Management (14th Edition)
Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
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Chapter 8, Problem 5RDQ
Summary Introduction

To determine:

The impact of decision taken today during planning for the organization in the future time period.

Introduction:

Planning refers to the process wherein the managers think about the task and activities that needs to be undertaken for attaining the desired objective or goal. Planning is the first step to attain the desired outcome. In other words, Planning is thinking before action actually takes place. It is about deciding in advance to deal with the situation that might occur in the near future.

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This week’s assignment revisits the strategic initiative proposed in the Module 2 Critical Thinking assignment. What are the organization’s key processes? Given your strategic initiative, what processes must be done exceptionally well for the strategic initiative to succeed? Given these key processes, what metrics should be used to monitor the execution of these processes? (Key performance indicators typically include measures of customer satisfaction, internal process quality, employee satisfaction, and financial performance.) Monitoring processes and KPIs are part of the control process to achieve goals related to quality and efficiency. Policy creation also supports achieving goals and communicating expectations.  For this assignment describe the organization. Then diagram and describe the organization’s value chain. Given the strategic initiative, identify key performance indicators (KPIs) per critical value chain section, explain how the KPI would be measured, describe or…
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