Operations Management: Sustainability and Supply Chain Management Plus MyLab Operations Management with Pearson eText -- Access Card Package (12th Edition)
12th Edition
ISBN: 9780134422404
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter D, Problem 26P
Summary Introduction
To determine: The average time that the car would spend going through the drive-through Company B.
Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.
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1) View the two video excerpts (Ctrl+Click on the two links), Preview 1 to the Goal Movie (Goldratt) (11.17 minutes), https://www.youtube.com/watch?v=2RVMgV37O_k and Preview 2 to the Goal Movie – How to Version (Goldratt) (9.40 minutes) https://www.youtube.com/watch?v=t_oM9LvK0rU and answer the following questions:
a) What problems is UniCo facing and how are they tackling these problems currently?
b) What advice did Jonah give to Rogo, and what lessons did Rogo learn from “Herbie’s Hike”?
c) How do you think Rogo can leverage Jonah’s advice (as well as the lessons learnt from “Herbie’s Hike”) to solve UniCo’s problems?
2) A business program has the facilities and faculty to handle an enrollment of 2,000 new students per semester. However, in an effort to limit class sizes to a “reasonable” level the business dean, placed a ceiling on enrollment of 1,500 new students. Although there was ample demand for business courses last semester, conflicting schedules allowed only 1,450 new…
Chapter D Solutions
Operations Management: Sustainability and Supply Chain Management Plus MyLab Operations Management with Pearson eText -- Access Card Package (12th Edition)
Ch. D - Prob. 1DQCh. D - Prob. 2DQCh. D - Question 3. Name the three factors that govern the...Ch. D - Prob. 4DQCh. D - Prob. 5DQCh. D - Prob. 6DQCh. D - Prob. 7DQCh. D - Prob. 8DQCh. D - Prob. 9DQCh. D - Question 10. Describe the behavior of a waiting...
Ch. D - Question 11. Discuss 1he likely outcome of a...Ch. D - Prob. 12DQCh. D - Prob. 13DQCh. D - Prob. 14DQCh. D - Question 15. What happens if two single-server...Ch. D - Prob. 16DQCh. D - Prob. 17DQCh. D - Prob. 1PCh. D - Prob. 2PCh. D - Question D.3 Paul Fenster owns and manages a...Ch. D - Prob. 4PCh. D - Prob. 5PCh. D - Prob. 6PCh. D - Question D.7 Automobiles arrive at the...Ch. D - Question D.8 Virginias Ron McPherson Electronics...Ch. D - Question D.9 Neve Commercial Bank is the only...Ch. D - Question D.10 Beate Klingenberg manages a...Ch. D - Question D.11 Bill Youngdahl has been collecting...Ch. D - Question D.12 The wheat harvesting season in the...Ch. D - Prob. 13PCh. D - Prob. 14PCh. D - Prob. 15PCh. D - Prob. 16PCh. D - Prob. 17PCh. D - Prob. 18PCh. D - Question D.19 One mechanic services 5 drilling...Ch. D - Prob. 20PCh. D - Prob. 21PCh. D - Prob. 22PCh. D - Prob. 23PCh. D - Prob. 24PCh. D - Prob. 25PCh. D - Prob. 26PCh. D - Prob. 27PCh. D - Prob. 28PCh. D - Prob. 29PCh. D - Prob. 30PCh. D - Question New England Foundry For more than 75...Ch. D - Prob. 1.2CSCh. D - New England Foundry For more than 75 years, New...Ch. D - Question The Winter Park Hotel Lori Cook, manager...Ch. D - Question The Winter Park Hotel Lori Cook, manager...
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