Etiquette of a routine request for making claims and requesting adjustments. Introduction: The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

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Answer 1

Question

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

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Answer 2

Question

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

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Answer 3

Question

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

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Answer 4

Question

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

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Answer 5

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Answer 6

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Answer 7

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Answer 8

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Answer 9

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Answer 10

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Answer 11

Ch. 8 - Prob. 1LOC Ch. 8 - Prob. 2LOC Ch. 8 - Prob. 3LOC Ch. 8 - Prob. 4LOC Ch. 8 - Prob. 5LOC Ch. 8 - Prob. 6LOC Ch. 8 - Prob. 7LOC Ch. 8 - Prob. 8LOC Ch. 8 - Prob. 9LOC Ch. 8 - Prob. 10LOC

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