Essentials of Organizational Behavior (14th Edition)
14th Edition
ISBN: 9780134523859
Author: Stephen P. Robbins, Timothy A. Judge
Publisher: PEARSON
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Question
Chapter 8, Problem 1LO
Summary Introduction
To explain: The way job characteristics model (JCM) motivates by altering the work environment.
Expert Solution & Answer
Explanation of Solution
Way job characteristics model (JCM) motivates by altering the work environment:
The job characteristics model defines a job in five major aspects which help to motivate the employees. They are:
Skill variety:
The degree of different types of skills required for a job makes the job interesting and motivates the employees. The idea of performing the same job in the same way for longer periods will decrease motivation.
Task identity:
It is the level of complete work a person does. If the person only does a part of a work it does not give the required satisfaction.
Task significance:
The significance is the impact of the task performed by an individual on the lives of others. The increased impact will provide more motivation.
Autonomy:
It is the independence given to the worker on deciding on how the work is being carried out. The freedom to make decisions and so on.
Feedback:
The idea of getting a clear and direct response to a job is motivating for the employees. Any kind of feedback will help the employee to know about their jobs.
The redesigning of the work environment based on the above features helps in motivating the employees.
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Chapter 8 Solutions
Essentials of Organizational Behavior (14th Edition)
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