
Explanation of Solution
Levels of scope:
The three levels of scope are:
- Workgroup
- Enterprise
- Inter-enterprise
Workgroup processes:
Workgroup processes achieve goals of a particular department by implementing groupwork.
Example: Professors’ time table manager, subject manager, workload manager.
Information Silo:
Information silo is nothing but a condition that occurs when the information systems isolates data. In other words, the management of
Some of the major problems caused by information silos at workgroup level are as follows:
Problem 1: They contain redundant data which results in inconsistency. When a particular organization contains inconsistent information, integrity problem occurs.
Problem 2: When some of the records get isolated, the process of the business gets fragmented.
Problem 3: Such type of fragmented business results in deficiency of integrated enterprise information.
Problem 4: These all problems together results in efficiency.
Information Silo occurs in three workgroup IS:
The three departmental information systems that share common data are: financial department, library department, and Administrator department...

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Chapter 7 Solutions
Using MIS (9th Edition)
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