Chapter 9, Problem 4MIA

Summary Introduction

To describe:

Google’s approach towards performance management process

Introduction:

Performance management refers to an activity, which produces higher employee commitment. The activity refers to a powerful ongoing activity that gives a larger rate of customer satisfaction. Finally, performance management will help in the doubling the net profit of a firm.

The following are the four steps involved in performance management:

• Defining performance in the organization
• Monitoring and evaluating the performance of the employees
• Reviewing the performance of the employees
• Providing the consequences of the performance