Employee Innovation

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School

College America, Fort Collins *

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Course

640

Subject

Business

Date

Jun 27, 2024

Type

docx

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Uploaded by Iamstuard2

Benchmark- Employee Innovation Plan Erika Stuard Colangelo College of Business, Grand Canyon University LDR-640: Leadership and Innovation Dr. Knight 5/18/2024

Employees play a crucial role in any organization. When given the right opportunities and support, employees can make positive changes within the organization. Entrepreneurship is important for businesses to grow, stay competitive, and keep their employees satisfied. There are three key strategies that can be used to promote innovative thinking at Chick- Fil-A: always seeking ways to improve, encouraging effective teamwork, and hiring individuals with diverse viewpoints. These strategies can help in the innovation process by allowing companies to constantly evolve and adapt, even when there are no immediate problems. By fostering collaboration and open communication, businesses can benefit from the different perspectives and values that each employee brings. This can lead to a consensus that benefits both the company and its customers. Expanding on the concept of diversity, it's crucial to recruit people with various perspectives to inspire creativity. Hiring individuals who grasp your goals, have diverse backgrounds, and fit in with your company culture can establish a conducive atmosphere for innovation. Intrapreneurship Competency Intrapreneurship is when employees within a company engage in entrepreneurial activities, leading to the development of new projects and partnerships with other businesses. This culture allows employees to explore innovative opportunities and feel connected to the company through internal projects. Different types of intrapreneurship programs, like bootcamps, can help embed skills into the organization. Bootcamps provide a quick start and foundation for learning, with follow-ups and alumni programs ensuring continued growth. Chick-Fil-A could benefit from implementing bootcamps to foster a culture of Intrapreneurship within their business units. For instance, to introduce the new outside meal delivery method, a bootcamp was

organized. This helped team members learn about the new technology and techniques to deliver meals to multiple cars at once. They were also informed about the new uniforms for the outside meal delivery, which included cooling vests, moisture-wicking shirts, and options for both cool and warm weather. Identification of Competency Similar to entrepreneurship, intrapreneurship focuses on ideas. It involves generating clever ideas, sticking with them, working together to achieve them, and adjusting to overcome challenges and take advantage of opportunities. To spot intrapreneurs, you need to promote a culture that values ideas at every level of the organization, just like Chick-Fil-A does. By creating an environment where team members and employees can be innovative, they will have the freedom to use other qualities that make a successful intrapreneur. With Chick-Fil-A's culture, recognizing intrapreneurs will be easy. Climate of Innovative Support, Learning and Development Encouraging intrapreneurs means supporting and welcoming risk-taking and accepting failure. If employees are afraid of losing their jobs for trying something new, their creativity will be stifled. Instead, reassuring employees that failures will be celebrated rather than punished can help them thrive. Chick-Fil-A will create a culture of learning and growth by emphasizing open communication and rewarding productivity. When employees feel safe to share their ideas and concerns, it promotes innovation. Incentives and rewards are powerful motivators for employees to excel. Recognizing employees in front of their peers or giving small tokens of appreciation like gift cards or time off can also encourage innovation and growth.

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