Chapter 7, Problem 7.2UYK

Explanation of Solution

Levels of scope:

The three levels of scope are:

• Workgroup
• Enterprise
• Inter-enterprise

Workgroup processes:

Workgroup processes achieve goals of a particular department by implementing groupwork.

Example: Professors’ time table manager, subject manager, workload manager.

Information Silo:

Information silo is nothing but a condition that occurs when the information systems isolates data. In other words, the management of information system is unable to freely connect with other managements.

Some of the major problems caused by information silos at workgroup level are as follows:

Problem 1: They contain redundant data which results in inconsistency. When a particular organization contains inconsistent information, integrity problem occurs.

Problem 2: When some of the records get isolated, the process of the business gets fragmented.

Problem 3: Such type of fragmented business results in deficiency of integrated enterprise information.

Problem 4: These all problems together results in efficiency.

Information Silo occurs in three workgroup IS:

The three departmental information systems that share common data are: financial department, library department, and Administrator department...