Fundamentals of Management: Essential Concepts and Applications (9th Edition)
Fundamentals of Management: Essential Concepts and Applications (9th Edition)
9th Edition
ISBN: 9780133499919
Author: Stephen P. Robbins, David A. De Cenzo, Mary A. Coulter
Publisher: PEARSON
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Chapter 9, Problem 25SP
Summary Introduction

To discuss:

The results of your observation for emotional cues in interaction with your colleagues. The accuracy of your assesments of those emotions should be identified and what did you see that you would normally miss.

Introduction:

People who understand their own emotions and who are good at reading other peoples can become good managers. Emotional intelligence is the ability of a person to use his non-cognitive skills, competencies and influencing skills to handle the emotional situations.

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