EBK ESSENTIALS OF MIS
12th Edition
ISBN: 8220101459305
Author: LAUDON
Publisher: PEARSON
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Chapter 7, Problem 9HMP
Explanation of Solution
Factors:
BestMed Medical Supplies Corporation contains many factors that to be considered when adopting a system for unified communications such as:
- The total cost
- The level of productivity and
- Compatibility with the current business model.
Costs:
- The company needs to find out total investment for a unified communications system.
- They will also have to find out the profits of the system will eventually balance the investment costs.
- The company should make the change only if they can predict benefits such as profit margins.
Productivity:
- A system of unified communications will be able to combine all distinct communications modes into a single service that is accessible to the entire company.
- The user or employee can simply move back and forth between different communication types such as data communications, e-mail, voice communication and instant messaging...
Explanation of Solution
Key decisions:
The following key decisions are used to identity whether the company should adopt the technology:
- Costs of hardware and software
- Costs of deployment and upgrades
- Costs of maintenance and support
Costs of hardware and software:
- Based on the vendors the cost of software will varies because they use different software.
- The company wants to decide which vendor will give the best software with a functionality that meets the need of the business goals.
- Based on the infrastructure of the company the cost of hardware is estimated.
- The routers and hubs or switches are also included in these costs.
Costs of deployment and upgrades:
- The company has to ensure that the software is actually usable and compatible with the system...
Explanation of Solution
Necessity of unified communication and its costs:
“Yes”, it is necessary to find more about the unified communi...
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