BSBITU306_Assessment 2_Prepare to produce a staff newsletter

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ASSESSMENT COVER SHEET Assessment Details Qualification Code and Title SIT40516 Certificate IV in Commercial Cookery Block/ Term/ Year Unit Code and Title BSBITU306 Design and produce business documents Assessment Type A2 – Prepare to produce a staff newsletter Re-assessment YES NO Due Date Student Details Student Name Student ID Instructions to Students: Please read the following instructions carefully.  The purpose of this assessment is to assess your knowledge and skills.  This assessment is to be completed according to the instructions given by your assessor.  To be deemed satisfactory in this assessment, you must write the answers to all written questions correctly or meet all the performance criteria for activity based assessments by the due date.  Submission after the due date will result in a penalty fee.  Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmission in showing your competence with this unit.  If you feel the decision made by your assessor was incorrect please refer to your Student Handbook for information on assessment appeal for the required steps to appeal the decision.  If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.  Please refer to the College re-submission and re-sit policy for more information.  If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.  Please read the tasks carefully then complete all tasks.  To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.  Remember, that it must be your own work and if you use other sources then you must reference these appropriately.  Submitted document should follow the given criteria. Font should be Times New Roman, Font size need to be 12, line spacing has to be Single line and Footer of submitted document must include Student ID, Student Name and Page Number. Document should be printed double sided.  This is individual Assessment. Once you have completed the assessment, please provide the hard copy of the Assessments to your Trainer/ Assessor.  Plagiarism is copying someone else’s work and submitting it as your own. Any plagiarism will result in NYC. For Assessor Use Only Assessor’s Name Assessment Decision : To be accessed as satisfactory in this assessment task, the student must address ALL assessment items/questions satisfactorily. All individual assessment tasks of this unit must be completed satisfactorily for a student to achieve an overall grade of competent for this unit. The Student’s Performance is SATISFACTORY NOT SATISFACTORY Student Declaration : I declare that I have read and agreed to the instructions mentioned above and declare that the work submitted is my own and has not been copied or plagiarized from any person or source. I have been assessed in this unit and advised of my result. I am aware of my appeal rights. Signature: Date: / / Assessor Declaration: I declare that I have conducted a fair, valid and flexible assessment with this student and I provided appropriate feedback. Signature: Date: / / BSBITU306 Design and produce business documents – A2 1

ASSESSMENT INFORMATION Assessment Task 2: Prepare to produce a staff newsletter Task summary This assessment task requires you to design and produce a staff newsletter using Microsoft Word and then to email the newsletter to staff using email software. This assessment is to be completed in the simulated work environment in the RTO. Required  Access to textbooks and other learning materials  Computer with Microsoft Office and internet access  Burleigh Accountants Style Guide  Newsletter Template  Newsletter Example  Document Checklist Timing Your assessor will advise you of the due date of these submissions. Submit  Email with the first and second drafts of newsletter attached.  Hard copy of the Document Checklist with handwritten notes.  Email with the third and final drafts of newsletter attached.  Hard copy of the third draft of the newsletter with handwritten notes. Assessment criteria For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence. Resubmission opportunities You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. BSBITU306 Design and produce business documents – A2 2

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. BSBITU306 Design and produce business documents – A2 3

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Assessment Task 2 Instructions as provided to students Complete the following activities: Carefully read the following scenario. You are the Administration Officer for Burleigh Accountants. Your main duties as the Administration Officer include administering the day to day activities of the office, including organising meetings and travel, producing a range of business documents, providing assistance and support to all senior managers, and answering a range of client enquiries. As the Administration Officer, it is your responsibility to design and produce the monthly staff newsletter based on information provided to you by the Office Manager. The newsletter has only recently been implemented as an initiative designed to keep employees up to date and to improve employee morale. There is a standard template for use. Each month, the newsletter includes a number of regular items including industry spotlight, health at work, employee spotlight, new clients and news and upcoming events. As advised by the Office Manager, the next month’s copy of the staff newsletter is to include the following information: Industry spotlight This month’s focus will be a review of Australian Accounting Trends in 2015. You are required to provide a brief outline of the content of the following article and provide a link to the article in the newsletter. Your outline should be written in your own words, include approximately 2 or 3 sentences for each of the trends listed and encourage staff members to read information at the link below: https://theoutsourcedaccountant.com/blog/australian-accounting-trends-in-2015- financial-year/ Health at work This month’s focus will be on tips for staff to incorporate more physical activity into their work day. You are required to provide a brief outline of the content of the following article and provide a link to the article in the newsletter. Your outline should be 3 – 4 sentences and encourage staff members to read information at the link below: http://www.mayoclinic.org/healthy-lifestyle/adult-health/in-depth/office-exercise/art- 20047394 Employee spotlight Each month the newsletter includes a focus on a staff member. The purpose of this section of the newsletter is to provide introduce staff members and their interests outside of work. A photo of the staff member is included as well as responses to the following questions:  What is your role at Burleigh Accountants?  What kind of hobbies and interests do you have outside work?  What is one thing you couldn’t live without?  What is your hidden talent?  What is your favourite movie and book and why? This month the employee spotlight will be on you as the Administration Officer. You will need to take a photo of yourself for inclusion in the newsletter and provide a response to each of the questions above. Your response for each question should BSBITU306 Design and produce business documents – A2 4

be limited to 3 or 4 sentences. You should take the photo of yourself using a Smart Phone or iPad or similar device and import the photo onto your computer and then into the staff newsletter. New client information Provide information to staff about a new client. Imagine that this client is the business at the link below: http://www.mpainting.com.au/ Provide a brief description of the business and a welcome to the new client. News and upcoming events Advertise the upcoming loud shirt day on 31 October 2016 to raise funds for charity. http://www.loudshirtday.com.au/ 1. Produce a draft of the newsletter. This part of the assessment task requires you to develop the first draft of your newsletter. Use the Newsletter Template, the Newsletter Example, and the Burleigh Style Guide to guide your formatting choices. When you have completed the first draft of your newsletter, save the draft according to the naming conventions documented in the Style Guide and in the required folder. Note that you will be required to submit a screen shot of the final folder and files. The files should show all versions of the newsletter from first draft to final. 1. Print out a copy of the Document Checklist and fill out the right-hand column in pen or pencil. When you have completed this, review your first draft of the newsletter against the document checklist, consulting the Burleigh Accountant’s Style Guide to ensure that you have met all the Style Guide requirements. Check Yes/No, comments and/or changes made – to the document. Does the tone of the document reflect the- writing style required as per the style guide? Yes Is the tone in the document suitable for the intended audience e.g., is it sufficiently formal or informal? Yes Is the format of the document appropriate to the purpose of the communication e.g., letter for a formal communication? Yes Is the purpose of the document clear? Yes Is the document logically sequenced and structured? Yes Is the document constructed in a logical manner? Yes Has the document been proofread for spelling, grammar and overall readability? Yes BSBITU306 Design and produce business documents – A2 5

What style guide requirements were observed in developing the document? Burleigh Accountant’s Style 2. Produce a second draft of the newsletter. Edit your first draft of the newsletter, drawing on insights gained during your review. Save this updated version (second draft) of your newsletter in the relevant folder. 3. Send an email to your Office Manager (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. The text of the email should summarise what is in the attachments. Attach both drafts of the newsletter to the email. Provide the hard copy of your marked-up checklist to your assessor at this time also. Dear Sir, Please find the attached file below where I have mention first and second draft newsletter along with marked up checklist. I am writing this email to confirm the following elements about the upcoming organization newsletter; • The newsletter must will discuss about the Australian Accounting Trends in 2015, a brief outline of the content of the following article and a link to the article in the newsletter will be provided • Tips on how to staff can incorporate more physical activity into their work day. The outline should be about 3-4 sentences. • Employee’s spotlight, this part will focus on a staff member. • New client information • Upcoming events Please feel free to let me know if I am missing anything. Kind regards, Kajal Malla 4. Participate in a meeting with the Office Manager (your assessor). During the meeting, you are required to demonstrate effective communication skills as follows:  Use of appropriate style (formal), tone (encouraging, respectful) and BSBITU306 Design and produce business documents – A2 6

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vocabulary (professional, business language) for the meeting  Speaking clearly and concisely  Using non-verbal communication to assist with understanding  Asking questions to identify required information  Responding to questions as required  Using active listening techniques to confirm understanding At the meeting, your Manger will also provide you with some additional information about design requirements, which you must follow when developing your newsletter. Your assessor will observe you while you edit your newsletter to ensure that you can:  Change column and font colours within the newsletter  Correctly use your phone or iPad to import a photo into the newsletter.  Use the help menu to assist with completion of tasks. This will involve showing your assessor that you know how to access the help menu and how to seek assistance about a topic to be advised by your assessor. During the meeting, demonstrate to your assessor that you can complete the task, as well as explain what you are doing. At the conclusion of the meeting, your Office Manager will provide you with a timeline for the final draft to be completed. It is an important part of this assessment that you able to produce this within the given time. BSBITU306 Design and produce business documents – A2 7

2. Develop a third draft of your newsletter. When your meeting has been concluded, develop a third draft of your newsletter, ensuring that it incorporates any changes that your assessor may have suggested. Save this version of the file to the folder with the other versions. 3. Print a copy of your third draft. Print the document out according to conservation requirements. Proofread the printed document, marking the pages with pencil or pen to indicate changes that you would like to make. You should find at least one change (wider columns? More centred on the page?) that you wish to make to each page. You are to give this marked-up hard copy to your assessor when completing activity 10. 4. Produce a final draft of the newsletter. Using your marked-up third draft, produce a final draft of the newsletter, incorporating the changes that you determined in the previous activity. Save this version of the file to the folder with the other versions. Print out a copy of the final draft according to conservation requirements. You are to give this hard copy to your assessor when completing activity 10. 5. Take a screen shot of the final folder and files. The files should show all versions of the newsletter from first to final draft. 5. Send an email to your assessor. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. BSBITU306 Design and produce business documents – A2 8

It should introduce and summarise the contents of the attachments. Attach the final draft of the newsletter and the folder screenshot to the email. Provide the hard copy of your marked-up third draft, and your final draft, to your assessor at this time also. Dear Sir, Please find the attached file below where I have mention final draft newsletter along with the folder screenshot. The final draft newsletter will explain the following elements about the upcoming organization newsletter; • The newsletter must will discuss about the Australian Accounting Trends in 2015, a brief outline of the content of the following article and a link to the article in the newsletter will be provided • Tips on how to staff can incorporate more physical activity into their work day. The outline should be about 3-4 sentences. • Employee’s spotlight, this part will focus on a staff member. • New client information • Upcoming events Please feel free to let me know if I am missing anything. Kind regards, Kajal Malla TASK OUTCOME SHEET The Feedback Evaluation Sheet below is the assessment questions and tasks for each of the assessment events that the student is required to complete. Assessors, tick ‘S’ if the student achieved a satisfactory outcome for an assessment task and ‘NYS’ if the student does not meet these requirements. Also, you are required to write comments on the quality of this evidence under the ‘Comments’ column. For your judgement on the student’s overall performance, tick ‘Satisfactory’ if the student achieves a satisfactory outcome for all of the tasks or ‘Not-Yet-Satisfactory’. BSBITU306 Design and produce business documents – A2 9

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Task Outcome Sheet Assessment Task 2: Prepare to producer a staff newsletter S NYS Comments Revise their first draft of the newsletter, making notes in their document checklist, including a review of:  style and layout  readability  accuracy  language? Update newsletter based on review of first draft? At the meeting, correctly identify and confirm with Manager software requirements? At the meeting, correctly identify and confirm with Manager the style requirements for newsletters as set out in the Style Guide? At the meeting, correctly confirm newsletter content with Manager? During the meeting, demonstrate effective communication skills, including  Use of appropriate style, tone and vocabulary  Speaking clearly and concisely  Using non-verbal communication to assist with understanding  Asking questions to identify required information  Responding to questions as required  Using active listening techniques to confirm understanding During the meeting, demonstrate the ability to:  Change column and font colours BSBITU306 Design and produce business documents – A2 10

Task Outcome Sheet Assessment Task 2: Prepare to producer a staff newsletter S NYS Comments within the newsletter (i.e. using a range of functions)  Correctly using an input device such as a phone or iPad to import a photo into the newsletter Using the help menu to assist with completion of tasks Modify newsletter according to assessor comments? Print a copy of the third draft of the newsletter and physically mark changes that they want to make? Print a copy of the final draft of the newsletter as set out in the style guidelines? Submit, as an email attachment, a final draft of the newsletter within required timelines? Create folders according to naming conventions documented in the style guide? Save all versions of the newsletter according to the naming convention in the Style Guide and in the required folder? Feedback to Students: BSBITU306 Design and produce business documents – A2 11

Task Outcome Sheet Assessment Task 2: Prepare to producer a staff newsletter S NYS Comments Assessment Outcome  Satisfactory  Not Yet Satisfactory Assessor’s Signature: Date: BSBITU306 Design and produce business documents – A2 12

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