EBK PRODUCTION AND OPERATIONS ANALYSIS
7th Edition
ISBN: 8220102480681
Author: Olsen
Publisher: WAVELAND
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Chapter 7.4, Problem 21P
Summary Introduction
Interpretation: Concept of Little’s law has been discussed.
Concept Introduction: Suppose in ABC bank customers enter in a bank in every thirty minutes to update their account and make a queue. This arrival rate is not mean that 30 customer has come but it means 1/30 according to Little’s law.
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1) View the video Service Processing at BuyCostumes (10.41 minutes, Ctrl+Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapter 3) after watching this video. (viddler.com/embed/a6b7054c)
Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.
2) Orkhon Foods makes hand-held pies (among other products). The firm’s weekly sales of hand-held pies over the past seven weeks are given in the table. The firm’s operations manager, Amarjargal, wants to forecast sales for week 8.
Weeks
Sales of hand-held pies(000s)
1
19
2
18
3
17
4
20
5
18
6
22
7
20
Forecast the week 8 sales using the following approaches:
a) Naïve approach
b) 5-month moving average
c) 3-month weighted moving average using the following weights: 0.50 for week 7, 0.30 for week 6, and 0.20 for week 5.
d) Exponential smoothing using a smoothing constant of 0.30, assume a week 2…
What area of emotional intelligence refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks?
relationship management
self awareness
social awareness
self management
What area of emotional intelligence refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks?
relationship management
self awareness
social awareness
self management
Chapter 7 Solutions
EBK PRODUCTION AND OPERATIONS ANALYSIS
Ch. 7.1 - Prob. 1PCh. 7.1 - Prob. 2PCh. 7.1 - Prob. 3PCh. 7.1 - Prob. 4PCh. 7.1 - Prob. 5PCh. 7.1 - Prob. 6PCh. 7.1 - Prob. 7PCh. 7.2 - Prob. 8PCh. 7.2 - Prob. 9PCh. 7.2 - Prob. 10P
Ch. 7.3 - Prob. 11PCh. 7.3 - Prob. 12PCh. 7.3 - Prob. 13PCh. 7.3 - Prob. 14PCh. 7.3 - Prob. 15PCh. 7.3 - Prob. 16PCh. 7.3 - Prob. 18PCh. 7.4 - Prob. 19PCh. 7.4 - Prob. 21PCh. 7.4 - Prob. 22PCh. 7.4 - Prob. 23PCh. 7.5 - Prob. 24PCh. 7.5 - Prob. 25PCh. 7.5 - Prob. 26PCh. 7.5 - Prob. 27PCh. 7.8 - Prob. 28PCh. 7.8 - Prob. 29PCh. 7.8 - Prob. 30PCh. 7.8 - Prob. 32PCh. 7.8 - Prob. 34PCh. 7.8 - Prob. 35PCh. 7.8 - Prob. 36PCh. 7 - Prob. 38APCh. 7 - Prob. 39APCh. 7 - Prob. 40APCh. 7 - Prob. 41APCh. 7 - Prob. 42APCh. 7 - Prob. 43APCh. 7 - Prob. 44APCh. 7 - Prob. 45APCh. 7 - Prob. 46AP
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