Operations and Supply Chain Management (Mcgraw-hill Education)
Operations and Supply Chain Management (Mcgraw-hill Education)
15th Edition
ISBN: 9781259666100
Author: F. Robert Jacobs, Richard B Chase
Publisher: McGraw-Hill Education
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Chapter 9, Problem 1DQ
Summary Introduction

To determine: The service package of the university.

Introduction: Service package is the collection of goods and services, which is provided in an atmosphere.

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Explanation of Solution

Determine the service package of the university:

Person X is resident on the campus of the university. Thus, the service package includes the housing they offered, books, dining facilities, and a library. This is the service package produced in the University of Person X. The service package varies according to the environment.

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Question 4 (25 Marks) Discuss how developing internal performance measures to track the performance of supplier development, can create efficiency for Pick n Pay.
Leadership and people Earlier this year, Pick n Pay actioned the first priority of the plan: the introduction of a new, simplified and seasoned leadership team with proven track records. The team has already implemented strengthened structures, including establishing regional trading areas with local decision-making, with clear sight of strong long-term succession Each operating region now has a regional buying team and store management team in place to meet specific customer needs particular to that region, while also increasing staff training and productivity for an overall improved store experience. Reset the store estate To create a more sustainable supermarket business, the Group is resetting its store estate to minimise losses by creating a smaller but more profitable Pick n Pay store estate. The plan is to leverage the strength of its multi-format model with strategic conversions to lift store profitability: selected Pick n Pay stores will be converted to Boxer, where customer…
Question 3 (25 Marks) Elaborate on how Pick n Pay could use information technology and ERP systems across the company and their suppliers to improve their operating model? Question 4 (25 Marks)
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