OPERATIONS MANAGEMENT CUSTOM ACCESS
11th Edition
ISBN: 9780135622438
Author: KRAJEWSKI
Publisher: PEARSON EDUCATION (COLLEGE)
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Question
Chapter B, Problem 5P
A
Summary Introduction
Interpretation: The number of dentists required to confirm that any patient does not spend more than 15 minutes needs to be calculated.
Concept Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.
B
Summary Introduction
Interpretation: Change in operating characteristics after a fourth dentist is placed should be calculated.
Concept Introduction: Utilization rate is average the time spent by a person in productivity activity. It is calculated as the percentage.
C
Summary Introduction
Interpretation: Change in operating characteristics after a fifth dentist is placed should be calculated.
Concept Introduction: Utilization rate is average the time spent by a person in productivity activity. It is calculated as the percentage.
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A single server queuing system with a Poisson arrival rate and exponential service time has an average arrival rate of 11 customers per hour and an average service rate of 14 customers per hour. The average length of time customers will spend in the system is:
a.
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b.
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Chapter B Solutions
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