Comp 1 Assessment 2

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Comp 1 – Assessment 2 Learning from Other Industries Abdul Sameer Shaik University of Phoenix MHA: 543: Tackling The Talent War In The Health Sector 01/27/2022 Dr. Melissa Green

Identify industries outside of health care that have deployed innovative management techniques, operational practices, or technology to improve their workforce Organizations and companies like Deloitte have a framework in place that lets them to think about how to equip the future workforce with the right skills to do so. An intuitive and holistic workforce development framework is key for success of an organization. And success increasingly depends on innovation, entrepreneurship, and other forms of creativity that rely not just on skills for the future workforce, but also on capabilities such as critical thinking, emotional intelligence, and collaboration. Organizations need to focus on building skills to cultivating capabilities first and skills second. Developing specific workforce skills to meet short-term needs is required but what is more important is leveraging employees’ passion to engage them in solving unseen and future problems. Shifting the focus away from formal training and traditional education to supporting learning in the flow of work. Moving away from the practice of rewarding employees based on work output to rewarding based on capability development and creating value to the business. These techniques will help the organizations transform from siloed programs, short-term goals, and the organization at the center to integrated programs, long-term goals, with workers at the center. Identify best practices and determine which could be implemented to improve the workforce for a specific health care service, facility, or other health sector-related occupation. Some of the best practices to improve the workforce in a healthcare sector focus on providing effective communication, continued education, decision-making, workforce organization, networking, anticipating challenges, and using technology and technological advancements to improve employee engagement. Just because something has always been done a certain way, it does not mean that is the most effective way to carry out a task. Organizations need to be curious and try to be innovative and more efficient with your tools. Team members that are on the frontlines need to be aware on where the organization is headed and what the leadership is trying to implement. Healthcare leadership should ask those tough questions of all parties involved and avoid making assumptions. Asking questions to the employees can also encourage team members to participate and share ideas.

Another best practice to improve the workforce is for the organization to utilize data and other tools to measure performance of high-performance employees and recognize them accordingly. Similarly, the leadership will be able to spot people who may be struggling so they can receive more training. Healthcare organizations ought to be more specific and transparent about their challenges, desired solutions, decision-making processes, expectations, improvements to strategies and processes, and understanding the vision of business development. Specific expectations like how much time should be set aside for patient interaction which ultimately helps with often seamless implementation and healthy work culture. The only constant in healthcare is change. Healthcare organizations need to make sure that the employees understand the importance of self-improvement which impacts the patient care they provide. Organization needs to provide training on medical procedures and ways to improve staff for organization’s efficiency. Healthcare organizations need to be adaptable to be able to meet the needs of their workforce in different situation including a global pandemic. From charting to telehealth, healthcare organizations should be able to make sound decisions and evolve in every scenario. Patient-centered care demands adaptability. Communication is key for healthcare organizations to improve workforce, which means being able to reach out to employees of variety of personalities and in different modes of communication. Information should be shared in a way that employees are able to grasp the information, through effective emails to the employees. Write a 350- to 500-word article that explains how a specific management technique, operational practice, or technology can be used to improve a specific health care workforce. New medical technologies are crucial not only for continued patient care but also to improve the nursing workforce and address employee shortages in that area. Medical technologies can make life easier for medical professionals and patients alike. Certain technologies can make patient care easier and more efficient for the doctors and nurses who manage a large patient load. The nursing profession finds many of these new medical technologies help them with routine processes, as well as decrease human mistakes and errors that can come from shortage of nurses and the staff working long hours with too many patients. While nurses agree that new healthcare technology and innovative medical devices along with a

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balanced day-to-day human interaction will make a world of a difference in both patients’ and the employees’ lives. Automated IV pumps control the dosages and drips given to patients. Software and medical technology allow nurses to change the drip amounts and medication doses so patients aren’t waiting for changes. There are IV pumps for nutrition that give needed meals at the right times. Additionally, there are self-pumps that allow patients to increase a controlled amount of pain medication for themselves. Automated IV pumps help speed up nursing processes and can be crucial if there is a need for immediate adjustment. Changing medication through an automated process also removes elements of human error that could present issues for clinical patients and hospitals. Automated IV kits give nurses opportunities to focus on other areas of work, instead of having to measure and give medication or food. Portable monitor equipment allows nursing professionals to check on patients, even if they’re on the move or busy helping someone else. Portable devices monitor vital signs like ECG (electrocardiogram), respiratory rates, and oxygen saturations while transmitting the information back to a central monitor. This means that nurses will get an alarm notification if there’s an emergency. Portable monitoring technology allows nurses to track and note stats at the right time, even if there are a lot of other things going on. This helps them constantly monitor patients from anywhere in the hospital. The alerts and alarms sent to nurses through the portable monitor can save lives. Smart bed technology can help nurses track movement, weight, and even vitals. Smart beds also play a major role in keeping patients safe and comfortable during a long hospital stay. With the number of falls and patient injuries inside hospitals, smart beds are very important for patient safety. Smart bed technology gives nurses a constant in-room monitor that provides them with regular updates and communications on a patient’s activities. It can also help them identify patterns, which can lead to a new diagnosis or a different understanding of a condition. Wearable devices and mobile apps are transforming the healthcare industry. For example, the Steth IO smartphone stethoscope is essentially a stethoscope app that allows nurses and doctors to simply use their smartphone to get breathing sounds and see heart rates. With access to huge amounts of data, wearable devices can help the entire healthcare process, from diagnosis to recovery. They also help remove elements of human error for nurses because the

communication of data comes directly from the device itself. It allows for faster record keeping and helps patients and nurses maintain consistent monitoring of health. Electronic Health Records (EHR) allow nursing experts to document care provided to patients and retrieve information that can help prioritize care. Additionally, information can then be accessed by the care team, including doctors and even patients themselves when necessary. While security continues to be a concern for Electronic Health Records, HIPAA (Health Insurance Portability and Accountability Act) laws ensure security and privacy of electronic records are maintained by healthcare organizations. EHRs can tell registered nurses whether there are further steps they need to take for a patient, monitor small condition changes, and give them information immediately as alerts or reminders. Real-time health updates impact the speed and accuracy of medical care. One of the newest ideas, centralized command centers promise improved patient experiences and better ways for nurses and doctors to manage supplies, clinical technology, and capacity. This is done through software applications such as dashboards that provide real-time updates. With shorter or non-existent delays between transitions of care, nurses and doctors can actively be aware of room availability, OR (operating room) schedules, and needs of individual patients before being discharged. This allows everyone to do their job more efficiently and helps patients more effectively. Specifically designed for capacity management, command centers help hospitals report operating at higher capacity with overall improved patient experiences. Telehealth is a valuable, newer element in healthcare that allows patients to virtually video chat with a doctor or nurse to describe their symptoms or show doctors things like rashes or bumps. This helps patients with a quick diagnosis without leaving the comfort of their own home. They can find out if they need to come in for further testing or diagnosis, get a prescription for medicine, or get medical advice. Telehealth saves both patients and doctors money and time. Similarly, it prevents sick patients from coming to public places and exposing other patients mainly during a pandemic. This technology is changing the way clinics operate and how patients are cared for. Similarly, medical apps and wearables help patients and doctors work to improve health. Doctors and nurses can monitor vital signs of patients without them being in the office. They can be utilized for overall health and wellness, or for specific medical concerns such as seizures or diabetes. Apps can also help patients understand when they should

call a doctor and when a simple over-the-counter medication could help. This again conserves resources in clinics and helps patients save time and frustration. Apps can also help address mental health issues. Mindfulness apps help individuals understand their mental health and energy and remind them to take time for these important aspects of wellness. Increasing app and telehealth technology gives doctors, nurses, and patients themselves more control over their health. Publish the article on your own social media account (e.g., LinkedIn, Facebook, Pinterest) https://www.linkedin.com/pulse/new-medical-technologies-improve-nursing-workforce- sameer-shaik/

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References Workforce development strategies in the future of work https://www2.deloitte.com/us/en/pages/human-capital/articles/workforce-development- strategies.html Top 7 Best Practices In Healthcare Management https://www.uwyohealthadminms.org/blog/healthcare-management-best-practices/ Seven Nursing Technologies Transforming Patient Care https://www.wgu.edu/blog/7-nursing-technologies-transforming-patient-care1903.html

Comp 1 Assessment 2

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