Com 200 Week 1 Assignmet exam
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Communications
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Feb 20, 2024
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docx
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Uploaded by CaptainMaskHyena30
Running head: Communication Relationships and Poor communication
Jason Picarello
COM 200
Bonnie Stiemke
08/18/2014
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Employee Morale:
The biggest side effect of poor workplace communication is that employee
morale will slowly decrease to a point when they no longer care about the company. They will
still go about their jobs, but they will only do the minimum required. Extra effort and enthusiasm
will not be on display, which will impact the results from their work. If this atmosphere spreads
to the entire company, it can become an incurable cancer.
Clear Goals:
A company must have clear goals when it comes to the short and long term. Even
small businesses need to be goal oriented; otherwise they cannot expect to find success. For
example, a restaurant may have a goal of getting 100 customers through the door on a given day.
Such goals can only be accomplished if everyone is working towards them in an enthusiastic,
dedicated and professional manner. With clear communication, any realistic goal is achievable.
Employees are aware of what their bosses want and what the potential rewards are. This
motivates them to do a better job and allows them to focus their energy in a certain direction. On
the flipside, uncertainty about what needs to be done just leads to poor performances.
aling with
Various Cultures:
The workplace is a microcosm of society, where people of different cultures
and backgrounds must come together to get things done. Cultural insensitivity can play a
particularly negative role in the workplace, resulting in employees feeling as if they do not
belong. In such a situation, proper communication can create awareness, understanding, and a
happy medium where everyone is happy.
Employee Errors:
Most employee errors come from a lack of understanding, rather than them
making a conscious mistake. A lack of understanding stems from a lack of communication. If an
employee does not understand instructions, it is likely that they will perform their task
incorrectly. Instructions must always be clear, concise and logical. Employees must be
encouraged to ask their superiors if they do not understand something, rather than being too
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afraid to ask. This creates open lines of communication and ensures that misunderstandings do
not take place.
Owners often take workplace communication for granted, which results in many companies
where employees rarely talk to each other or their superiors. If a business is to be successful, a
productive workplace environment must exist.
Related
Requirements for Effective Communication
Learn More → Effective communication in the workplace helps to decrease misunderstandings, increase
productivity and establish trust with colleagues. In order to ensure that you and those in your
workplace are communicating successfully, it’s important to identify ineffective ways to
communicate so you can actively avoid them.
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Communication
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Relationships and Poor communication Introduction
The article for this week’s assignment was relatively short however it was very interesting and I can see how couples could have the problems of miscommunication. When we are in close relationships we can take what our friends or relatives say for granted and if we are not paying attention we can also misunderstand them completely. I think that the study mentioned in the article may not have been large enough to be given much credibility, there were only 24 couples used in the experiment and there was no reference to how long these couples had been together. Analysis
Interpersonal communication can be very complex and in-depth if we take our conversations for granted. According to our text there are five specific and crucial aspects of interpersonal communication; People Skills, Communicating Ethically, Emotional Intelligence, Appropriate Skill Selection, and Listening Skills (Sole). All of the skills are important but I think that active listening becomes very important with regard to close relationships. I have found myself many times when speaking with my wife over the phone not paying close attention and completely misunderstanding what she said. Just the other night for example my wife and I were talking on the phone and she took what I said completely out of context. First I would like to add a little back story. I work overseas so most of the time my wife, Sam, and I speak on the phone and English is my wife’s third language. However my wife is very fluent in English in fact she proof reads my papers from time to time. While we were talking on the phone one of my team members came in the room to ask me a question about work. She did not hear me when I told her
to hold on for a second and thought I was still talking to her. The conversation with my team mate was completely unrelated to the conversation I was having with my wife but she was
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participating in it with me like I was talking to her. I of course did not here what my wife was saying in response to my comments because the phone was away from my ear and we had a ten minute conversation about upcoming travel plans that I was not aware of. After my teammate left I started the conversation back with my wife by saying hey babe I’m back she was confused and did not even realize that I was not talking to her. I think the key in interpersonal communication is to utilize active listening and that it is the best way to ensure that there is less misunderstanding or confusion. One of the researches in the article described one of the problems we encounter with communications in close relationships, they stated, “Our problem in communicating with friends and spouses is that we have an illusion of insight. Getting close to someone appears to create the illusion of understanding more than actual understanding (Epley).” I think this point is critical in interpersonal communication because we can take for granted what our friends and relatives may
say because we think we know what their responses will be,
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References
Sole, K. (2011). Making connections: Understanding interpersonal communication
. San Diego, CA: Bridgepoint Education, Inc.
Unknown. (2012). Close Relationships Sometimes Mask Poor Communication
. U.S. News & World Report
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