To determine:
Silencing the online reviewers is fair or not.
Introduction: The review column or portals are for giving the product reviews. The reviews are sometimes positive and sometimes negative.
Answer to Problem 11CT
Solution: It is not ethical to silence the online reviewer because it totally declines the purpose of reviews. The review is for the customers or consumers to read and know the product more. The companies should not resist the damaging complaints but should try to improve on their services and products.
Explanation of Solution
It is worst for the company’s growth to protect themselves from negative online reviews; instead, they should keep staff for responding to each of those comments. By working on the issues, the company would improve its reputation and gain customer trust. The company is not acting ethically if it is removing the online reviews or suing the authors for negative posts. It would be a good step f or law makers if they void disparagement clauses in small prints.
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Chapter 6 Solutions
Essentials of Business Communication (MindTap Course List)
- Subject:- General Account - On March 1, 2019, Annapolis Company has a beginning Work in Process inventory of zero. All materials are added into production at the beginning of its production. There is only one production WIP inventory. During the month 39,000 units were started. At the end of the month all started units were 60% complete with respect to conversion. Direct Materials placed into production had a total cost of $395,000 and the total conversion cost for the month was $408,000. Annapolis uses the weighted-average process costing method. Use this information to determine the cost per equivalent unit of direct material for the month of March. (Round the answer to the nearest cent.)arrow_forwardOn March 1, 2019, Annapolis Company has a beginning Work in Process inventory of zero. All materials are added into production at the beginning of its production. There is only one production WIP inventory. During the month 39,000 units were started. At the end of the month all started units were 60% complete with respect to conversion. Direct Materials placed into production had a total cost of $395,000 and the total conversion cost for the month was $408,000. Annapolis uses the weighted-average process costing method. Use this information to determine the cost per equivalent unit of direct material for the month of March. (Round the answer to the nearest cent.)arrow_forwardCost Account Subjectarrow_forward
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