Operations and Supply Chain Management (Mcgraw-hill Education)
15th Edition
ISBN: 9781259666100
Author: F. Robert Jacobs, Richard B Chase
Publisher: McGraw-Hill Education
expand_more
expand_more
format_list_bulleted
Videos
Question
Chapter 9, Problem 1.1CQ
Summary Introduction
Case summary:
The case deals with the exercise in translating the requirement of the customers into the requirements of process design at Company P, which is a pizza restaurant. Focusing on customers is the central theme of contemporary operations management. The settings of the firm were explained, as they are offering sit-down and take-out service. However, the customers felt that it would be good if they offer delivery service.
Two parts were explained in which Person X plays the role of the customer in the first part and he plays the role of the manager in the second part.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
working as a program operations manager
12
X1, X230
1 x =0x2
write the Following linear Programming model by
1- general Form
Canonical Forms
Canonical formY
2- Standard Form
Max Z=35X+ 4 X 2 +6 X3
ST. X+2X2-5x3 = 40
3X, + 6X2 + 7x 3 = 30
7x, +lox2 x3 = 50
X3 X 2 X 3 <0
a/ a
Minimum cost
assign each worker for one job at
Jobs
J1
12
33
WI
2
4
6
W2
5
W3
5
33
6
7
Chapter 9 Solutions
Operations and Supply Chain Management (Mcgraw-hill Education)
Ch. 9 - Prob. 1DQCh. 9 - Prob. 2DQCh. 9 - Prob. 3DQCh. 9 - Prob. 4DQCh. 9 - Prob. 5DQCh. 9 - Prob. 6DQCh. 9 - Prob. 7DQCh. 9 - Prob. 8DQCh. 9 - Prob. 9DQCh. 9 - Prob. 10DQ
Ch. 9 - Prob. 11DQCh. 9 - Prob. 12DQCh. 9 - Prob. 13DQCh. 9 - Prob. 14DQCh. 9 - Prob. 15DQCh. 9 - Prob. 1OQCh. 9 - Prob. 2OQCh. 9 - Prob. 3OQCh. 9 - Prob. 4OQCh. 9 - Prob. 5OQCh. 9 - Prob. 6OQCh. 9 - Prob. 7OQCh. 9 - Prob. 8OQCh. 9 - Prob. 9OQCh. 9 - Prob. 10OQCh. 9 - Prob. 11OQCh. 9 - Prob. 1.1CQCh. 9 - Prob. 1.2CQCh. 9 - Prob. 1.3CQCh. 9 - Prob. 1.4CQCh. 9 - Prob. 1PECh. 9 - Prob. 2PECh. 9 - Prob. 3PECh. 9 - Prob. 4PECh. 9 - Prob. 5PECh. 9 - Prob. 6PECh. 9 - Prob. 7PECh. 9 - Prob. 8PECh. 9 - Prob. 9PECh. 9 - Prob. 10PE
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- وبة واضافة هذه القيمة الى القيم Ex: Assign each job for each worker at minimum total Cost عمل لكل عامل وبأقل كلفة ممكنة obs الأعمال Workors العمال J1 J2 J3 J4 W₁ 15 13 14 12 W2 11 12 15 13 W3 13 12 10 11 W4 15 17 14 16arrow_forwardThe average completion time (flow time) for the sequence developed using the FCFS rule = 11.75 days (round your response to two decimal places). The percentage utilization for the sequence developed using the FCFS rule = 42.55 % (enter your response as a percentage rounded to two decimal places). b) Using the SPT (shortest processing time) decision rule for sequencing the jobs, the order is (to resolve a tie, use the order in which the jobs were received): An Alabama lumberyard has four jobs on order, as shown in the following table. Today is day 205 on the yard's schedule. In what sequence would the jobs be ranked according to the decision rules on the left: Job Due Date A 212 B 209 C 208 D 210 Duration (days) 6 3 3 8 Sequence 1 Job B 2 3 4 A D The average tardiness (job lateness) for the sequence developed using the SPT rule = 5.00 days (round your response to two decimal places). The average completion time (flow time) for the sequence developed using the SPT rule = 10.25 days…arrow_forwardWith the aid of examples, fully discuss any five (5) political tactics used in organisations.arrow_forward
- a. With the aid of examples, define discrimination. b. Fully discuss any four (4) types of discrimination in the workplacearrow_forwardRead the Following Extract and Answer the Questions that Follows:The word politics has a somewhat negative connotation. It suggests that someone is attempting touse means or to gain ends that are not sanctioned by the organisation. Political behaviour, as we’vedefined it is quite neutral. Similarly, power is not inherently negative. Whether a person viewspower and politics as unsavoury topics depends on several considerations, most important perhapsbeing where the individual stands on a specific issue in each situation. Nonetheless, most managersare reluctant to admit to political character of their own work settings.Discuss any Five (5) Political tactics you know.arrow_forwardDescribe current features of Cigna Accredo pharmacy own appraisal forms and compare the system used against the textbook’s description of desirable features of appraisal forms. What improvements would you recommend and why?arrow_forward
- Provide a recommendation of a combination of different methods of performance data that could be used to arrive at an overall score for each person being rated in cigna Accredo pharmacy. Explain the comprehensive system you have recommended and why you have chosen this combination of tools. Support your answer with research.arrow_forwardAlready got wrong answer Plz Don't use chatgptarrow_forwardThe RTY calculation for the following process steps would be: A ➡ ○ A.YA+YB+YC+YD OB. (YA)(YB)(YCYD) OC. ((YA+YB+YC+YD)/4)*4 ○ D. (1/YA)+(1/YB)+(1/YC)+YD B C Darrow_forward
- Can you guys help me with this? 1. What did you learn about the case, the concepts of transformational leadership; transactional leadership; Herzberg's Two Factors; Maslow's Hierarchy of needs theories that been applied through the case? Here is the case: Theranos (2003-2018):Overview: Theranos promised to revolutionize blood testing but was exposed formisleading claims about its technology, leading to its collapse 2. What did you learn about the case between Elon Musk and Twitter, the concepts of transformational leadership; transactional leadership; Herzberg's Two Factors Theory; Maslow's Hierarchy of needs theories that been applied through the case? 3. What did you learn about the case of Blockbuster's decline and their failure to adapt with digital streaming, the concepts of autocratic leadership; transactional leadership; Herzberg's Two Factors; Maslow's Hierarchy of needs theories that been applied through the case?arrow_forwardCan you guys help me with this? 1. What did you learn about the case, the concepts of transformational leadership; transactional leadership; Herzberg's Two Factors; and Maslow's Hierarchy of needs theories that have been applied through the case? Here is the case: The COVID-19 Pandemic Response (2020-Present): Overview: Global leaders had to navigate an unprecedented health crisis, balancingpublic health needs with economic pressures. 2. What did you learn about the case, the concepts of transformational leadership; transactional leadership; Herzberg's Two Factors Theory; and Maslow's Hierarchy of Needs theories that have been applied through the case? Here's the case: Google Glass (2013):Overview: Google launched its augmented reality glasses with high expectations, butprivacy concerns and limited functionality led to poor adoption 3. What did you learn about the case of Kodak's failure to keep up with digital photography, the concepts of autocratic leadership; transformational…arrow_forwardWith the above information do the following:1. Based on the From-To chart presented develop an ActivityRelationship Chart for this operation.2. Develop a Space-Relationship Diagram for this operation.3. Evaluate the actual layout using the “Distance Traveled byProduct” technique discussed in class (use rectilinear distance inall calculations).4. Develop two layout improvement alternatives.5. Evaluate alternatives using the “Distance Traveled by Product”technique discussed in class (use rectilinear distance in allcalculations).6. Make a layout recommendation based on alternatives evaluatedarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.
Process selection and facility layout; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=wjxS79880MM;License: Standard YouTube License, CC-BY