EBK EXCELLENCE IN BUSINESS COMMUNICATIO
EBK EXCELLENCE IN BUSINESS COMMUNICATIO
12th Edition
ISBN: 8220101459817
Author: BOVEE
Publisher: YUZU
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Chapter 9, Problem 9.3AYK
Summary Introduction

To determine:

If intentionally using an indirect approach for delivering bad news is the same as distorting graphs to deemphasize bad data.

Introduction:

Using a buffer to reduce the shock of a bad news is to deemphasize it so that a more relaxed approach is taken.

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