SITHCCC041 Service Planning Template

Design a Problem statement for “Sales order Management System”.

Formulate a problem statement for the "Sales Order Management System."

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What are quality standards and how to guarantee your company has reached them? QUESTION 2:What are the four flows within the corporate environment, which are tried to optimize through logistics? QUESTION 3:Describe supplier selection and evaluation process. QUESTION 4:What are the differences between local and global sourcing? Explain also in which situations either of the options are preferable. QUESTION 5:What is demand forecasting and why it’s vital to the company’s operations? QUESTION 6:Explain the purpose, methods and the outcome of good customer service process. Your answer must be at least 1-2 pages.

Q1 Given the Supply chain cost for a service is PKR 195 and the customer value is PKR 225. Determine supply chain surplus and consumer surplus. Q2  PizzaHut is a franchise based model which serves customers a variety of pizzas and related products. The service is purely customized. Identify whether the model is push-based supply chain or pull based supply chain. Can we a have push-pull boundary in PizzaHut case? How?  Q3 Discuss Qualitative forecasting technique. Explain the situations where we use Qualitative methods. Discuss Delphi forecasting method and its challenge.

create an IFAS chart for American Express Corporation. show the strengths an weaknesses.

Article: Planning for Holiday Shipping at FedEx FedEx started as Federal Express in 1971 and made its first delivery in 1973 with 14 aircrafts and 389 employees, successfully delivering 186 packages.50 The company was founded by Frederick W. Smith who first presented his idea for the shipping company in a term paper for a business class at Yale University in 1964. Smith did not do well on the paper as his professor did not see the need for overnight package deliveries. But more than 45 years later, Smith has clearly proved his professor wrong. FedEx now employs more than 325,000 employees and uses its 652 aircraft and more than 100,000 trucks to ship on average 10.5 million packages a day in over 220 countries.   Managing such a large enterprise with so much complexity clearly requires effective planning. Similar to other shipping companies, FedEx engages in significant planning to prepare for Christmastime deliveries, the company’s peak season. FedEx typically meets with major…

Sarah Smith is the marketing manager for Activa. She decides to run a sales promotion to boost the brand's business and is interested in evaluating the success of the promotion. The following is key information for her review. Brand price to retailer: Brand price to consumer: Brand gross profit per case: S 3.87 Brand Marginal contribution: Sales forecast for November 2019: 24,600 cases Sales during November 2019 promotion period: 32,150 cases $ 9.50 per case $ 1.29 per 8 oz. package 23% Describe how the marketing manager will determine the "promotion lift" for the brand and indicate what the "lift" will be based on the information provided above. Show your work for this problem's answer.

4. What is FIFO method? 5. what is Average cost method?

What the strategy should be for reviewing ESHS requirements in subcontractors and suppliers before contracting and how this is relevant in the selection process, also a strategy for develop a detailed plan and requirements that subcontractors and suppliers must achieve and implementing a monitoring process as well as comprehensive strategy to guarantee the accomplishment of ESHS requirements and consequences if subcontractors or suppliers do not accomplish them.

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Exercise Torecast CIT ▷ Complete the table Month 1 2 3 4 5 6 Forecast demand 700 760 780 790 850 950 Actual demand 660 840 750 835 910 890 ▷ What is MAD? MAPE? TS? Deviation RSFE (Cumulative sum of forecast errors) MAD (Mean absolute deviation) APE (absolute % error) +

Week 5Discussion 1Sustainability is an important ethical and environmental issue in purchasing. Describe one material, product, or service that can contribute to sustainability in a project you have been involved with, or in your current organization. Describe how these decisions enable the organization to avoid violations in terms of environmental issues. Respond to at least two of your classmates’ postings.Discussion 2Personal liability is a serious issue in purchasing and supply management. Provide details from the text or your personal experience where a supply officer or project manager has been held personally liable for conditions of a contract. Comment on how you will proceed in the future to avoid any personal liability for contracts if at all possible. The text provides excellent examples that can be researched starting on page 311. Respond to at least two of your classmates’ postings

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Define value analysis (VA)

P2. Over past 4 weeks, KAMM (Kuwait Arab Malls Monitor) reported a severe decline in French products consumption -- in Millions of items: 400M, 300M, 50M, 1M. KAMM need to know expected forecast next week.

On Week a) Item: P24 hand 1 2 3 4 5 6 7 8 Forecast 30 30 30 40 40 40 45 45 Customer Orders 13 8 4 PAB 20 Available to Promise MPS b) Determine if each customer order will be accepted. Order Amount Week Accept (Y/N) 1 40 2 30 3 4 30 25 462M 3 Update the MPS time-phased record for accepted orders. Item: P24 Forecast Customer Orders Problem 3: The MPS planner at Murphy Motors uses MPS time-phased records for planning end-item production. The planner is currently working on a schedule for the P24, one of Murphy's top-selling motors. The planner uses a production lot size of 70 and a safety stock of 5 for the P24 motor. a) Complete the MPS time-phased record for product P24. Use the table on the left. b) Determine if Murphy Motors can accept each of the following customer orders. Update the MPS time- phased record for accepted orders. Order 1234 Amount 40 Desired Week 4 30 30 25 623 8 4 On Week hand 1 2 3 4 5 6 30 30 30 40 40 40 74 45 45 PAB 20 Available to Promise MPS On hand = 20

Daily demand for newspapers for the last 10 days has been as follows: 12, 13, 16, 15, 12, 18, 14, 12, 13,15 (listed from oldest to most recent). Forecast sales for the next day using a three-day weighted moving average where the weights are 3, 1, and 1 (the highest weight is for the most recent number). Sample paper answers: 1) None of the provided options.2) 13.03) 12.84) 70.014.0

Kwame after his National Service and with no hope of securing a job in the formal sector has decided to run a taxi service. The following forecast has been made for the operation of a service between Abisim and Sunyani. i) Revenue totaling GH¢300 a week for 52 weeks in a year. This is net of fuel and other variable costs. ii) Tyres; four pieces for a year at GH¢120 per unit. iii) Maintenance and servicing; GH¢120 per month. iv) Salaries GH¢3,000 per year v) Insurance GH¢350 per year The net cash flow will increase at 5% per annum for the next five years due to inflation. The cost of the vehicle is estimated at GH¢28,000. The project appears quite profitable based on the NPV criteria using the Government policy rate of 26%. However the banks are offering rates far higher than the policy rate. Required: You are to calculate the break-even rate for the project.

Tucson Machinery, Incorporated, manufactures numerically controlled machines, which sell for an average price of $0.5 million each. Sales for these NCMs for the past two years were as follows: Use Exhibit 3.10. QUARTER LAST YEAR QUANTITY (UNITS) QUARTER THIS YEAR QUANTITY (UNITS) 1 12 1 16 2 18 2 24 3 26 3 28 4 16 4 18 Find a line using regression in Excel. Note: Round your answers to 3 decimal places.   Find the trend and seasonal indexes. Note: Round your answers to 3 decimal places.   Forecast sales for next year. Note: Round your answers to 2 decimal places.

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(b) Demand history of five different products of a company is shown below. Products 2012 2013 2014 2015 2016 2017 2018 2019 2020 A 37 40 41 45 49 26 34 30 26 23 33 28 32 C 58 55 32 38 45 56 62 70 77 86 95 83 88 81 92 85 i. Name the methods that is suitable to forecast the demand of the above five products? ii. Forecast demand of the product B or D with error for the year 2021. If you need a value of a then consider it 0.7.

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