Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
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Chapter 9, Problem 1.5VC
Summary Introduction

Case summary:

AP hospital is looking for expanding their capacity as the existing facility is not enough anymore. The new hospital will have a new circular pod design makin the layout more efficient than before.

The new hospital also has servicescape design features. integrated into its hospital design. They have redesigned the hospital so that the walking distance between the different rooms have been significantly minimized. They have also modified the neonatal rooms.

To explain: The importance of the concept of servicescapes.

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View the video Noodles & Company (8.28minutes, Ctrl + Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapters 7 & 7S – service process design, type of job design, methods analysis, work methods, job design, learning curve effect, etc.) after watching this video. https://media.gaspar.mheducation.com/GASPARPlayer/play.html?id=E5i8OKgpqhwywhgFmpp1bmM Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.    2) Leland, the job analyst at Zevo Toys, wanted to perform a time study on the assembling of toys. He observed one of the workers, Magorium, for five hours. During that time, Magorium assembled 250 toys. Leland rated Magorium as performing at 110 percent. The allowance for rest, personal time, etc. at Zevo Toys is 12 percent.   a) Compute the normal time for the job. b) Compute the standard time for the job.   Note: You could work out the problem by hand or use excel; in chapter 7,…
1) Noodles & Company   View the video Noodles & Company (8.28minutes, Ctrl + Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapters 7 & 7S – service process design, type of job design, methods analysis, work methods, job design, learning curve effect, etc.) after watching this video. https://media.gaspar.mheducation.com/GASPARPlayer/play.html?id=E5i8OKgpqhwywhgFmpp1bmM Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.    2) Leland, the job analyst at Zevo Toys, wanted to perform a time study on the assembling of toys. He observed one of the workers, Magorium, for five hours. During that time, Magorium assembled 250 toys. Leland rated Magorium as performing at 110 percent. The allowance for rest, personal time, etc. at Zevo Toys is 12 percent.   a) Compute the normal time for the job. b) Compute the standard time for the job.   Note: You could work out the problem by hand or use…
An investigation of career development opportunities and job satisfaction at

Chapter 9 Solutions

Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)

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