SITHFAB002___Assessment_Tool

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Wells International College *

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SITHFAB002

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Business

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Jul 3, 2024

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docx

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Assessment Tool SITHFAB002 PROVIDE RESPONSIBLE SERVICE OF ALCOHOL I NSTRUCTIONS ● You are to answer all questions. ● Read each question carefully. Ensure you have provided all required information. ● On completion, submit your assessment to your assessor. ● Please complete all your details below Name of Student JENIFER OYARZUN ID 70424 Unit of competency SITHFAB002 Provide responsible service of alcohol Course Name Hospitality management Name of Assessor JOHN BLACK Date of Assessment 30.08.2023 Version Oct 2020 | PROVIDE RESPONSIBLE SERVICE OF ALCOHOL- ASSESSMENT TOOL ©Wells International College CRICOS PROVIDER CODE: 01856K RTO NO. 90501 1

Submission details The Assessment Task is due on the date specified by your trainer. Any variations to this arrangement must be approved in writing by your trainer. Submit printed copy of required evidences (your answers) to your Trainer with the "Assessment Cover Sheet" (Filled out and signed appropriately) attached on top of your documents. The Trainer/Assessor may further prompt and question in order to receive answers of appropriate quality or if further clarification required and to validate authenticity of your submitted work. Word limit: Word limit for answering this task is minimum 700 words. Assessment description The assessment verifies knowledge & skills of the learners to identify, specific coaching needs through discussion with colleague and organise coaching sessions, explain the overall purpose of coaching to colleague, provide colleague with opportunity to practise the skill and ask questions, monitor progress of new workplace skills and provide supportive assistance as well as communicate required knowledge and check colleague understanding. This assessment also requires observation / practical demonstration which can be done either in a simulated work environment set by the trainer or in a real workplace environment. Third party evidence must be provided if the demonstration / observation has been done in student’s real workplace environment. Please refer to Observation/Demonstration Checklist and Third Party Checklist & Evidence provided for this assessment. Procedure Identify a workgroup in your organisation or simulated work environment, agreed to and arranged with your assessor and answer the tasks given below - Version Oct 2020 | PROVIDE RESPONSIBLE SERVICE OF ALCOHOL- ASSESSMENT TOOL ©Wells International College CRICOS PROVIDER CODE: 01856K RTO NO. 90501 2

Knowledge Questions Instructions For students: Please answer the following questions. You may reference the learning content and/or conduct your own research. You must answer all of the questions ensuring sufficient responses to demonstrate reflection and knowledge of each question. Responses that are too short or do not sufficiently demonstrate knowledge or genuine reflection will be marked as incorrect. You should attempt every question and review your answers, before submitting your work for marking. Each question is graded out of 1 mark. When you have completed all questions, you will need to press “Save and Submit” to send through for grading. By submitting your work, you are declaring that the material contained within your submissions is your own material, written and developed by no other person except where due reference is made. False declarations may lead to withdrawal of any qualification or subject. For assessors: The assessor must consider all aspects of the UoC when making a judgement. For your guidance a Sample Answer/s and Rubric have been provided to give clarity on the evidence required and to maintain a consistency of judgment. The assessor should offer constructive feedback across the assessment. In the first instance, if insufficient evidence to meet criteria is presented, the assessor must offer feedback and allow the student the opportunity to resubmit. Feedback comments must be provided in red text. Range and Conditions ● Online ● Students must work through this assessment independently Decision Making Rules Students must answer all of the questions ensuring sufficient responses to Version Oct 2020 | PROVIDE RESPONSIBLE SERVICE OF ALCOHOL- ASSESSMENT TOOL ©Wells International College CRICOS PROVIDER CODE: 01856K RTO NO. 90501 3

demonstrate the required skills and underpinning knowledge to complete each question. Answers must be correct to achieve a Satisfactory response. Answers will be assessed against prescribed marking criteria. Where a student achieves a “Not Yet Satisfactory” result, they will be provided an opportunity to resubmit their work. Pre-Approved Reasonable Adjustments There are no pre-approved adjustments for this assessment. Adjustments will be made on a case by case basis. The Assessor must record details on the Student’s Profile Record. Rubric A rubric has been assigned for each question. As a principle, if the following responses are given by the student, then the assigned mark is a zero. ● Blank ● Nothing written in space provided ● No attempt to answer assigned question (e.g. responses: “I don’t know”) Multiple Choice This Multiple Choice consists in a set of 10 questions or statement with answer choices. Read each one and answer choice carefully and choose the ONE best answer 1. Craig drank 1 x red wine glass (150 ml) and 2 x vodka tonic (30ml in each glass) in 3 hours, how many standard drinks did he drink? Select one: ☐ 1. 3 ☐ 2. 2.5 ☐ 3. 3.5 2. Benefits of RSA Select one: ☐ A safer and more enjoyable venues, a good reputation in the local community, fewer complaints Version Oct 2020 | PROVIDE RESPONSIBLE SERVICE OF ALCOHOL- ASSESSMENT TOOL ©Wells International College CRICOS PROVIDER CODE: 01856K RTO NO. 90501 4

☐ Increased operational costs, improved image of the premises, less profit in food & non-alcoholic drink service ☐ Safer premises, decreased profits, increased police presence 3. How can you assess levels of intoxication from a patron? Select one: ☐ Ask if they have eaten any food prior to drinking alcohol ☐ Observe changes in behaviour and their emotional and physical state ☐ Check how many drinks they have consumed 4. What is on-the-spot penalty for serving an intoxicated person? Select one: ☐ $2,500 ☐ $1,100 ☐ $1,050 ☐ $900 5. What are the standards trading hours in NSW (there are exceptions)? Select one: ☐ Monday to Saturday 5am - midnight, Sunday 10am - 10pm ☐ Monday to Friday 8am - midnight, Sunday 10am - 10pm ☐ 24 hours 6. What is the key liquor agency in NSW? Select one: ☐ NSW Fair Trading ☐ The Independent Liquor & Gaming Authority ☐ Legal Aid NSW ☐ Services NSW Version Oct 2020 | PROVIDE RESPONSIBLE SERVICE OF ALCOHOL- ASSESSMENT TOOL ©Wells International College CRICOS PROVIDER CODE: 01856K RTO NO. 90501 5

7. Type of drinks equate to one standard drink Select one: ☐ 375ml of Mid-strength beer, 100ml of glass wine, 30ml of spirit nip ☐ 285ml of Mid-strength beer, 100ml of glass wine, 45ml of spirit nip ☐ 325ml of Mid-strength beer, 100ml of champagne, 35ml of spirit nip 8. How to refuse service? Select one: ☐ Ask Manager to do it as is not part of your job ☐ You should not refuse service unless you have proof they are intoxicated ☐ Tell them how embarrassing they look ☐ Be clear about what happening, remain respectful and polite, point out signage where relevant 9. What is the definition of an intoxicated person in NSW? Select one: ☐ 1 & 2 ☐ That person’s speech, balance, coordination or behaviour is noticeably affected ☐ It is reasonable to believe that the affected speech, balance, coordination or behaviour is the result of the consumption of alcohol 10. What things should you do if you believe someone has presented a false ID? Select one: ☐ Let the person in but refuse service Version Oct 2020 | PROVIDE RESPONSIBLE SERVICE OF ALCOHOL- ASSESSMENT TOOL ©Wells International College CRICOS PROVIDER CODE: 01856K RTO NO. 90501 6

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