Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
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Question
Chapter P2, Problem 1DQ
Summary Introduction
To determine:
Whether the role of HS has more of symbolic perspective or omnipotent perspective.
Introduction:
Symbolic perspective refers to the theory that stress upon the relationship that exist between a society and an individual. It reflects the major framework associated with the sociological theory.
Expert Solution & Answer
Answer to Problem 1DQ
HS has taken into consideration different cultures and about the preference of the people associated with such culture because he considers his role from the symbolic standpoint rather than omnipotent standpoint due to the presence of S company in more than sixty-eight countries and it being a worldwide company. HS also give high importance to its relationship with the workforce.
Explanation of Solution
The great leadership of HS has converted a small store in S country into a worldwide company having revenue of more than $6 billion. The role of the HS is viewed more from a symbolic standpoint rather than the omnipotent standpoint because he was expert in maintaining an extraordinary relationship with its workforce. He takes very good care of its external as well as internal customers. The relationship that he has with his employees of great significance to him as a result of which S company has the lowest level when it comes to employee attrition compared to any retailer operating across the globe.
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