Business Driven Technology
Business Driven Technology
7th Edition
ISBN: 9781259567322
Author: Paige Baltzan Instructor
Publisher: McGraw-Hill Education
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Chapter 9, Problem 6RQ
Program Plan Intro

Decision support system (DSS)

DSS is a computer-based system similar to management information systems (MIS) but it overcomes the lack of information that is not present the reports generated by the MIS.

  • MIS is the system that gives the information required by the different level of the organization and also helps the managers of the middle-level to organize the resource.
  • Online Analytical Processing (OLAP) can also be involved in some of the DSS. It is used to make query and analyze the data stored in the data mart and databases.
  • OLAP utilize the set of tools to create queries and to give the data in an multidimensional view.
  • For example, the general manager who is in charge of 100 stores can collect the information of sales of all stores to in order to identify the current preferences of the customer.

Types of DSS analysis techniques:

  • What-If Analysis
  • Sensitivity Analysis
  • Goal-Seeking Analysis
  • Optimization Analysis

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