CHRO’s Opening Remarks3 - Copy

CHRO’s Opening Remarks This discussion with Alice is important for Sharon to present her open remarks thoughtful regarding the needs of Netflix and what Alice needs to know about the company’s needs. So, Sharon began her conversation with Alice by presenting the needs that Netflix expects of her with a benefit-oriented dialog. Sharon should start her negation with statements the includes the use of principal negotiation method. It is imperative that Sharon who is the CHCHRO to separate Alice from the issue at hand and she can do this keeping in mind both Alice perspective and the interest of Netflix. Sharon should start off by asking a question that can include Alice in it such as: What are the goals you would like to accomplish and achieve? This question should open ended focused while focusing on Alices position not her interest as this will help create a conversation that Alice can voice her thoughts and point of view of the issue at hand and Sharon can listen to it. "With the recent changes in your department has created a shift in change, what new ideas and objectives we can do to develop and drive change?” The opening statement is important as it should Alice feelings and to acknowledge any changes affecting Alice and her department. It is important that Sharon points out that this meeting and the conversation they are having is not targeted at her in any personal way and acknowledges to Alice that she is a valued employee and that she has potential. Before Sharon stated any negations, she should note in her delivery to recognize the positive things Alice was involved with during her time at Netflix. Once Sharon has recognized Alice in positive communication, she should pause and wait to see Alices' thoughts on the issue being discussed. By approaching the issue in this manner will help Sharon have a better understanding on where Alice stands and what her wants and needs are allowing Sharon to better negotiate on what is best for Netflix and at the same time she will be to accommodate and assist to Alices needs too. Case-Specific Negotiating Alice who is poorly performing and Netflix wants to replace her with someone with the skills they need and can perform to Netflix liking. Alice will meet with Sharon to prove her case that she can still be beneficial to Netflix rather than them terminating her from the company. But either why Netflix needs to find someone to replace Alice, but Alice needs to prove to Sharon she is worth keeping around by explaining she was unaware she was not performing to the expected level if she knew before this, she could have corrected the issue, and they would not be here today. By speaking to Sharon regarding this can show Sharon Alice is willing to put in the effort she needs to make to improve her performance. Alice could be a mentor for the employees entering her department to make them successful. Also, Alice can be transferred to another department where she would be more successful. But either away Alice can decide to accept what Netflix wants to do with her and she can negotiate a better severance package that would be beneficial for both Alice and Netflix because this can give Alice a chance to walk away and feeling satisfied with her work time at Netflix and Netflix will be saving money on what could cost them to negotiate with them. Break down on Sharon and Alices ZOPA and BATNA Alices ZOPA Interests Alices BATNA Alice will get a 52 weeks (about 12 months) severance package. Alices benefits will continue thru her 52 weeks (about 12 Alice will be given a severance package of 52 weeks (about 12 months), which will allow her time to find a new job. Alice is given a chance and under her PIP agreement she stays with Netflix but must accept a position in another department with a new title.

months)' severance package. Alice would rather stay working for Netflix under her PIP conditions while obtaining the training she needs to be successful, Netflix and Sharon give Alice a chance to hold a position and stay at Netflix under her PIP. But if her performance continues to decrease, she would be let go on the spot with a Servance package. Alice decides to go with Netflix wishes and hand them a resignation letter from the company. But Alice will negotiate a Servance package to her liking that will benefit her till she finds a new job. Sharon Slade's ZOPA and BATNA break down Sharons Zopa Interest Sharons BATNA Alice steps up her game and starts to improve her performance and on her to be the star employee again This will be good as Sharon would not have prepared for or worried about getting a new employee into Alices position timely. Alice is given her severance package of 52 weeks (about 12 months). Alice is let go and terminated on the spot with just minim pay she is deserved, There is no additional cost for Netflix Alice stays working for Netflix under her PIP but is terminated on the spot if she shows no sign of improving. integrative interests. The goal in this situation is to have a “win-win” situation that would be a perfect integrative interest when Sharon and Alice come to the end of the negotiation process. It is important for Sharon and Alice to meet in the middle and find an equal ground that would be realistic for them. This meeting in the middle is when ZOPA would come into play because if Sharon and Alice meet in the middle it could benefit both during the negotiation process. Open Ended Question How do you think you improved your performance to meet the needs expected from the company and do you feel that the improvement plan is working for you? (Tara Brooks 5-2 Assignment: Questions for the Negotiating Session Paper) Sharon when beginning negotiations with Alice should start it off with an open-ended question to help her get as much information as possible.” This open- ended question asked so it can give Alice a time to speak her peace and express how she perceives herself and her thoughts on how the PIP is going.” (Tara Brooks 5-2 Assignment: Questions for the Negotiating Session Paper) Asking this question will give Alice the opportunity to express her thoughts and explain her PIP while explaining her thoughts on her progress during this transition. This is important that Sharon has a sense for how Alice herself feels about what is going on and this question will give Sharon the feeling on how Alice feels she is doing with the PIP just by the response Alice gives her . " Itis also important that Sharon speaks about Alices progressive both positive and negative aspects of it. This will help give Alice an understanding of how she feels about her PIP that is in place and progressive with the changes made, this will also allow Sharon to figure out if there have been any true improvements made by Alice. (Tara Brooks 5-2

” How do you feel about the PIP, and do you feel it has had a positive effect? Do you feel the PIP in place is helping you excel in your position, or do you think another position within the company would be a better fit?” (Tara Brooks 5-2 Assignment: Questions for the Negotiating Session Paper) The all-time goal for Sharon is to get rid of the PIP and for Alice to come into agreement the PIP is not working in improving her performance.” Sharon is asking questions focused on need and this will make it so that Alice does not have any other option but to answer the leading question asked directly. Alice might feel like she does not have a choice and has her back pinned to the wall even though she knows she has other options to inquire about other than the PIP. Alices knows she is risk of losing her position/job at Netflix and by following Sharon and agreeing to her conditions.” (Tara Brooks 5-2 Assignment: Questions for the Negotiating Session Paper) If she says Yes to the question being asked might lead to her being let, go and if she says no may give Sharon the feeling that she is being difficult by not agreeing with Sharon. “This can give Alice a sense of hope that agreeing with Sharon she a chance to stay with Netflix using a different plan of action that could be in her favor and a win- win solution. Sharon needs develop a leading question that will have Alice sway in Sharons direction to agree with her that the PIP is not working, and the situation is not a fit for her here at Netflix anymore, so it is time to part ways.” (Tara Brooks 5-2 Assignment: Questions for the Negotiating Session Paper)