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E-commerce growth in international market- impact on supply chain management TABLE OF CONTENTS ABSTRACT INTRODUCTION BACKGROUND AND RELATED RESEARCH SIGNIFICANCE OF THE STUDY RESEARCH QUESTIONS AIMS AND OBJECTIVES RESEARCH METHODOLOGY EXPECTED OUTCOMES/ RESEARCH GAP REQUIREMENT / RESOURCE REFERENCES
Abstract The major purpose of this research is to provide insight into how B2B e-commerce affects supply chain management and marketplace use. To be competitive, firms must increasingly integrate with a web of other entities. Companies that don't focus on this problem will ultimately lag behind their competition. In response to a number of inquiries, this essay will go into the ideas behind e-commerce's impact on the supply chain and its potential future repercussions. The multiple steps involved in supply chain management were first discussed in the article. These steps included the transfer of goods, money, and data. The next thing that was illustrated was how integrating online purchase into SCM may provide companies an edge in a highly competitive market. Conclusions indicated that e-commerce may influence supply chain financial, informational, and physical flows. Keyword: Supply Chain Management, E-Commerce Introduction E-commerce is the fastest-growing component of the global economy and has the most promise for the future. Customers may take advantage of quick, simple, and inexpensive financial dealings whenever and wherever they want. It also shortens the distance and time required to connect buyers and sellers. More individuals using it, and more people seeing the potential benefits for their own enterprises, both contribute to the expansion of e-commerce. Whether large or small, profit is the primary motivation for most firms. This also applies to purchasing goods from websites. Standing outlined over ten positive aspects of online shopping for both buyers and vendors. Customers are more at ease and have more information, expenses are lower, transaction times are shorter, new customers are discovered, and fewer workers are required. Supply chain management (SCM) and online shopping have both benefited from technological advancements in recent years. A key component of supply chain management (SCM) is the integrated planning, coordination, and control of all logistical business processes and activities along the supply chain. This helps to meet the demands of other stakeholders, like consumer interest groups and the government, while also providing better consumer value at a lower cost to the entire chain. When the SCM idea is completely implemented, the final result should be supply chains that are more efficient, integrated, and transparent with complete value-adding activity allocation and full openness of all information.
When it comes to the world economy, e-commerce may be a game-changer. Customers have the freedom to shop whenever and wherever they choose, all while enjoying price reductions. Plus, it brings the seller and the consumer closer together, creating the illusion of a smaller world. Businesses are more likely to use e-commerce when they see the possibility for value creation and when participants understand these opportunities (Porter, 2001; Alberta E-Future Centre, 2007). (Salnoske, 1997). The possibility of gain is a powerful incentive for businesses of all sizes to engage in commercial activity. Everything is the same with online transactions (Kuzic, Fisher, & Scollary, 2002). Standing [2001] found more than 10 advantages for everyone involved in online purchases. A few of the potential advantages include cutting costs and time when buying and selling, reaching a wider global audience, being more honest with customers, improving product quality, and decreasing your influence on the environment. The proliferation of Internet- connected computers and advancements in information technology have contributed to the rise of supply chain management and electronic commerce. A company's logistical business operations and activities are coordinated and managed via supply chain management (SCM) to fulfill the demands of consumers while also satisfying other stakeholders in the supply chain, such as governments and consumer interest organizations. According to Mentzer and John (2001) and Vorst (2002), supply chain management (SCM) encourages the growth of supply networks that are more effective by encouraging their integration and transparency in exchanging information and allocating resources. At the heart of the global economy are e-marketplaces where businesses may deal with one another. The proliferation of internet markets is one of the most heralded technological developments in the last few decades. These virtual markets facilitate the trading of products and services between companies. According to Koch (2003) and Chong, Shafaghi, Woollaston, and Lui (2010), emarketplaces aim to increase the efficacy and efficiency of procurement operations by increasing the pool of potential trade partners and automating formerly manual tasks. In recent years, e-commerce has grown thanks in large part to the expansion of the internet and other forms of information technology. Although it joined the market later than more industrialized nations, China has been playing catch-up in the world of e-commerce for a while now. A relatively new innovation and development of the e-commerce supply chain based on the Internet service platform, the enterprise management mode of supply chain management in e- commerce is characterized by electronic trading and informatization of the supply chain process. This mode of management has a significant impact on supply chain management and has disrupted the traditional pattern of upstream and downstream business synergy.
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By incorporating supply chain management into their day-to-day operations, e-commerce enterprises eliminate barriers between producers and consumers. However, the supply chain for online shopping is more akin to a network than a traditional linear one, with central manufacturers serving as nodes for suppliers farther upstream and downstream. Excellent service, both before and after the purchase of tangible goods, is the aim. Supply chain management presently makes use of three e-commerce models: business-to-business (B2B), business-to-consumer (B2C), and organization-to-organization (O2O). This research seeks to provide light on the process for electric business enterprise management, customers, and investors by demonstrating the four ways to energy supply chain management and analyzing the downsides of each. RELATIONSHIP BETWEEN E-COMMERCE AND SUPPLY CHAIN MANAGEMENT Supply networks have seen significant changes due to the meteoric rise of online shopping, and this is mirrored in the rise of e-commerce-focused supply chain management. E- commerce has advanced into a highly developed payment mechanism based on computer networks as a result of the widespread use of computer networks, communication technologies, and the internet. In the context of e-commerce supply chain management, we merge these two concepts. The client is put first, the supply chain as a whole is streamlined, all available external resources are used, timely and accurate responses are acquired, and the stockpile size is drastically cut down. E-commerce's rise has boosted the need for SCM, and it's widely predicted that electronic SCM will ultimately replace traditional SCM as the standard method for running a company's supply chain. E-commerce will alter the manner in which supply chains operate across both organizational and geographical boundaries. From product development to procurement to inventory management to customer support, e-commerce has an influence on every essential function of
an organization's supply chain. The key regions of enterprises' labor could be shown on a simple process map of a supply chain. This process map shows the high-level connections and exchanges between vendors and their clients. It may also be used to show which sectors would be most affected by e-commerce. When it comes to direct and indirect spending, e-commerce has an instant impact. Compliance and change management may undergo the most dramatic changes as a result of e-procurement. Direct procurement is more desirable than indirect expenditure for most firms due to the huge volume of direct spending. The design process for goods and services stands to benefit tremendously from the increased accessibility and efficiency of electronic commerce, which stands to streamline interactions among product designers, engineers, suppliers, and manufacturers while also reducing design cycles. Manufacturing will be impacted by e-commerce solutions and will need to be more flexible in terms of the items it makes and the level of mass customization it can provide clients. E- commerce may make manufacturing more adaptive and responsive, enhancing both demand and supply planning. As is the case with demand and supply planning, most people struggle with the planning process once there are more than a few variables involved. When properly used, computers, analytics, and internet trade will always beat people in this area. Demand and supply planning systems are progressively integrating e-commerce with more traditional software applications to increase the efficiency of planning solutions. Due to the growth of e-commerce, planners expect to see increased opportunities for communication and cooperation in areas like as e- marketplaces and collaborative forecasting and replenishment (CPFR). E-commerce solutions haven't lived up to their full promise in many ways, but one of those ways is fulfillment and e-fulfilment. Information gleaned via e-commerce, such as monitoring and tracing, has the potential to revolutionize the distribution of goods and services. In addition to sales, e-commerce has had an impact and has opportunity to develop in the service and support sector. E-commerce has the potential to dramatically improve the effectiveness of return and repair processes, as well as field service personnel. The value
proposition will drive fast, if incremental, change in this area as well, as was the case with contentment. The impact on the supply chain will be greater with the advent of electronic workplaces. Most companies today provide Internet and internal network connectivity to thousands of workers. Intranets, knowledge management systems, and e-learning modules are just some of the digital tools they've been given to use at work. Thanks to the development of electronic mail, people are now able to more effectively work together regardless of time or location. E- working skills have a significant impact on a company's supply chain and its employees' ability to deal with unexpected events and crises. Thanks to e-commerce innovations, everyone in the supply chain has access to more data. Incorporating procurement into production scheduling, scheduling, and inventory management completes the cycle. Businesses can better satisfy customer demands and keep tabs on the status of their vendor transactions thanks to improved data availability. Because of this impact, businesses have come to appreciate the value of information transparency in maintaining a competitive edge. E-commerce is having an increasingly large impact on SCM. The impact will increase as e- commerce solutions become more widespread and as cooperation between companies and countries becomes the norm. Due to its slow implementation, expanding e-commerce will need significant time and effort. However, the reward for investing in the supply chain will be large, saving anywhere from 5 percent to 15 percent of overall supply chain expenditures. The most effective supply chain management firms are those that work swiftly and effectively with their most critical value chain partners. Businesses who are able to successfully use e-commerce solutions will benefit from lower costs and increased productivity. Indian E-commerce The e-commerce industry has grown considerably in recent years. Access to the internet is a key driver in its expansion, however there are others. Forrester McKinsey found in 2013 that just 11 percent of India’s 137 million people were online at any one time. Only 18% of consumers really utilize the internet. When compared to the 1.3 billion Chinese, the 79 million Brazilians, the 3.2 million Sri Lankans, and the 29 million Pakistanis who use the internet, India's figure of 53 million pales in comparison.
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The contribution of eCommerce to GDP is close to 4%. It has been stated that more than 70% of all e-commerce transactions completed by Indian customers are connected to travel, with the large majority being online hotel and airplane reservations. There are three major players in the travel sector, and these are the websites Makemytrip.com, Yatra.com, and the IRCTC. Online sales that are unrelated to travel make up between 25 and 30 percent of B2C e- Commerce. This is made practicable as no infrastructure nor regulatory limitations impede the growth of the online travel company. Since no shipping is required, infrastructure issues are also avoided. Electronic commerce, or "e-commerce," is the buying and selling of products and services that takes place via the Internet. Electronic commerce include not just monetary transactions but also non-financial activity such as sending outbound email broadcasts to potential clients and consumers and reacting to incoming consumer e-mail inquiries. In this sense, "e-commerce" refers to any commercial exchange that is exclusively conducted over the Internet or other forms of electronic communication. Various perspectives on the phenomena of online shopping: What we call "e-commerce" is really just the exchange of money and data as well as the sale of products and services conducted over the Internet. The term "e-commerce" refers to the use of information and communication technologies to facilitate electronic trade and processing from a business process management perspective. From the standpoint of service delivery, e-commerce helps businesses, customers, and C-suite executives accomplish goals including reducing service costs, improving product quality, and decreasing turnaround times. From the point of view of a customer shopping online, "e-commerce" refers to the exchange of goods and services conducted over digital networks like the Internet. If one accepts the "collaborations perspective," then online trade is the bedrock of cooperation both inside and between companies. From a collective point of view, internet markets make it easier to communicate, share information, and transact business. Businesses would use a variety of e-commerce models, each tailored to their own requirements, products, and target audiences. One firm that has effectively used various forms of online commerce—from business-to-business to consumer-to-consumer—is Dell Inc. industry, government, and consumers. Separating the functions of online purchases and sales may aid in understanding how e-commerce has altered supply chain management. It is the "sell-side e-commerce" of a business that is used to describe the sales made to consumers by the business itself. Direct assistance from e-marketing is crucial for sell-side e-commerce.
One kind of online shopping is known as "buy-side e-commerce." This includes purchasing from third parties like wholesalers. The effectiveness of buy-site e-commerce relies heavily on e-procurement. In most companies, this falls within the purview of the operations and procurement divisions. Though it may not be immediately apparent, there are two sides to every online transaction: the seller's and the buyer's. So, it's crucial for supply chains within enterprises to learn about the pros and cons of buy-side e-commerce so they can cater to their consumers' wants. To illustrate the point about the cost-saving advantages of online buying, Dell Inc. hosts seminars for buyers in the purchasing department of its clients to promote its sell-side e-commerce service. Background and related research Buying and selling things, or trade, is essential to any economy that is able to operate. Banks were able to transfer and receive funds securely and rapidly via the transmission of electronic money, the first kind of e-commerce. Signs of renewed energy in electronic commerce (e- commerce) first appeared in 2003. Online trade expanded in tandem with the economy, but at a somewhat faster rate. A consequence of this is the increasing importance of online shopping to the economy. The term "e-commerce" describes a market where goods and services are bought and sold only over the Internet. An organization's "supply chain" is the network of companies that help move resources (such as money, data, and raw materials) from suppliers to buyers. It might be emanating from inside or without. Two ways of looking at a supply chain (SC) are as follows: first, as the movement of products, information, and capital inside an organization—through departments like purchasing, production planning, warehousing, and transportation management—and second, as the movement of goods, information, and capital outside the organization—through suppliers, customers, and other third parties. According to Simchi-Levi et al., "a set of approaches utilized to effectively integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced and distributed at the right quantities, to the right locations, and at the right time to minimize system-wide costs while satisfying service level requirements." One other way to look at supply chain management (SCM) is as "the integration of business processes from end user through original suppliers that provides products, services, and information and hence add value for customers and other stakeholders" according to Lambert et al. (1998, p.1). Supply chain management, in a word, is the process of coordinating all the
activities that go into making and delivering a product to the consumer, beginning with the conception of an idea and ending with its final delivery. An effective supply chain management (SCM) strategy requires the deployment and integration of various activities leveraging information and communication technology (ICT) due to the interconnected nature of supply chain components and the importance of information flow. An important aspect of supply chain management is supply chain integration (SCI). According to Naylor et al. (1999) and Bagchi et al. (2005), its goal is to make communication easier across supply chain companies in order to improve the efficiency and effectiveness of operations. Finally, the need of integrating different supply chain systems is a key component of SCM. Planning in the Supply Chain Slowly but surely, businesses are adjusting to the new realities of supply chains, including their growing complexity, internationalization, and unpredictability of performance. In order to create fully integrated and resilient supply chains that can generate competitive advantage while -mitigating the risks associated with extended supply networks, today's supply chain planners and managers must go above and beyond their traditional operational responsibilities. Safety nets are being put in place to cope with supplier failures or distribution partners and all too often result in greater inventories that not only raise working capital but also jam up the warehouses and do not always result in enhanced service levels. The rising cost of air cargo is having a significant impact on businesses' bottom lines and profit margins. As a result, businesses that want to be ready for the unexpected must examine how they may become more nimble via means such as improved replenishment procedures, inventory optimization strategies, and more refined distribution planning skills.
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Enterprise software for the supply chain Enterprise applications in today's businesses are mission-critical, scalable, distributed, component-based, and complicated. They may be used in a wide range of environments, including the Internet, private networks, and intranets. They place a premium on data integrity, are simple to use, and have severe criteria for management and upkeep. In a nutshell, they are very intricate machines. Management of the supply chain electronically (ESCM). E-commerce's part in the supply chain has been around for some time. Innovation in this sector has come from the use of technology to enhance supply chain management. It is becoming more clear, however, that e-commerce and new forms of e-business are having a significant impact on the management of supply chains. One of the most significant and long- lasting effects of e-commerce on contemporary business practices will be the widespread use of ICTs to facilitate real-time or electronic supply chain management. There were a number of developments in the first five years of the new millennium that may be linked to the implementation of what was later labeled a "e" supply chain management (SCM) strategy. Direct ordering and delivery are focal points of strategies that aim to reduce transaction costs and boost supply efficiency, leading to satisfied customers. There is a need to build certain conceptual frameworks with specified criteria to aid development towards completely comprehending the effect of e-commerce on the supply chain. Without guidelines, e- commerce risks merging into other parts of the organization. It is important to model e- commerce from both the buyer and seller's perspectives in order to fully grasp the role it plays in the supply chain.
Significance of the study B2B e-commerce investments are now ubiquitous. Academics and IT experts alike have taken an avid interest in studying B2B e-commerce's impact and worth. To further understand the connection between these three concepts, it may be helpful to first review the literature on the benefits of ecommerce and how they affect supply chain management and the utilization of e- marketplaces. In order to learn more about how these elements interact in the Amman B2B e- commerce ecosystem, a research model was developed. In proposing a research model to explore the synergy between e-commerce, supply chain management, and e- marketplaces, this work contributes to the existing body of knowledge. A questionnaire was developed to assess and validate this model by looking into the connections between these variables. Since these elements are so significant in the B2B e-commerce scenario, our study will shed light on their relevance. To make educated choices regarding the B2B e-commerce technology their companies use, business executives and end users must have a firm grasp on the interplay between these elements. Research questions Numerous studies have shown a correlation between supply chain management and e- commerce benefits, e-marketplace use and supply chain management, and e-commerce benefits and e-marketplace use. The durability of these connections was tested in several markets. Each variable is quite important in such markets, as these studies have shown. In light of the above, the researcher has established the study issue by posing the following questions: My first inquiry is this: How has supply chain management been impacted by the advantages of online commerce? Second question: How do the advantages of online shopping influence the use of online marketplaces? Thirdly, how does the use of online marketplaces impact the management of supply chains? The fourth inquiry is this: how does the use of online marketplaces mediate the relationship between the advantages of e-commerce and supply chain management?
Aims and objectives The primary goal of this research is to shed light on how business-to-business (B2B) e- commerce has altered supply chain management and how organizations are using online marketplaces. 1-Find out how businesses who utilize business-to-business e-commerce have improved their supply chain management as a result of e-commerce. 2-Assess how businesses that engage in business-to-business e-commerce utilize e- marketplaces as a result of the advantages of e-commerce. 3-Analyze how businesses that engage in business-to-business e-commerce manage their supply chains in relation to the impact of e-marketplace use. 4- Analyze how businesses that engage in business-to-business e-commerce mitigate the direct impact of e-commerce advantages on supply chain management by way of the mediating role played by e-marketplaces. Research methodology Research design The study included real-world companies who have implemented B2B e-commerce. And it was only open to the CEOs, CTOs, and VPs of procurement at those companies. The researcher's largest issue was that respondents were indifferent, disinterested, and sluggish to answer surveys. Study Tools Factors for online shopping's benefits given by (Lin, Huang, and Burn, 2007) and (Chen, 2010) were employed in the research. For further information on supply chain management, we looked to the works of (Eng, 2004) and (Rao, Truong, Senecal, and Le, 2007). Specifically, (Naidoo, 2007) and (Rao, Truong, Senecal, and Le, 2007) were used by the author of the research to get insight into the procedures of eight distinct online marketplaces. Study model
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The model's three variables are supply chain management, e-marketplace participation, and the benefits of online buying. The Benefits of Buying Online The benefits of SCM E- marketplaces and e-commerce have a direct, positive impact (H2) on e-marketplace adoption. In addition, SCM (H3) benefits directly from the usage of electronic markets. Finally, supply chain management benefits from e-commerce in a roundabout way thanks to the mediation provided by e-marketplaces (H4). The model was developed with help from the lists of benefits to online shopping provided by (Lin, Huang, and Burn, 2007) and (Chen, 2010). For further information on supply chain management, we looked to the works of (Eng, 2004) and (Rao, Truong, Senecal, and Le, 2007). This study on online markets relied on the works of (Naidoo, 2007) and (Rao, Truong, Senecal, and Le, 2007). Expected outcomes/ Research gap These gaps have been discovered based on the observations/conclusion of the literature review: 1. More information does not reduce perceived ambiguity; rather, it increases it. 2. The web is altering how businesses connect with their suppliers and customers. 3. Businesses that have adopted e-commerce report a moderate amount of benefit Requirement / resource The purpose of the study was to investigate how e-commerce usage has altered the supply chain's expenditures and the rate at which things are moved through it. Convenience surveys are one method that has been utilized for conducting surveys. Primary data was collected via a questionnaire, while secondary data was compiled from a wide range of print and digital periodicals, books, and archival research papers. The core data for this study was gathered using a well crafted and organized questionnaire. Respondents are given a range of quantitative and qualitative alternatives on the questionnaire and asked to choose the ones that are most applicable to them. Secondary data, or data obtained for reasons other than completing a report, is used to create a foundational understanding of a study's subject. Some examples of secondary resources include
the world wide web, libraries, company reports, newspapers, and government records. The research used data from a wide range of published works. References 1. Susan L. Golicic & Donna F. Davis, Information and Ecommerce Uncertainty,2000 2. JOHNSON M. E. and WHANG, S., Web is changing supply chain management, 2003 3. Simon R. Croom, E-Business systems and Processes, 2005 4. HL Lee, S Whang E-business and Supply Chain Integration, 2004 5. Arun Rai Role of Digital Platforms in Supply Chain Management, 1999 6. Pathak, R.; Joshi, S Implication of RFID on Supply Chain Management, 2002 7. A Gunasekarana, E.W.T Ngaib Application of IT in SCM, 2004 8. Samuel Fosso Wamba, Electronic Product Code, 2001 9. Sarv Devaraj, Lee Krajewski Benefit of E-Business technologies on Performance, 2001 10. Aysegul Sarac and Nabil Absi,RFID and Inventory, 2006 11. Zillur RahmanUse of Internet in supply chain management,2000 12. Jaana Auramo,Benefits of IT in supply chain management,2005 13. Werner Delfmann, The impact of electronic commerce on logistics service providers2002 14. C. Patel, E. Tirtiroglu,Performance measures and metrics in a supply chain environment 2001 15. Martin Grieger,Internet-based Electronic Marketplaces,2002 16. Lisa R. Williams,The Electronic Supply Chain, 2002 17. Jayashankar M. Swaminathan,Supply Chain in E-business Environment, 2003 18. Hau L. Lee and Seungjin Whang, Use of Internet-based Computing and Communications,2004 19. Andrew J. Berger, E-commerce Solutions for the Supply chain, 2003
20. Danny C.K. Ho, K.F. Au, Edward Newton, The Process and Consequences of Supply Chain Virtualization, 2000 21. Raffaella Cagliano and Federico,E-business strategy: Shaping Supply Chain, 2007
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