Business Plan Catering business
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Business Plan
2
Table of Contents
Summary of Business Idea:
.............................................................................................................
3
Risk in business:
...........................................................................................................................
6
Initial Funding:
.............................................................................................................................
6
Fixed and variable cost:
...................................................................................................................
6
Income Statement:
...........................................................................................................................
8
Cash flow statement:
......................................................................................................................
10
Breakeven point and margin of Safety:
.........................................................................................
11
Key performance indicator:
...........................................................................................................
12
References:
....................................................................................................................................
14
3
Summary of Business Idea:
The main business idea here is the catering service business. This business will be set up in
Birmingham and it will offer high-quality catering to clients. The name of this business would be
“Catering Calls” that would be offering its services across Birmingham in the UK. I would focus
on the desires of the consumers and I would specialize in this business to cater to birthday
parties, marriage parties, children parties, corporate events, and other kinds of events. The
households, businesses, educational institutions, and others would be the main client and
customers of the company. It will market itself in the market through the event organizers to get
more customers. It would raise and comply with values such as respect, dignity, honesty, value
to consumers and quality. It will offer catering to the consumers as per the order, desires, and needs of the consumers to
ensure highly customized products or services for improving consumer satisfaction. It will
provide boxed meals to the targeted audience in the market as well to improve customer
satisfaction. It will offer tiffin services to students, corporate people and others. The vision of
Catering Call is “To be the best catering option for people in Birmingham”. The mission of the
company is to offer high-quality services for improving consumer loyalty and improving
customer satisfaction. It is a service business that would focus on ensuring a high degree of
quality and improving consumer satisfaction. Market analysis: The political environment in the UK is quite supportive because the trade restriction has been
reduced and supportive policies such as subsidy and others are being used by the government for
supporting small businesses in the nation. The government has certain rules regulations and rules
regarding foods and other services that should be considered by a business. The UK is recovering
again from the COVID19 effects and this presents a good opportunity to Catering Call for
scratching the market easily and find a good scope for penetrating and growing fast (David,
2020). The catering industry is still in decline in the UK because of COVID 19 and it is
estimated that it would be declining by 18.5% by 2021. It can affect the market and business of
the new catering business in Birmingham (IBIS World, 2020). The unemployment rate is 3.9%
and it is quite an effective situation in the UK for catering businesses to grow in the future
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(Trading Economies, 2020). GDP of the UK declined to 2.4% during COVID 19 lockdown in the
economy but it has grown by 8.7 in June 2020 that is presenting good scope for the productivity
improvement for businesses in the country. In addition to this, the social environment may also be favorable to the company because there
are different cultural and religious people are living in the UK and they all make events and
celebrate festivals as per their culture. This can support getting orders from customers and
increasing sales (Ali, 2020). On the other hand, the cultural differences (Muslim, Hindu,
Christian, Sikhism, and others) may cause challenges to the catering business that how to
manage the event in different religions because the events may differ in terms of foods, colors,
way of celebration and others. The population of the country is growing and the standard of
people for living in the country is higher that can also be profitable and supportive for catering
businesses in the country. Technology has been growing as very important in the marketing and
success of businesses. The UK is known for technology advancement (David, 2020). The
catering business will consider the development of advanced technology in the market and will
offer online as well as offline marketing platforms so that customers can contact the firm as per
their convenience. Strength and weakness of business idea:
The uniqueness in offering and way of dealing with customers may enable it to improve the
market share. The availability of skilled staff and qualified employees to cater to clients can
improve the competency of the firm to enhance the satisfaction of consumers and get a good
response from the customers. It will have an alliance with event organizers for getting demand
for the catering services and increasing its sales to get higher profitability. However, it would be
facing a higher degree of competition in the market that can cause barriers against its successful
entry in the market. It may face issues and challenges in accessing the resources for its operation.
Lack of market knowledge and lack of significant information may affect the decisions and this
may lead to bad effects on the operation and performance. There is a good opportunity for a new business to enter and grow in the catering industry because
of the possibility of growth in the demand for catering services. Digitalization is being used in
the firm and this may provide it with benefits to connect with potential markets and get orders
5
from customers online. There are many competitors in Birmingham offering catering services
such as Birmingham catering company, NutriFresh Catering Company, MyDine Catering
Company, and others. They may challenge to Catering Call to get success and get competitive
benefits. Target market and size of the market: It will offer its services to households, businesses, schools, job holders and others. There is good
potential in the market to meet the purpose of the business and there is a good size of the market.
Along with catering services in the parties and events, it will offer tiffin and box meal services to
people who live in the area and are busy in their jobs, education and others. Many people come
to Birmingham for the purpose of education and job and they need tiffin service. Catering Call
will offer higher middle and higher-income people for its services. Strategies: It will offer highly customized and well-designed service packages to consumers. It will offer
three-level product or service to the consumers such as core product (catering services in events,
festival, parties), basic products (Tiffin, box meal and quality in services), and augmented level
(handling customer complaints, customization of the package) and others to improve customer
satisfaction. Catering Call is very new in the market and it will use a cost-plus pricing policy or strategy to
penetrate the market and to patronize customers in the market. Lower pricing with higher quality
in the service would lead to an improvement in the market share from the middle-class families.
It would increase the price from the second year as per the demand of the consumers and service
added by the customers to their package. It would lead to an increase in sales of the business
(
Masterson et al, 2017). It would locate its office at Steward St, Birmingham B18 7AF, United Kingdom. It will offer
online service as well. People can see the business, its products, varieties, and uniqueness on the
website. The website would be WWW.cateringcalls.com
. Interested parties can book the services
online and can pay online or can pay cash on hand (Palmer, 2012).
6
It will promote the product or services through social media marketing and sales promotion.
Social media is the most cost-effective method and way of the marketing of the products or
services and making people aware of the products. It would provide an opportunity for Catering
Call to involve in two way communication with customers in the market (Hollensen
, 2015). It
may enable Catering Call to take good feedback from its client and customers regarding its
services, products and others. It would use sale promotion by offering a price discount and
adding something free to the core packages for increasing sales of the catering services and other
products in the market. It will run a campaign on Instagram and Facebook by posting videos and
photos. Risk in business:
Risk is uncertain things that may anytime, anywhere, and can influence the business. The risk is
an important part of the business because no risk may cause no profit to the firm. Hence, risk
occurs for sure but it is uncertain of nature and time. The risk can be categorized as market risk,
country risk, operating risk, financial risk, environmental risk, and other kinds of risk. The
catering industry is still declining in the market as people are not using catering services because
of limits determined by the government for people at parties. This may lead to huge market risk
and political risk to the catering business and can influence the productivity of Catering Call
adversely. Apart from this, Catering Call uses machines, technology and other equipment for its
operation and management. Hence, machines and technology can breakdown which may lead to
delay in service and can cause an influence on the operation. This may make the clients angry
and may lead to a loss of customers or dissatisfaction with customers. Financial risk is the risk of
credit and risk of delayed payment that may affect the financial position of the entity and cash
flow of the firm to manage the operation. Lack of funds and finance to the firm may also cause
financial risk in the operation of the companies. In addition to this, environmental evens and
emergency events such as floods, heavy rain, storms, and others can influence the operation of
the company and can affect its business adversely. These all are the risk in the catering business
and Catering Call need to consider these risks and should focus on managing the risks for
reducing the degree of risk in the operation.
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Initial Funding:
Catering Call has different options for funding such as personal saving, family and friends,
venture capital, equity financing, angel investors, bank loan, bank overdraft, debenture and
others. Hence, Catering Calls would be using the personal savings of the owner and support from
friends to start this business and for raising initial funds. This is a cost-effective method and way
of raising the fund (
Brigham
, E., and
Daves
, 2012). In addition to this, Catering Call can adopt
the method of bank loans. It would take loans from the banks at a fixed interest rate. This would
avail sufficient funds for the business to operate in the market. I would avail the money with
lesser formalities. Fixed and variable cost:
The cost may influence the whole business and its operational decision and management. The
cost can be categorized as variable cost and fixed cost. Some of the costs are spent once and they
give benefit to the businesses in the long run such as building, equipment, land, machinery and
others (Weetman, 2013). The rent of the office would be £30000 annually and the cost of
developing the website of the company would be £1800. In addition to this, equipment,
installation, assets, furniture, and catering tools will give the cost of £650000 and vehicles will
be taken on lease basis for £12000 annually. Some costs do not remain stable but they change and vary according to variation in the volume
of production and sales of the products or services (Watson and Head, 2013). Some relevant
variable cost to the Catering Calls are given below : The variable cost relevant to this business is outlined below: Item
Variation
Foods Number of food packages, tiffin, boxes Printing cost
Number of pages printed Marketing expenses Marketing methods, channels, and others Sales and distribution cost Volume sold, people, attended parties and festivals
Labor cost
Number of labor and their efficiency
8
Material cost
Number of units Income Statement:
Income statement for Catering Call
Mo
nth-
1
Mo
nth-
2
Mo
nth-
3
Mo
nth-
4
Mo
nth-
5
Mo
nth-
6
Mo
nth-
7
Mo
nth-
8
Mo
nth-
9
Mon
th-
10
Mon
th-
11
Mon
th-
12
Total
Net
Revenues
(Sales) $
100
000
120
000
144
000
172
800
207
360
248
832
298
598
358
318
429
982
5159
78
6191
74
7430
08
3958
050.2
2
Cost of
sales
300
00
360
00
432
00
518
40
622
08
746
49.6
895
79.5
107
495
128
995
1547
93
1857
52
2229
03
1187
415.0
7
Gross
profit
700
00
840
00
100
800
120
960
145
152
174
182
209
019
250
823
300
987
3611
85
4334
22
5201
06
2770
635.1
6
Operating
Expenses
0
Selling,
general
and
administr
ative
expenses
400
0
440
0
484
0
532
4
585
6.4
644
2.04
708
6.24
779
4.87
857
4.36
9431
.79
1037
5
1141
2.5
8553
7.135
1
Rent
250
0
250
0
250
0
250
0
250
0
250
0
250
0
250
0
250
0
2500
2500
2500
3000
0
Insurance
250
250
250
250
250
250
250
250
250
250
250
250
3000
Telephon
e
and
Internet
500
500
500
500
500
500
500
500
500
500
500
500
6000
Office
supplies
300
300
300
300
300
300
300
300
300
300
300
300
3600
Bank
charges
80
80
80
80
80
80
80
80
80
80
80
80
960
Deprecia
tion
100
0
100
0
100
0
100
0
100
0
100
0
100
0
100
0
100
0
1000
1000
1000
1200
0
Vehicle
rent
100
0
100
0
100
0
100
0
100
0
100
0
100
0
100
0
100
0
1000
1000
1000
1200
0
Salary
and
200
00
200
00
200
00
200
00
200
00
200
00
200
00
200
00
200
00
2000
0
2000
0
2000
0
2400
00
9
wages
Misc.
250
0
250
0
250
0
250
0
250
0
250
0
250
0
250
0
250
0
2500
2500
2500
3000
0
Total
Operating
Expenses
321
30
325
30
329
70
334
54
339
86.4
345
72
352
16.2
359
24.9
367
04.4
3756
1.8
3850
5
3954
2.5
4230
97.13
5
0
Operatin
g income
378
70
514
70
678
30
875
06
111
166
139
610
173
803
214
898
264
283
3236
23
3949
17
4805
63
2347
538.0
2
Interest
income
0
Interest
expenses
100
0
100
0
100
0
100
0
100
0
100
0
100
0
100
0
100
0
1000
1000
1000
1200
0
Income
before tax
368
70
504
70
668
30
865
06
110
166
138
610
172
803
213
898
263
283
3226
23
3939
17
4795
63
2335
538.0
2
Income
tax*
103
23.6
141
31.6
187
12.4
242
21.7
308
46.4
388
10.9
483
84.7
598
91.4
737
19.2
9033
4.4
1102
97
1342
78
6539
50.64
6
Net
income(l
oss)
265
46.4
363
38.4
481
17.6
622
84.3
793
19.2
997
99.5
124
418
154
006
189
564
2322
88
2836
20
3452
86
1681
587.3
8
Cash flow statement:
Makeup on Wheel
Cash flow from Operating Activities
Cash from consumers 1681587
Paid to staffs, and suppliers
240000
Interest received
Interest paid
12000
Taxes
653950
Net cash flow from operating activities
775637
Cash flow from Investment Activities
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10
Purchase of machinery, tools, and equipment -650000
Other purchases
-20000
Proceeds from sale of the equipment 80000
Net cash flow from investment activities
-590000
Cash flow from Financing Activities
Long-term loans
500000
Principal reduction in loans 150000
Net cash flow from financing activities
350000
Increase in cash
535637
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
535637
Breakeven point and margin of Safety:
BEP: BEP in units =
Fixed cost /(selling price – variable cost)
Hence, the gross profit margin of the business is 0.7 or (7%)
The fixed cost is £693800 The selling price is £100 per plate The estimated cost per unit in the business would be £70
Hence, BEP maybe
= £693800/(£100-£70)
= 23126.66 or 23127 units
11
BEP in value:
BEP units of sales * sales price
Hence, 23127*100 = 2312700
The margin of Safety:
Current sales of the business-breakeven point / current sales Hence, 3958050.22-2312700/3958050
= 41.56%
Key performance indicator: Catering Call will consider the sales revenue, profit, cash inflow, cash outflow, liquidity ratio,
inventory turnover ratio, asset turnover, cost of the business, and other measures for evaluating
the performance after a financial year. It would enable the firm to measure the efficiency and
effectiveness in strategies of the company to raise income and sales (Warren et al., 2011). It
would further analyze the non-financial performance in terms of employee satisfaction, the
satisfaction of the consumers, relationship with clients or customers and others. The analysis of
these measures would enable it to find the issues in client relationships and would help Catering
Call to improve strategies for improving the relationship with consumers (
Robinson, 2020)
.
12
Conclusion:
It can be concluded that this report has included a detailed business plan for Catering Call a new
business idea. It has included the analysis of ideas, market analysis, competitor analysis, cost
analysis and others. It has included the financial plan for the business in detail.
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13
References:
Ali,
A.
(2020)
PESTLE
analysis
of
UK
.
[Online]
Available
at:
https://www.marketingtutor.net/pestle-analysis-of-uk/
(Accessed: 03 Sep 2020).
Brigham
, E., and
Daves, P. (2012) Intermediate Financial Management
. USA: Cengage
Learning. David (2020) PESTLE analysis of UK
. [Online] Available at: https://howandwhat.net/pestel-
analysis-uk/
(Accessed: 03 Sep 2020).
Hollensen, S. (2015).
Marketing management: A relationship approach
. AU: Pearson Education.
IBIS World (2020) Catering Services in the UK - Market Research Report
. [Online] Available
at:
https://www.ibisworld.com/united-kingdom/market-research-reports/catering-services-
industry/#:~:text=Catering%20Services%20in%20the%20UK%20industry%20outlook
%20(2020%2D2025)&text=Furthermore%2C%20a%20forecast%20rise%20in,reach
%20approximately%20%C2%A3X.X%20billion.
(Accessed: 03 Sep 2020).
Masterson, R., Phillips, N. and Pickton, D. (2017). Marketing: An Introduction.
USA: SAGE. Palmer, A. (2012). Introduction to marketing: theory and practice.
UK: Oxford University Press
Robinson, T. R. (2020)
International financial statement analysis
. USA: John Wiley & Sons.
Trading Economics (2020)
UK Unemployment Rate
. [Online] Available at:
https://tradingeconomics.com/united-kingdom/unemployment-rate
(Accessed: 03 Sep 2020).
Warren, C., Reeve, J., and Duchac, J. (2011) Financial & Managerial Accounting
. USA:
Cengage Learning Watson, D. and Head, A. (2013) Corporate Finance Principles and Practice, 6th edition
. AU: Pearson Education Weetman, P. (2013) Financial and Management Accounting, An Introduction, 6th edition
. AU: Pearson Education
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