UNDERSTANDING MANAGEMENT EBK
UNDERSTANDING MANAGEMENT EBK
11th Edition
ISBN: 9780357689738
Author: DAFT
Publisher: CENGAGE L
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Chapter 6, Problem 2AYSSL
Summary Introduction

To determine:

The type of job I prefer to fit in and be employed.

Concept introduction:

The job is a vital part of everyone's life, as it provides experience, sharpens the existing skills, enables to inculcate new skills, improve different aspects of personality and the list is exhaustive. An individual should be able to get into any occupation if he/she is provided with a chance to be employed, as increasingly jobs are limited in the modern economic context.

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I participated in a team tasked with developing and implementing a new customer service training program. The team included five members: myself, two training specialists, an HR representative, and a team leader. Our work environment was a mix of virtual and collocated, with weekly in-person meetings and frequent virtual check-ins. Reflecting on our process, it's evident that parts of “Tuckman's model”(Forming, Storming, Norming, Performing, and Adjourning) were present in the development and completion of the project.
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