Introduction to Business Statistics
Introduction to Business Statistics
7th Edition
ISBN: 9781111792374
Author: WEIERS
Publisher: Cengage Learning
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Chapter 7, Problem 7.86CE

Ronnie Rogers, the customer relations manager for a large computer manufacturer, has recently studied the duration of telephone calls received by the company’s technical support department. The call lengths are exponentially distributed, with a mean duration of 8 minutes. Experience has taught Bonnie that lengthy calls usually can be more efficiently handled by a technical support manager, rather than by the less experienced personnel who receive the initial technical inquiry. To avoid havi ng the higher-paid managers virtually take over the task of handling technical support, Bonnie would like to have only the longest 10% of the calls redirected to a technical support manager. How long must a technical support call last before it qualifies for redirection to a technical support manager?

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In a recent survey, ice cream truck drivers in Cincinnati, Ohio, reported that they make about $280 in income on a typical summer day. The income was generally higher on days with longer work hours, particularly hot days, and on holidays. The accompanying data file includes five weeks of the driver’s daily income (Income), number of hours on the road (Hours), whether it was a particularly hot day (Hot = 1 if the high temperature was above 85°F, 0 otherwise), and whether it was a Holiday (Holiday = 1, 0 otherwise). Income Hours Hot Holiday 196 5 1 0 282 8 0 0 318 6 1 0 232 5 1 0 276 8 0 0 312 8 0 1 193 5 0 1 110 4 0 0 321 8 1 0 283 8 0 0 325 8 1 0 247 7 0 1 398 8 1 1 448 8 1 1 214 4 0 0 235 8 0 0 238 8 0 0 148 3 1 0 313 8 0 1 449 8 1 1 332 8 1 1 247 8 0 0 363 7 1 0 393 7 1 1 254 8 0 0 228 8 0 0 355 6 1 1 248 7 0 1 291 8 1 0 255 5 1 0 239 6 0 0 181 6 0 0 222 7 0 0 170 5 0 1 374 6 1 1 1. Estimate the effect of…

Chapter 7 Solutions

Introduction to Business Statistics

Ch. 7.2 - Prob. 7.11ECh. 7.2 - In 2009, the average charge for tax preparation by...Ch. 7.2 - It has been reported that the average hotel...Ch. 7.2 - The average American family of four spends $5000...Ch. 7.2 - Prob. 7.15ECh. 7.3 - The normal distribution is really a family of...Ch. 7.3 - In the standard normal distribution, approximately...Ch. 7.3 - A Continuous random variable, x, is normally...Ch. 7.3 - Prob. 7.19ECh. 7.3 - Prob. 7.20ECh. 7.3 - Prob. 7.21ECh. 7.3 - Prob. 7.22ECh. 7.3 - Prob. 7.23ECh. 7.3 - Prob. 7.24ECh. 7.3 - Prob. 7.25ECh. 7.3 - Prob. 7.26ECh. 7.3 - For the normal distribution described in Exercise...Ch. 7.3 - Prob. 7.28ECh. 7.3 - For the normal distribution described in Exercise...Ch. 7.3 - For the normal distribution described in Exercise...Ch. 7.3 - For the normal distribution described in Exercise...Ch. 7.3 - Prob. 7.32ECh. 7.3 - It has been reported that households in the West...Ch. 7.3 - Andre is a fearless circus performer who gets shot...Ch. 7.3 - Drying times for newly painted microwave oven...Ch. 7.3 - KleerCo supplies an under-hood, emissionscontrol...Ch. 7.3 - Prob. 7.37ECh. 7.3 - Prob. 7.38ECh. 7.4 - What is the correction for continuity and why is...Ch. 7.4 - Under what circumstances is it permissible to use...Ch. 7.4 - In a certain binomial distribution, =0.25 and n=40...Ch. 7.4 - In a certain binomial distribution, =0.30 and n=20...Ch. 7.4 - Prob. 7.43ECh. 7.4 - Prob. 7.44ECh. 7.4 - Prob. 7.45ECh. 7.4 - Prob. 7.46ECh. 7.4 - Prob. 7.47ECh. 7.4 - Repeat Exercise 7.46, but without using the...Ch. 7.5 - What is the relationship between the Poisson...Ch. 7.5 - Every day, drivers arrive at a tollbooth. If the...Ch. 7.5 - The main switchboard at the Home Shopping Network...Ch. 7.5 - A random variable is Poision distributed with =1.5...Ch. 7.5 - A random variable is Poision distributed with...Ch. 7.5 - A random variable is Poision distributed with...Ch. 7.5 - The owner of a self-service carwash has found that...Ch. 7.5 - A taxi dispatcher has found that successive calls...Ch. 7.5 - During 2008, U.S. general aviation pilots had 1.20...Ch. 7.5 - The Bureau of Labor Statistics reports the...Ch. 7.6 - A computer statistical package has simulated 1000...Ch. 7.6 - Prob. 7.60ECh. 7.6 - Prob. 7.61ECh. 7.6 - Prob. 7.62ECh. 7 - According to a recent survey, 35% of the adult...Ch. 7 - Prob. 7.64CECh. 7 - Prob. 7.65CECh. 7 - During an annual heating season, the average gas...Ch. 7 - It has been reported that the average monthly cell...Ch. 7 - During 2004, the average number of flying hours...Ch. 7 - During fiscal 2008, the average daily volume for...Ch. 7 - For itemized tax returns in the $60,000—$75,000...Ch. 7 - Of the 1.0 million persons of voting age in Maine,...Ch. 7 - A public relations agency tells its client that...Ch. 7 - Given the results of Exercise 7.72, evaluate the...Ch. 7 - A researcher is studying a particular process and...Ch. 7 - A safety researcher has found that fourth to sixth...Ch. 7 - The number of defects in rolls of aluminum sheet...Ch. 7 - The mileage death rate for motorcycle riders has...Ch. 7 - The “20-ounce” package of mozzarella cheese...Ch. 7 - State Police Academy graduates from a large gradua...Ch. 7 - The trainer for a professional football team has...Ch. 7 - The precooked weight of hamburgers at a gourmet...Ch. 7 - Boxes are filled with sugar by a machine that is...Ch. 7 - In Exercise 7.82, the company would like to put in...Ch. 7 - Discount Micros, a computer mail-order company,...Ch. 7 - The U-Drive car rental corporation has found that...Ch. 7 - Ronnie Rogers, the customer relations manager for...Ch. 7 - A storage warehouse in a relatively remote part of...
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