Comp 3 Assessment Part 2

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Jan 9, 2024

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Comp 3 – Assessment Part 2 Personal Health Care Leadership Purpose Statement Abdul Sameer Shaik University of Phoenix MHA: 542: Leading with Authenticity in The Health Sector 10/18/2021 Debi Williams

Create a 10-minute, 7- to 9-slide voice-over presentation At which organization did you volunteer? Health care facility that has been selected that would accept Medicaid is Children’s hospital in Los Angeles (CHLA). CHLA is a nonprofit institution that provides pediatric health care and helps patients more than half a million times each year and performs more than17,150 pediatric surgeries annually, including more complex surgical procedures than any other hospital in Southern California. CHLA is a provider of more than $316.2 million in community benefits annually to children and families. As the first pediatric hospital in Southern California, CHLA supports compassionate patient care, leading-edge education of the caregivers of tomorrow and innovative research efforts that impact children at our hospital and around the world. What did your volunteering entail? The volunteering entailed working with the Infection Control and Quality team to take a deep dive into current processes for documenting Lines, tubes, and drains and administering medications and find ways to avoid medical errors and improve patient safety. To better understand the potential for safety failures, we studied a few patients records from the intensive care unit to identify the challenges faced when patients are moved from Intensive Care Units to Inpatient units or surgical floor. Medications usually reserved for the ICU, are not very easy to understand and program the devices like electronic infusion pump for the morphine dosage for continuous pain control. To program the pump, one needs to enter both the morphine concentration and the appropriate rate of infusion. Nurses see the concentration listed on the medication label and there were some instances where the label was printed in a way that folded critical information inside the cassette where it could not be seen. In some of the cases where the medical errors happen, it is not easy to narrow down the root cause. Who exactly stands at fault. Is it the nurse that programmed the machine? Or is it the nurse who verified the settings? Is it the administrator who placed the postsurgical patient in a unit where nurses were unfamiliar with using a pain pump? The pharmacist who delivered a morphine cassette with an ambiguous concentration. The computer programmer who made the medication labels too large to fit on the cassette, obscuring some text? All of them may

possibly contribute to the failure. We cannot single out anyone as the culprit. The events succumb to a multicausal analysis, which ultimately points to a system breakdown. A novel situation combined with several small deviations from optimal practice to produce a potentially fatal failure. Unfortunately, because of the complexity of the activities and the idiosyncratic nature of individual patients’ situations, incidents like this happen repeatedly in hospitals around the world. Did you meet with any leader of the organization? I met with the director of Infection control team and Chief Operating Officer at the hospital who oversees different patient care operations. Explain how the volunteering ties to your leadership purpose. As one of the leaders of a healthcare organization for the department that creates applications for electronic medical records to document medical data, it is very important for my employees to know why the clinical applications they create are required to be free of any issues and data discrepancies to help with quality control. It is important that all my employees understand how their work fits into the bigger picture. They should be taught that the standard of quality needs to be met before their work is shipped or goes live. References Finding Your True North: A Personal Guide - Andrew McLean, Bill George, and Nick Craig https://ebookcentral.proquest.com/lib/apollolib/detail.action?docID=353458 Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy https://ebookcentral.proquest.com/lib/apollolib/detail.action?docID=821723 Complexity leadership: Enabling people and organizations for adaptability https://www.sciencedirect.com/science/article/pii/S0090261616301590 The 10 qualities of a good leader https://knowyourteam.com/blog/2017/12/01/the-10-qualities-of-a-true-leader/

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