Chapter 8, Problem 11HMP

Explanation of Solution

 Arguments for and against outsourcing computer security:

• The arguments supporting outsourcing are shown below:
  • It provides more return on investment and profits as work will be handled by experts rather than in house employees.
  • The IT costs will be decreased.
  • The minor issues can be eliminated and executives can concentrate on their activities.
  • The company could save investment cost for technology up gradation...

Explanation of Solution

 Comparison of firms:

• The details of two firms that offer security outsourcing services are shown below:
  • Company A:
    • The company A is one of the leading firms in security outsourcing services.
    • The services offered by company includes:
      • Customized services
      • More expertise in solving security problems.
      • Different methods are introduced and more security copy rights too.
      • It provides more security solutions.
      • It has professionals with experience in security as well as technological issues...

Explanation of Solution

 Choice of outsourcing:

• The company should outsource the computer security based on investment returns.
• It is better option to choose company B than company A.
• Company B provides quick and timely services, so that it helps company to react proactively.
• It provides more flexibility in services, even though company A provides customization, flexibility is more important...