to adapt to the new reality.
The author connects to his target audience by communicating in a concise and clear manner. He uses a professional and informative tone to establish his credibility and expertise by using language that connects with leaders and managers. The author incorporates statistics and research, such as the gallop study,
to provide data-driven insights. He then offers practical solutions to address his concerns and follows up with actionable steps management can use to adapt and succeed in this new virtual working environment. The author then connects to the audience by acknowledging the challenges and highlighting the need for support and understanding in these transitional times.
The author's claim is strong, as he provides key points and relevant evidence
to support it. To support his claim, he refers to Gallops' research that provides evidence of how vital managerial leadership is in virtual teams. The author then offers six strategies managers can use to adapt their approaches. They are
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individualization, clear expectations, workflow adaptation, technology provision, communication, and support.
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Felgate, Y. (2021, Dec).MANAGING VIRTUAL TEAMS.
African Business,
89-90.
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