
a)
To determine: The service beginning time of Customer 3.
Introduction: Simulation is the model that can be used in operations, which would imitate the real world process. Simulation uses random sampling for the generation of realistic variability.
b)
To determine: The leaving time of Customer 5.
Introduction: Simulation is the model that can be used in operations, which would imitate the real world process. Simulation uses random sampling for the generation of realistic variability.
c)
To determine: The average waiting time in line.
Introduction: Simulation is the model that can be used in operations, which would imitate the real world process. Simulation uses random sampling for the generation of realistic variability.
d)
To determine: The average time in the system.
Introduction: Simulation is the model that can be used in operations, which would imitate the real world process. Simulation uses random sampling for the generation of realistic variability.

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Chapter F Solutions
Operations Management
- 1. Define risk management and explain its importance in a small business. 2. Describe three types of risks commonly faced by entrepreneurs. 3. Explain the purpose of a risk register. 4. List and briefly describe four risk response strategies. (5 marks) (6 marks) (4 marks) (8 marks) 5. Explain how social media can pose a risk to small businesses. (5 marks) 6. Identify and describe any four hazard-based risks. (8 marks) 7. Mention four early warning indicators that a business may be at risk. (4 marks)arrow_forwardState whether each of the following statements is TRUE or FALSE. 1. Risk management involves identifying, analysing, and mitigating risks. 2. Hazard risks include interest rate fluctuations. 3. Entrepreneurs should avoid all forms of risks. 4. SWOT analysis is a tool for risk identification. 5. Scenario building helps visualise risk responses. 6. Risk appetite defines how much risk an organisation is willing to accept. 7. Diversification is a risk reduction strategy. 8. A risk management framework must align with business goals. 9. Political risk is only relevant in unstable countries. 10. All risks can be eliminated through insurance.arrow_forward9. A hazard-based risk includes A. Political instability B. Ergonomic issues C. Market demand D. Taxation changesarrow_forward
- 8. Early warning indicators help businesses to A. Avoid legal actions B. Grow rapidly C. Detect potential risks D. Hire employees 9. A hazard-based risk includes A. Political instability B. Ergonomic issues C. Market demand D. Taxation changesarrow_forward10. Which risk category refers to taking advantage of a new opportunity despite potential challenges? A. Hazard B. Uncertainty C. Opportunity D. Strategicarrow_forward6. A business continuity plan is mainly used to_ A. Increase profits B. Handle daily tasks C. Prepare for disruptions D. Advertise services 7. What is the role of a risk owner? A. To finance the risk B. To monitor and manage a specific risk C. To create risks D. To avoid planning 8. Early warning indicators help businesses to_ A. Avoid legal actions B. Grow rapidly C. Detect potential risks D. Hire employees 9. A hazard-based risk includes_ A. Political instability B. Ergonomic issues C. Market demand D. Taxation changesarrow_forward
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,MarketingMarketingISBN:9780357033791Author:Pride, William MPublisher:South Western Educational Publishing
