EBK EXCELLENCE IN BUSINESS COMMUNICATIO
EBK EXCELLENCE IN BUSINESS COMMUNICATIO
12th Edition
ISBN: 9780134328683
Author: BOVEE
Publisher: YUZU
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Chapter 9, Problem 9.10E
Summary Introduction

To determine:

Approaches to draft a negative message to a reader.

Introduction:

Choosing a direct or an indirect communication manner to send across a bad news to the reader.

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