Management (MindTap Course List)
12th Edition
ISBN: 9781285861982
Author: Richard L. Daft
Publisher: Cengage Learning
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Question
Chapter 6, Problem 9DQ
Summary Introduction
To determine:
Difference between beginning a small local auto repair shop and an online business. Is there any possibility of building a customer relationship over the online business.
Introduction:
Customer relation refers to the manner and process through which relationship with the customer is established, developed and maintained by the business. A fall and rise in the business can be experienced through the support of customer bases. Consequently, it is necessary to have good relationships with the customer in order to make a business successful and profitable.
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Chapter 6 Solutions
Management (MindTap Course List)
Ch. 6 - Prob. 1OTJVCCh. 6 - Prob. 2OTJVCCh. 6 - Prob. 3OTJVCCh. 6 - Prob. 1DQCh. 6 - Prob. 2DQCh. 6 - Prob. 3DQCh. 6 - Prob. 4DQCh. 6 - Prob. 5DQCh. 6 - Prob. 6DQCh. 6 - Prob. 7DQ
Ch. 6 - Prob. 8DQCh. 6 - Prob. 9DQCh. 6 - Prob. 10DQCh. 6 - Prob. 1EECh. 6 - Prob. 2EECh. 6 - Prob. 3EECh. 6 - Prob. 4EECh. 6 - Prob. 5EECh. 6 - Prob. 6EECh. 6 - Prob. 7EECh. 6 - Prob. 8EECh. 6 - Prob. 9EECh. 6 - Prob. 10EECh. 6 - Prob. 11EECh. 6 - Prob. 12EECh. 6 - Prob. 13EECh. 6 - Prob. 14EECh. 6 - Prob. 15EECh. 6 - Prob. 1SGBCh. 6 - Prob. 1EDCh. 6 - Prob. 2EDCh. 6 - Prob. 3EDCh. 6 - Prob. 1CFCACh. 6 - Prob. 2CFCACh. 6 - Prob. 3CFCA
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- Prompt: All entrepreneurs have the ability to do good with their organizations and bring honor and glory to the Lord. A Christian entrepreneur should see opportunities where they can do good with the organization they have designed and use it for good.Doing all of this in a joyful and winsome way brings honor to the Lord (Hebrews 13:15-17). We are also called to be salt and light no matter what we are doing as believers. Therefore, when we run our organizations, we are to run them in a way that glorifies the Lord. We should be salt and light in all of our business interactions and how we operate our business (Matthew 5:13-16). How does doing good with yourorganization and being salt and light tie into our discussion related to providing quality service during those moments of truth with our clients? What can the verses in Hebrews, Matthew, or any other verses you can find teach us about providing good quality and our interactions with customers?arrow_forward(a) How has information technology transformed business and managerial decision-making?(b) What are some major factors that motivate entrepreneurs to start businesses?arrow_forwardWriting a business plan is your map to how you are going to operate. Regardless of whether you are interested in taking over an existing business or starting a new one; they both have challenges that you will need to overcome in order to succeed. Discuss one of the challenges in starting a new business and how you may be able to address that challenge with a well-designed business plan. Your challenge can be unique to either a start-up or on-going business or both.arrow_forward
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