Case summary:
Company Z is an online shoe and clothing retailer in Country U. Person H is the Chief Operating Officer of Company Z. He tries to abolish the conventional management hierarchy and finds a different way to run a company such as manager less system of distributed authority known Holacracy.
It replaces the ideas of manager and traditional hierarchy of people in an organizational positions with roles which corresponds to the activity or a function. The manager less approach of holacracy is not for everyone in an organization but this system is for people who don’t want to be responsible for their own work which they are not comfortable with it.
This new system faced lot of confusion and resistance from the employees. This leads to downfall of company from popular Fortune magazine 100 best companies to work. However, Person H remains committed to this system and backs up his enthusiasm with the internal survey reports of employee happiness and other measures.
Characters in the case:
- Company Z: Online shoe and clothing retailer
- Person H: Chief Operating Officer of Company Z
To discuss: Importance of public ranking such as fortune’s 100 best companies to work
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