LDRC 503 Peer Coaching Report - Pope

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School

Regent University *

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503

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Communications

Date

Apr 3, 2024

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Uploaded by UltraGerbilPerson430

The peer coaching assignment was a thoroughly enjoyable experience. I learned a lot from both coaching and being coached. I learned that the ICF core competencies are so important to setting the tone for the coaching relationship. Listening, having a coaching mindset, cultivating trust and safety, staying in the conversation, asking powerful questions and creates awareness in the client. All of those things were critical in our coaching relationship. I learned the importance of the Welcome Packet in setting the tone and expectations for the client. I learned the value of the assessments in helping the client narrow what they wanted to talk about and how much that helped the coach to design the initial meetings agenda. I learned the importance of prayer before starting the coaching part of the appointment. Hebrews 4:16 says, “ Let us then approach God’s throne of grace with confidence, so that we may receive mercy and find grace to help us in our time of need.” God answered those prayers and gave us grace and mercy in our times together. I learned the worth of having a prepared agenda with potential powerful questions to ask, and having it structured with the G.R.O.W. method outlined which helped me ask the appropriate questions to move through the method. I learned that the skills I have developed as a 30-year ministry veteran have prepared me to be a good coach. Asking good questions and listening carefully and actively are the two most prevalent skills. However, asking permission to make a suggestion was new for me. Being coached was a new experience for me. That was helpful as my coach had previous experience and being on the receiving end of coaching helped me better prepare to lead my client when I was the coach. Overall, I found this assignment to be really fulfilling and helpful in learning how to coach.

Page # Cover Page 1 Executive Summary 2 Table of Contents 3 Overview of Coaching Experience 4 Recaps of Two Coaching Sessions 5 What I learned about coaching by being coach and client 6 Summary/Conclusion 7 Appendices 8 Appendix 1 – Welcome Packet review of peer packet Appendix 2 – Welcome Packet review of my packet from peer Appendix 3 – Initial Appointment Agenda Appendix 4 – Coaching debrief notes from peer for Appointment 1 Appendix 5 – Coaching debrief notes from self as coach for Appointment 1 Appendix 6 – Coaching debrief notes from peer for Appointment 2 Appendix 7 – Coaching debrief notes from self as coach for Appointment 2

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Overview of Coaching Experience My peer and I met a total of four times over Zoom.  Monday, July 10 th at 8am where I was the client.  Wednesday, July 12 th at 4pm where I was the coach.  Monday, July 17 th at 7:30pm where I was the client.  Thursday, July 20 th at 2:00pm where I was the coach. My peer coached me on some church related decisions that I have coming up in the next year or so around staffing, adding services, and expanding our facility in the future. The coach was very helpful in asking powerful questions around what I want our church to look like in 5 years and then trying to base my decisions now on that picture. He did a great job in listening actively and evoking awareness in me. I coached my peer on his marriage relationship. He was very vulnerable and open with me, which makes it clear we were able to create an atmosphere of trust and safety. I was able to ask him some powerful questions that led him to take responsibility for the tone and atmosphere of their home. I asked what he could do by our next appointment that would take them in the direction he wanted to go. He decided on scheduling them to go on a Marriage Retreat. By our next appointment, he had scheduled that with his wife and she responded really well to that.

What I Learned as Coach Among the things that I learned by coaching my client were:  Praying at the beginning was important, as I sensed God’s leading in the questions I asked, the openness of the client, and the guidance of the Holy Spirit in the action steps to take.  How relevant the ICF core competencies are to this process. Especially, entering the process with a coaching mindset, cultivating trust and safety, maintaining presence, listening actively, and evoking awareness.  I learned how critical the client is in being able to help them. The ability of the client to narrow down what they want to talk about and receive coaching on is paramount. The client’s willingness to utilize the assessments gives a head start and some focus on what questions to ask. The client’s ability to be open and vulnerable was so helpful in knowing what direction to take the questions.  How relevant Proverbs 20:5 is to this process. “ The purposes of a person’s heart are deep waters, but one who has insight draws them out.” This highlights the role of the coach in drawing out of the client the answers that are in their own heart.  The importance of being prepared with an outline and potential powerful questions. It was also important to be able to deviate away from that script. Having options of powerful questions to ask and being able to glance at that if I felt stuck at all was important.  Having the G.R.O.W. structure to the discussion was super helpful in providing direction for the conversation that led to a fruitful conversation.  I found it helpful that the topic that the client chose was something I have a level of expertise in. I know that isn’t required for coaching, but it was sure helpful in knowing some powerful questions to ask.  The specific situation had some cross-cultural elements to it. I had to ask some clarifying questions to understand it better from that other cultural perspective.

 What I Learned as Client Among the things that I learned as a client:  How hard it was for me to come up with something specific to want coaching on and how that made my coach’s job much more challenging.  I really enjoyed my coach asking powerful questions that forced me to think of different ways to approach the situation I had identified as our goal for the session. He practiced active listening and evoking awareness from the ICF.  How important the beginning of the session and chit chat is to set the conversational tone for the session.  How the setting for the coach can help or hinder the session. In our first session, my coach was in a busy restaurant, and it was very distracting for our conversation. When we debriefed that session, it was important for me to convey that. In our next session, my coach chose a different place that was distraction free and that was helpful.  The application of 1 Corinthians 9:24 – “ Do you not know that in a race all the runners run, but only one gets the prize? Run in such a way as to get the prize.” This verse highlights that there is a WAY to run, a motivation to win. One needs to figure out what it takes to win that race. In the same way, we need to figure out how to “win” the situation we are being coached in.  How the coach’s listening skills made me feel. He was good at listening and that made me feel valued and heard.

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Summary The Peer Coaching assignment was my favorite assignment to this point in my Masters program. It helped move my understanding from the head to the heart. It helped me to grasp how impactful coaching can be when the client and the coach are both engaged and open. My client communicated how impactful our conversation was and he demonstrated that by taking the action steps we had outlined in his session. That made me feel helpful and valuable as a coach. It made me more aware of the importance of the ICF core competencies as those skills were valuable in both coaching and receiving coaching. It also helped me to appreciate how the Welcome Packet can set up the first appointment for success or struggle. The packet can make the client have a sense of the coach before that first appointment, plus the assessments can help the coach to set the agenda for that opening session. The success of coaching is not dependent on the coach alone. The client has a huge role in whether the coaching will be successful. In the end, coaching is a team sport.

Appendix 1 – Welcome Packet Review of my Peer’s packet Coach: John Client: Todd How was it for you as the client to receive this welcome packet? It was a little late as I got it the evening before our first scheduled meeting Was the information in the Welcome Packet clear and welcoming? Please describe. Yes Were the instructions clear? Please describe. The instructions were clear. It was professionally written What did you like best/appreciate most about the Welcome Packet? It was simple and straightforward What recommendations do you have for this coach concerning the Welcome Packet? It was all black ink on white paper, except for the title page and the pictures of John. It was kind of bland and boring on the presentation side. It could be spruced up a bit and might provide a warmer experience for the client. Other Comments: Good information

Appendix 2 – Welcome Packet Review of my packet from Peer Coach: Todd Pope Client: John Conner How was it for you as the client to receive this welcome packet? I was greatly impressed by the welcome packet Todd created. It was filled with thoughtful and informative content, clearly reflecting the considerable time and effort he invested in its creation. Was the information in the Welcome Packet clear and welcoming? Please describe. Yes, I felt warmly welcomed as I navigated through the packet, thanks to the clear and specific directions provided for each section. Moreover, the overall visual appeal of the packet was particularly impressive. Were the instructions clear? Please describe. Yes, the instructions in the welcome packet were remarkably clear, well-articulated, and specific. I didn't have any doubts or confusion regarding how to handle the content provided. What did you like best/appreciate most about the Welcome Packet? The welcome packet's visual appeal was captivating and strongly reflected Todd's professional, friendly, and thorough nature, making it resonate exceptionally well. What recommendations do you have for this coach concerning the Welcome Packet? Nope, I have actually decided to make modifications to my own welcome packet, aiming to achieve a similar level of professional appeal as Todd's while tailoring it specifically to my personal branding. Other Comments: Excellent job.

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Appendix 3 – Initial Appointment Agenda - Introduce yourself, Welcome, connecting time - PRAY – Ask permission - Review welcome letter - Review data sheet - EXPECTATIONS SHEET - TRANSITION to the Wheel of Life Assessment - Coach – Powerful Questions to potentially ask:  You mentioned you wanted to focus on your marriage. I use a familiar approach called the GROW method, which is an acrostic that asks 4 questions. Goal, Realities, Obstacles, Will Let’s start with your GOAL.  If you could push the magic button and change one thing about your marriage, what would you change? What led you to choose that? REALTIES  What has held you back from reaching your goal to this point? OPTIONS  What decision(s) could you make that could lead you THERE? WILL  What choice do you want to make today that you WILL DO by our next coaching appointment? CLOSE OUT APPOINTMENT – 60 minutes REVIEW with client

Appendix 4 – Coaching Debrief Notes from Peer for Appointment 1 Coach: Todd Pope Client: John Conner Appointment date and time: Wednesday, July 12 – 4pm Central Appointment 1 Coach to Client: As the client, what was your overall impression of the appointment? (This should be a succinct, overall impression). Right from the beginning, Todd was an absolute pleasure as coach. He exhibited professionalism, punctuality, friendliness, and active engagement throughout our sessions. What did I (coach) do that worked well for you as the client? (After the client responds, ask this question 2 more times). Todd tailored our time together to address my specific needs and demonstrated great insights, all the while actively listening. What did I (coach) do that worked well for you as the client? Todd displayed patience as I contemplated his thought-provoking questions that pushed me out of my comfort zone. What did I (coach) do that worked well for you as the client? The engagement was exceptional, characterized by a friendly and professional demeanor. What did I do that didn’t go so well for you as the client? (Only ask this question once). I couldn't identify anything that didn't go smoothly during the session. Todd came prepared and executed his role exceptionally well. What were 1 or 2 of the powerful questions I asked in the appointment? What is one action you can take at this moment to make your wife feel loved? Was there a clear place of transition for you as the client in the appointment? Todd brought up the topic of marriage retreats and emphasized my role in taking the initiative to demonstrate love. What if anything would you suggest I do differently the next time I coach? Simply continue with your current approach as it is proving to be highly effective.

Appendix 5 – Coaching Debrief Notes from Self for Appointment 1 Coach: Todd Pope Client: John Conner Appointment date and time: Wednesday, July 12, 4pm Central Appointment 1 As the coach, what was your overall impression of the appointment? (This should be a succinct, overall impression). John was very open from the very beginning and seemed motivated. I felt we connected well right away. What went well for you as the coach? (After the coach responds, ask this question 2 more times). John being engaged. What went well for you as the coach? I had a full plan but was able to flow with questions that came to me in the moment. What went well for you as the coach? Personal connection What didn’t go so well for you as the coach? (Only ask this question once). I did feel as if I talked a little too much, but John assured me afterwards that my ‘suggestions’ were helpful. What were 1 or 2 of the powerful questions you asked in the appointment? If you could push the magic button and change one thing about your marriage right now, what would you change. Why did you choose that? Was there a clear place of transition that you were aware of for the client in the appointment? I asked him what advice he would give his daughter in 20 years if her marriage were in a similar spot. He seemed to really think about that. What if anything would you differently the next time you coach? Be careful not to interject too much of my ideas

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Appendix 6 – Coaching Debrief Notes from Peer for Appointment 2 Coach: Todd Pope Client: John Conner Appointment date and time: Thursday, July 20, 2023 Appointment 2 of 2 John’s review of Todd’s Coaching: As the client, what was your overall impression of the appointment? (This should be a succinct, overall impression). Professional, helpful, and spiritual What did I (coach) do that worked well for you as the client? (After the client responds, ask this question 2 more times). Asked very specific and thoughtful questions. What did I (coach) do that worked well for you as the client? Asked for specific action steps What did I (coach) do that worked well for you as the client? Helped client to answer his own questions without judgement What did I do that didn’t go so well for you as the client? (Only ask this question once). Can’t think of anything What were 1 or 2 of the powerful questions I asked in the appointment? What is the single most important thing you can do that would align with your vision for your relationship? Was there a clear place of transition for you as the client in the appointment? After small talk and checking in, went smoothly into relationship inquiries. What if anything would you suggest I do differently the next time I coach? No suggestions

Appendix 7 – Coaching Debrief Notes from Self for Appointment 2 Coach: Todd Pope Client: John Conner Appointment date and time: Thursday, July 20, 2pm Central Appointment 2 As the coach, what was your overall impression of the appointment? (This should be a succinct, overall impression). John continued to be very open. He came prepared, had filled out the assessments and had taken the action step we had discussed in the first session. What went well for you as the coach? (After the coach responds, ask this question 2 more times). John being fully engaged. What went well for you as the coach? I had a full plan but was able to flow with questions that came to me in the moment. What went well for you as the coach? The questions I asked led to a great conversation. What didn’t go so well for you as the coach? (Only ask this question once). I had a couple of other powerful questions that I really wanted to get to but ran out of time. What were 1 or 2 of the powerful questions you asked in the appointment? How will improving your marriage impact other areas of your life? What are 5 options you could do? Was there a clear place of transition that you were aware of for the client in the appointment? When I asked the 5 options question, it really made him dig for potential options. What if anything would you differently the next time you coach? I cannot think of anything. This appointment went really well.

LDRC 503 Peer Coaching Report - Pope

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